FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
This shopping experience was a positive one. It was very quick and efficient. I encountered no issues and the wait time for the package was not that long. That was definitely a plus.
I did research on the company to make sure the items were authentic. Process was easy from beginning to end. Site was easy to navigate and my merchandise came really fast
I have never ordered a luxury bag from anywhere but a retailer. This year I was desperate for navy and gold and I found a great bag on fashionphile…. I figured what the heck! Imagine my surprise when I opened the bag and it was damn near brand new. Packaging was perfect. Dust bags everything in order. It was as though. I ordered it directly from the designer. From the ordering process to the Shipping to the receiving the experience was flawless. I highly recommend!
Love love love - beautiful bag. I love your nail file - cute and smart. I love how the bag is almost new if not new... I am going to look more into how you authenticate. I don't understand how a bag can arrive in almost mint condition, but it did. It must have sat in someone's closet or is dead stock? I don't know how that works.
I was only frustrated with opting out of having to sign for delivery, but UPS still wouldn't drop it off. Other than that, very happy with my purchase.
I am very happy with my purchase, I have been a loyal customer for several years. I don't think there has been a purchase that I have been disappointed with in all my orders from FASHIONPHILE. I ordered a Saint Laurent bill pouch and it is absolutely beautiful and in great condition.
I got my bag exactly as described. It was shipped with evidence tape to avoid tampering which i really appreciate because even L. V didnt do that and their package came obviously opened. The packaging was beautiful, carefully wrapped with fun elements and well protected with a fashionphile dust bag! Again, better packaging than L. V. The bag had the certificate of authentication and I couldn't be more happy with my experience.
I got my wife a new Louis Vuttion scarf and a cosmetic bag for her birthday she's elated!
The excellent is like new! The "flaw" photos are accurate and the purchasing process was easy. They have a tag you leave on until you're happy with the purchase. Will shop here again!
Good experience. The bag was smaller than I expected, but it was shipped quickly and arrived in record time.
Was looking for a certain bag and found many options to choose from.
I've been searching for the My World Tour Speedy for years—especially the monogram with black leather. I was thrilled to finally snag one at a great price and in excellent condition. The canvas and leather are in amazing shape, with no odor or foul smell. I couldn't be happier with my purchase!
I was overjoyed when I received my LV bag! I did not know what to expect, but had a sense of protection with the refund policy just in case it wasn't what I was hoping for. This bag was in pristine condition. It's absolutely gorgeous and I just cant be more pleased!
It was a great experience and I'm very satisfied with the purchase. The item received in an excellent condition as described.
I got what I'm looking for from Fashionphile. Very happy with the experience.
The website is easy to use and the pictures of the bags are clear and show detail. Shipping was quick and the bag was in better condition than I expected. I love it!
I just received my LV Coussin PM and WOW! I'm blown away! The listing said "great used condition," but honestly, this bag is excellent. It looks and feels practically brand new. I feel like I got it for a steal it should've been priced higher for the condition it's in! Everything was exactly as described (if not better), and the bag is absolutely perfect. This is why FASHIONPHILE has been my go-to since 2015. I've shopped with them for years and even visited the flagship stores — they never disappoint. So happy with my purchase. 10/10!
Shopping was easy. Quality control updates are needed in packaging & shipping. For a $3K bag, my box arrived crushed, with the only protection for the bag was skimpy paper wrapping. I get better packaging for items shipped from Walmart or Target. I have pics I can share. It felt like they wanted it to be a Saks Fifth Ave experience, which fell flat and cheapened the bag and overall experience. I'd think twice about purchasing from here again. I purchased a special edition bag that is no longer available in stores and slim on the resale market.
In the description, it says that it comes with the watch box and papers; however, when I received the box, I noticed that the inside of the box was in terrible condition—torn and damaged. In the photos shown, only the outside of the box is visible. This information is also not mentioned in the product description.
Seamless! I have purchased several items and they never disappoint
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!