Glad im not the only one we ordered 2 and have had all th above excuses that was 4 months ago and three different delivery dates - now we have got fed up and asked for a refund that hasnt been returned and that was 3 weeks ago! Dodgy springs to mind! They have £500 of our money and we are highly unlikly to get our boys a pair of matching quads now for xmas! Stay clear and request a refund - we are claiming ours back from mastercard

Bob d says
I have also ordered oct a quad for grandkids xmas. I have two delivery dates so far 23 nov /4th dec nothing yet been in touch with them offered me a full refund.
Latest excuse is they are waiting on them to clear customs. We shall see

Hey paul, u got ur quad yet? I ordered my quads in august. They came today 30th nov. Was given 3 previous dates to this, 2 of which i took off work (without pay) to accept the order. Anyway, i noticed at first that they were the wrong colour. I went bonkers! Oh, thats the least of my worries! They are the wrong one's altogether. Supposed to be kids xmas pressies too.
I think fastbuggies have driven me to the borders of insanity!

I ordered a road legal buggy and recieved it on friday, after waiting about 3 months but at least i got it and i'm pleased with it.

Yeah, let us now what happens with your order. I have seen that website and it does seem like they have quite a few problems.

I've order a road legal quad from fastbuggies, but judging by some of the feedback i'm now feeling apprehensive. They have given me a delivery date so at this moment i have no problems with them. Lets hope it stays this way. Will post a thumbs up or down soon.

Didnt any of u contact the police because in having all the same problems

Anyone git any pictures as proof of thier delivery

Blimey, who hasn't? Last time I looked there were 122 reviews on this one, which must make it the single busiest page on SiteJabber:

http://www.sitejabber.com/reviews/www.fastbuggies.co.uk

Stay well clear, oredere quad 110cc arrived 2 months later after numerous excuses etc, offered part refund which still waiting for! Key fobs missing and battery flat too! Dont answer phone or respond to emails worst customer service ever!

Has anyone had any update on this site?

fastbuggies.co.uk
fastbuggies.co.uk THIS company IS A SCAM I give Alex fast-buggies sales prick 10 /10 for deception. Liar Liar Liar.

I don't believe for one moment that they have ever supplied a product.

It is more than likely that any positive reviews you read will be written by people with a financial interest in fastbuggies

I got my refund after 3 month of sheer hassle my mates still waiting for his 4 months on. When the dust settles you try to analyse what this company is all about, my conclusion is, their business is collecting money for the purpose of making interest. What ever the case is if you deal with this company your in for the "RIDE OF YOUR LIFE"

I will join forces with other disillusioned fastbuggie customers reporting them to watchdog as I would love to see an end to this scam having experienced every negative comment or excuse you read about this company.

Consequently I found by accident the same photo for the fast-buggies XT650 on an American site

FUK EM

Im still waiting for delivery of a quad and cant get through to them at all i have no response to emails it takes the mick how are they able to do this i guess its cause of fools like us but i like everyone else thought they were ok by the look of the website

Hi martin have taken you up on this offer as you already know and its great to find out that a british company can be so prompt with emails telephone calls and a delivery date. Thanks once again and i hope that some other people take u up on the offer u are giving out.

Ordered a childs quad for my son at the end of Oct 2009. Have not received the quad or a refund after 3 months. My advice would be do not touch the company with a barge pole. The only thing they are good at is taking your money. We are currently in contact with the Police, Trading Standards and my banks fraud department.

Let us no how it goes dianne i payed by debit card so im stuck as to how to get refund

Emma - the company who processed the payments for them i think are called cyberbit - if you paid by card they may be able to arrange a refund - read through some other entries on this site but i think it is possible

Ordered a quad 12 dec for xmas pressie for my son. If you pay then oyu get half the value price, but promised be delivered 14 days into january.,. I am still waiting, i have infromed my credit card company which i am geting all of the money back, been in touch with the consumer act. Trading standards, and watchdog and the police. Now its the waiting game to see what happens...

If anyone has ordered anything off these idiots contact cyberbit.eu straight away and get your money back. Tell them you will take the matter to trading standards and they will contact you. I waited 3 months for a 110cc quad and fastbollocks just ignored all e-mails and phone calls. Got sick in the end and got my money back

So glad most of u got ur stuff ive been waiting 4 months now and still nothing, i think ive been ripped of big time, no refund no quad, im gutted

Sounds like an Internet scam?

This is the best way to approach the situation when you have a problem with any online purchases, “only if the owner of the Website fails to respond to your questions or fails to respond to your concerns.”

You need to send an email to abuse@parkserve.com outlining what the problem is, parkserve.com are the Website Hosting Provider, they have an obligation to help resolve the situation, since they supply the Website owners server space to convey their services to you over the internet! They can withdraw their hosting service from fastbuggies.co.uk

I was instrumental in getting the goutresource.com Website shut down, they were taking double payment from credit cards for goods and not delivering the product.

Or if you paid by Credit Card contact your Credit Card provider and report them for non-delivery of goods paid for over the Internet.

Give it a try, you have nothing to loose and a lot to gain, I hope you can resolve the problem!

Regards.

I also have still not heard anything from either fastbuggies or Cyberbit. I have contacted my bank fraud team and now i'm in the middle of writing to Watchdog, so fingers crossed we'll get something rolling and hopefully get my money back. I'll keep you informed.

I got a reply from cyberbit today saying that

HI Graeme,
Yes we can help with that, I have your order in our system.
Refund might take up to two weeks.

Fingers crossed

I am yet another poor sod that has been ripped off buy these FUKWITS took my money in November and have not heard from them since hope they rot in hell!

Anyone waiting for a refund since the company went bust? I cant get my money back through cyberbit as they were not the processor a differet firm were ive tried contacting the people who were but with no luck. Ive been waiting now since august 2009 for my efund looks like ive lost it fastbuggies are not replying to anything i send them now

Jodie

I have been waiting 3 months for my quad ne suggestions wot to do.

Contact your bank immediately and let them know you have paid for goods that have not been delivered. If you used a credit card all the better. Find out if you paid on line who your merchant was and contact them too. Don't be put off keep pressing them for your refund.

Good luck

Well just getting off the phone to cyberbit and iam getting refunded im so god dam please hope all yous can get the same good luck