Ordered two quads on 6th Oct the price was fab but have not had the dlivered yet and cannot get any info about it. They do not come back to you these are Xmas presents and I, am concerned that I will have to get some other gift for my kids.If you are ordering from this web site be wary of time scales and be prepared to not have alot of contact will them.
Fast buggies were very quick to take my money but extremely slow to send any product or a refund. After contacting them several times, I've had no attempt from them to contact back. E-mails have been ignored, phone calls sent to answerphone and messages disregarded. I am absolutely disgusted with this site and how I have been treated as a customer. Not only have I not recieved my product or a refund but on the few occasions I did get through to someone, I was treated very badly and may as well been told to F**K OFF.
If you want my advice, don't buy from this company and if you already have, cancel your order and contact cyberbit for your refund.
Fastbuggies are quite frankly S**T.
I ordered a kids quad bike for my daughters xmas 13/11/09. I constantley tried to contact them to advise on a delivery date and got no answer. Eventually i got an email stating that i would not get this bike before xmas and was asked if i would like my money back. I sent an email asking what the delivery would be if i waited. I have phoned and left messages, sent numerous emails and have yet to get an answer but they were quick enough to take my money in the first place. To say that there after sales is a shambles is an understatement. My daughter is still waiting for her xmas.
PLEASE, PLEASE PLEASE DO NOT ORDER FROM THIS SITE. I ordered in November for a Christmas delivery. This didn't turn up, after many phone call & emails which were not answered they posted on there site they would be making a refund. Its now february & still no refund & they still don't answer phone calls or emails. THIS SITE IS RUN BY CON ARTISTS DO NOT ORDER. MY REVIEW IS NOT SLANDEROUS IF FASTBUGGIES.CO.UK THINKS IT IS RETURN MY CALLS.
Like every one eles ordered quad in oct been told at the docks and the quad would be in by the 27 off november guess what still no reply from them they don`t answer phones or e-mails got card fraud on to them i get refund from them as fast buggys are not likely to give money back like every one eles.
My wife ordered a bike on 6th December 2009, with the promise the bike would be delivered after Xmas but by 14th January 2009. Since I ordered the bike, I have had no further communication from the company and now the guaranteed delivery date has arrived. Like others I have tried to contact the sales team and obtained no response, so also have a very disappointed son.
I suppose i have no option but to go down the cyberbit.eu refund route, though clearly my son would prefer to receive the goods but only if they worked well on arrival.
This is a fantastic company the negative comments are very shocking and I can only conclude exagerated judgeing by my experience. I work for a disabled school and for 3 years now we have been buying quads from here and we use them as a treat for the children. They always reply promptly and all the bikes have been excellent. We have just received an order for 10 bikes last week and i can not say how much these bikes mean to the kids. As with any company I am sure things go wrong but fast-buggies have always replied to any queries i had. If I could give 10 stars i would
Avoid this website at all costs they are con artists as far as I am concerned they do not deliver the goods or give refunds so please do not fall for it like I did. I am currently pursueing it with my credit card company to get my refund. You have been WARNED
Hi everyone take caution with this site if it seems to good to be true it usually is! Ordered childs quad bike in september for xmas present still had not arrived by december 10th think it is a scam BEWARE!
I like some other was told my bike was delayed but it arrived this afternoon. The bike is what i wanted and the price i won't argue. Wish it could of arrived sooner which would have saved some worry but seeing as its from christmas its ok. Make sure you have someone to help when unloading I just happend to be off tody which was lucky as my wife would not have been able to help the driver like i did. Merry christmas
I order a quad from fastbuggies nearly 3 months ago and i haven't received it yet. So i tried to contact them by email and phone but nobody has got back to me so i'm going to my solicter on monday to get it sorted.
Has anyone had this problem like me please let me know *******@talktalk.net
Ordered a quad it becuase it was £200 less then anywhere else and I am very happy with it and the service. I was contacted by the courirs the day before it arrived and told them i couldnt take it becuase i work off shore they sorted out another date. My opinion after reading this is that they had some problems and they have sorted them. You get for what you pay for so if it means getting a good quality bike at much less than the competition they are worth it if your willing to wait a bit longer
Ordered bike bike on the 7th of last month and it turned up today, the bike was on time so I have not had problems like some others on here. It looks much better that the one on the photo. I did ask fast-buggies about the complaints on here and they told me they had delayed containers and one by one their going through customs and being delivered so i just wanted all readers to know that this company is on the level and that i am very happy with my dirt bike.
Ordered kids quad 26 oct 09 where full payment has been payed. One delivery date was given in nov, this then didnt arrive. Then given another date for 4 th dec 09, through out this time we had contact, still NOW waitin delivery for our sons xmas box. Date given before 18th dec, we have phone & emailed them numerous times no response. We find this disgusting not only have not got delivery but not even put in picture wot is happening. If no response soon legal action will be taken & watchdog will be informed. I if you can't deliver then a refund asap, so we can buy from a company that will! P. s we know fastbuggies read these reviews.
I along with my sister orderd 2 quads from this site I was initially worried because the prices seemed a bit low. The quads were delivered to a garden shop down the road who fix our lawnmower. His comments were the quads were very well made and he was impressed that they cost so little soo much so that they are thinking about selling them themselves. I had no problems whatsoever and owning my own online business I felt the need to comment becuase for every one upset customer there is probably 100 who are happy but don't post. Fast buggies was great and i would hand on heart reccomend them without fail. Its a sham to see good companies have rubbish posted about them.
I ordered 2 mini pit bikesd from these con artists 3 month ago they have promised the world to me and not delivered they even told me they were based in germany bollocks. They don't return e mails phone calls and if you try to talk on live caht they just leave the conversation. I have never come across such a blatant disregad for customer care in my life stay well clear
Got in touch with cyberbit last friday and they processed and i recieved my money back today. Also a big thanks to martin from xlr8 logistics for giving me the heads up on the tiger quads he had my son loves it thanks mate
Hi like most of you who have written on this site, i to have been well and trully stitched up by these fu@? Ing pricks! I have been waiting for a childs tiger qua`d since ordering one in sept 2009, it is now 18 jan 2010 and still nothing altho we were promised a full refund on 18 dec but again nothing. Have now left it in hands of creditcard fraud office! Would love to meet either or both of these idiots face to face just to see if they are as spineless as they appear. Please don't anyone else get conned by this bunch of rogues
I am very relieved that my quad has finally come. It as purchased for my grand son for his birthday which it missed but i will now be giving it to him for Christmas. I am not in the habbit of posting on site like these but i wanted to let everyone know that i did get my bike in the end. The bike was late and I was not happy about it but i spoke to a young gentleman on the phone who explained that they had some delays and i could stick with it or ask for my money back i said i would wait. Last week i was phoned by a logistics firm confirming that my bike would be here today and it was factoring in the cost i am happy id did stick with it and i will update again with how my grand son gets on with it
I ordered a quad bike on the 30th november was told delivery would be on the 14th january I have not received my bike have sent countless emails and left phone messages but have heard nothing now trying to get my money back would warn people not to order from this web site.
Answer: Well just getting off the phone to cyberbit and iam getting refunded im so god dam please hope all yous can get the same good luck
Fastbuggies has a rating of 1.5 stars from 201 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fastbuggies most frequently mention full refund, quad bike and delivery date. Fastbuggies ranks 146th among Toys Store sites.