Ordered kids quad 26 oct 09 where full payment has been payed. One delivery date was given in nov, this then didnt arrive. Then given another date for 4 th dec 09, through out this time we had contact, still NOW waitin delivery for our sons xmas box. Date given before 18th dec, we have phone & emailed them numerous times no response. We find this disgusting not only have not got delivery but not even put in picture wot is happening. If no response soon legal action will be taken & watchdog will be informed. I if you can't deliver then a refund asap, so we can buy from a company that will! P. s we know fastbuggies read these reviews.