Sitejabber Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILEReviews 2,527

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
How would you rate FASHIONPHILE?
grey star
grey star
grey star
grey star
grey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,334 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow A. V.
Unfollow A. V.
Share Review
Report Review

Nicely packaged
May 30, 2021

Description could have been better for the item. Fast shipping.

Date of experience: May 30, 2021
California
1 review
0 helpful votes
Follow Christine X.
Unfollow Christine X.
Share Review
Report Review

Order completion slow
June 27, 2021

Orders sit in the queue and are not processed for days. I had to call and ask before someone processed an order.

Date of experience: May 28, 2021
California
1 review
0 helpful votes
Follow Natalie Z.
Unfollow Natalie Z.
Share Review
Report Review

Great bag
May 26, 2021

The bag is excellent (seem as describe) but shipping took too long.

Date of experience: May 26, 2021
Florida
1 review
0 helpful votes
Follow Ana P.
Unfollow Ana P.
Share Review
Report Review

Chanel Handbag
May 26, 2021

My overall experience was great. The site is clear and easy to navigate and I appreciate it recognizes specific names and descriptions.

Date of experience: May 26, 2021
Massachusetts
1 review
0 helpful votes
Follow Stacey N.
Unfollow Stacey N.
Share Review
Report Review

As expected
May 26, 2021

I purchased a well-loved LV damier ebene wallet from the outlet and a lovely LV bucket bag also in damier ebene and tehy wer both as expected. I am very happy with my purchases and love my new (to me!) items.

Date of experience: May 26, 2021
Illinois
1 review
0 helpful votes
Follow Connie P.
Unfollow Connie P.
Share Review
Report Review

Love my Chloe Bag!
May 26, 2021

I had a gorgeous Chloe bag I LOVED and I was very clumsy three weeks ago and broke the strap. I will try to get it fixed, but just in case it cannot be fixed I was desperately trying to find another bag, but due to it being a 2019 bag I could not fine one. I stumbled upon Fashionphile and found my bag in "excellent" condition, and it arrived very quickly and was in fact in EXCELLENT condition! I would even have settled for very good, or just good, but it looks brand new! I am so excited, and the price was not too bad at all!

Date of experience: May 26, 2021
California
1 review
0 helpful votes
Follow Diana T.
Unfollow Diana T.
Share Review
Report Review

LV Favorite
May 25, 2021

Item as described.
All flaws were stated in the description.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
Follow Patrice U.
Unfollow Patrice U.
Share Review
Report Review

Love Fashionphile!
May 25, 2021

Great selection, accurate description and photos, with added certainty of authenticity. Flexible return and buy back policy. Highly recommend.

Date of experience: May 25, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Hi Patrice! We are glad you enjoyed shopping with us! Thank you for taking the time to share your review with us, we really appreciate it!

Georgia
1 review
0 helpful votes
Follow Isabelle F.
Unfollow Isabelle F.
Share Review
Report Review

Love it
May 24, 2021

Product as described. Well packaged and shipping was supper fast

Date of experience: May 24, 2021
Kentucky
1 review
0 helpful votes
Follow Deb B.
Unfollow Deb B.
Share Review
Report Review

Great purchase
May 24, 2021

The item can add described... She's beautiful! Thanks for the prompt service

Date of experience: May 24, 2021
New York
1 review
0 helpful votes
Follow Lenora V.
Unfollow Lenora V.
Share Review
Report Review

Slippers were in perfect condition and came in very fast

Date of experience: May 23, 2021
Pennsylvania
1 review
0 helpful votes
Follow Tricia F.
Unfollow Tricia F.
Share Review
Report Review

Fast shipping and nicely packaged.
Item as described.

Date of experience: May 23, 2021
Virginia
1 review
0 helpful votes
Follow Krystal D.
Unfollow Krystal D.
Share Review
Report Review

Love the bag
May 23, 2021

The bag is great, a little long to ship otherwise it was good service

Date of experience: May 23, 2021
Florida
2 reviews
0 helpful votes
Follow Cheryl B.
Unfollow Cheryl B.
Share Review
Report Review

Great experience!
May 23, 2021

Easy shopping with great descriptions of products!

Date of experience: May 23, 2021
Pennsylvania
1 review
0 helpful votes
Follow Fashion R.
Unfollow Fashion R.
Share Review
Report Review

Super excited
May 22, 2021

I lost my pair of Tom Ford glasses 2 years ago.
I've been searching the net tirelessly to replace them. I finally found them on this site and I couldn't be more pleased.

Date of experience: May 22, 2021
California
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Share Review
Report Review

If you wait long enough, everything shows up on FASHIONPHILE! From the latest collections, to vintage pieces, to hard to find items. 30 days to review, layaway, easy returns! I have an extensive bag collection, most of it has come from FASHIONPHILE.

Date of experience: May 22, 2021
Minnesota
1 review
0 helpful votes
Follow jackie B.
Unfollow jackie B.
Share Review
Report Review

Tiffany bracelet
May 22, 2021

The transaction was simple and easy and If I would choose to return that is also a simple process.

Date of experience: May 22, 2021
New York
1 review
0 helpful votes
Follow Alicia E.
Unfollow Alicia E.
Share Review
Report Review

Fast & Secure Delivery
May 22, 2021
Updated review

Great items! I've been stalking this bag forEVER! Ordering was super easy. A rep calls to verify your purchase before shipment, which I love! With all the scams happening today, it just gives you that extra peace of mind.

Date of experience: May 22, 2021

Great items!
May 11, 2021
Previous review

Great items! I've been stalking this bag forEVER!

Date of experience: May 11, 2021
Pennsylvania
1 review
0 helpful votes
Follow Vanessa A.
Unfollow Vanessa A.
Share Review
Report Review

Pleasant experience
May 21, 2021

I sold a bag and chose to receive site credit. I purchased another bag and it was a smooth transaction.

Date of experience: May 21, 2021
New York
1 review
0 helpful votes
Follow Happy B.
Unfollow Happy B.
Share Review
Report Review

Over the Gucci Moon!
May 20, 2021

Easy to navigate and the quality is perfect! Will definitely come back for my next designer purchase!

Date of experience: May 20, 2021