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FASHIONPHILEReviews 2,527

4.7

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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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New Jersey
2 reviews
32 helpful votes
Follow Bernadette H.
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I purchased one Chanel and two limited edition Louis Vuitton Speedy 30 bags, and am completely satisfied with my purchases. The descriptions were accurate, as were the pictures of any flaws. They even document any odor the bags have, so you know in advance: does this have a perfume scent? Was it owned by a smoker? Etc. Very satisfied. A trustworthy retailer in second-hand luxury goods. I will be purchasing more!

Date of experience: February 26, 2017
Texas
1 review
1 helpful vote
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I too was kinda skeptical about buying from a pre-loved website but i have it a shot and bought a louis vuitton neverfull bag. I was very nervous up until the delivery. I used the layaway because i like alot of people don't have 1,000 bucks all at once. So i did and i received the package on time just as stated. I got it just this past monday. And omg its absolutely beautiful. It's flawless. I don't even see how whoever had this bag ever even used it. It was 100% exactly what the pictures showed. It's very real. I have a other louis vuitton but i didn't but those my ex boyfriend bought those from the store and their the exact same. I would definitely recommend this website again. I will be using again. I had a couple questions and got responses very quickly.

Date of experience: August 10, 2016
Jordan
1 review
11 helpful votes
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Fashiophile is bad
July 12, 2016

I bought two bags and paid for it
Next day they tell me there is a flag by their risk management guy on me!
I asked them what the hell is the reason

No reply of course
My money still there
They make you waste hours shopping and for no reason cancel
I think they don't even have the bags! It's a scam

Date of experience: July 12, 2016
New York
3 reviews
29 helpful votes
Follow Marmar H.
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I've ordered a few bags from this website, and I had a good experience overall. There was a little miscommunication about getting my refund check, but the manager called me and let me know what was going on. The bag was in good condition and so was the box it was sent in. Sometimes the bags are a little overpriced so it's worth waiting for a good deal.

Date of experience: December 1, 2010
FASHIONPHILE Reviews - Read 2,527 Customer Reviews of FASHIONPHILE | Sitejabber