Dresses were sewn crooked, buttons without buttonholes and went from center at neck to right at high waist. Picture Showed with belt but no belt with dress. So far only 2 of the 5 have arrived. I'm so angry I didn't look at reviews of this business before placing order. I Won't Ever order again and will add a poor review to all available sites!
Repent for having wasted money here.The stuff is totally different from what it looks in pictures. Starting from material o stitching, from ordering to tracking the order, from customer service to the login on the site... all looks like a hoax. Four out of the total nine dresses I ordered had to be thrown out as they were not at all usable. I buy on Ebay, if i don't like certain item, I get full refund even without sending back the stuff. But these people are almost impossible to get hold of... big NO NO to purchase from this site..., black listed permanently
I bought 2 dresses, from them, I wont even call them dresses, they are halloween costumes or worse. The quality is very very bad, thin as paper. I actually think that a halloween costume is better quality. Their customer service is terrible. It was the first time and last time I order on this site. I actually think the good reviews are paid people. Impossible to give a good review with this kind of merchandise.
Am really glad am writing a review about fashionmia. But still. Really like how this site works. Every item is well organized and well described. I like to read the reviews from buyers, which helps me to make a great choice. With the help of fashionmia I purchased lots of items like clothes, accessories, gifts, and so on. Till now I didn't have any troubles or complains. Everything works nice. The payments are always secure and checks, and I am sure that my money will get the right destination and nobody will steal them. Delivery was different, Not minding what item I ordered. And always they announced if my order delivery is going to be delayed. This makes me feel comfortable as a customer. My advice is for you not to be afraid to use fashionmia as an online shop. I had a great experience by ordering with this site. My number go to site for anything feminine.
I have ordered 4 dresses and it has been over a month of keep sending emails thru PayPal to this company that I have received two of my dresses so far. Very bad customer service! Please do not order from them.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
FashionMia
The delivery process was good. They shipped me dress within 2 weeks of order even I'm living in another country. It was totally surprise when I opened the box because the quality of dress was nice. I was having few queries before placing order but their staff solved my every query. The response was very fast and humble. My experience with fashionmia was awesome.
Their prizes are affordable and I can say they gave more than what I was expected. Thanks a lot for great service. Surely I'll shop there in future!
Ordered a dress months ago. Finally got an email in early June that is not available and I would get my money back within 15 days. Nothing. I tried to reply to the "service" email but it came back undelivered! WTHeck?!
They are very helpful and willing to work with you if there are any issues. They're shipping is must faster than most websites. Their products are great quality and are worth the prices. I will definitely be ordering from them again.
I've returned my products (two dresses) in May 2017. We are now mid July and still not reimbursement on my credit card and this despite many emails sent to Fashion Mia. Their responses are quick, but are worthless as they promise me the reimbursement is coming but it never does!
Dear customer, thanks for your post here, we have checked your order and your refund had already been issued, please check your account, thanks.
Never received my items worth over $150. Each time I contacted the customer service, a different person with a very broken English would send a link to pay anything between $2-$15. When confronting them, they would claim the previous correspondence was fraudulent and with a scam rep, despite constantly cc-ing over the same conversation.
Will not trust nor shop from them.
Dear customer,
Thank you for your order and post here, we are sorry for the delay and inconvenience caused,
Would you please offer us the order number to comment@orderplus.com
So that we can confirm with the relevant department and solve your problem ASAP.
Thank you for your kind support and cooperation.
FashionMia
I am still appalled that despite the negative reviews people are still buying items from this site. PayPal is still processing their payments despite the issues. Sorry if I seem facetious however anyone who continues to buy from Fashion Mia has money to throw away. Donate your funds to a needy charity instead of giving it to these scammers. Worst ever!
I learnt about FashionMia through its online advertisements and showed my wife the beautiful dress pictures. She instantly loved them and because of their competitive prices I bought her five at once though we have received two only so far. Quite some delay. However the two dresses we have so far received look beautiful and of good quality, and hope other three will be the same. Customer service is great with Rachael. I just wish they could improve on their shipping time otherwise I highly recommend them for ladies looking for qualities dress wear at competitive prices. Zack
I ordered 3 dresses from this company on September 13,2017. They stated it takes 5 - 17 days max. The dresses did not come until November 6,2017. Two of the are great, the other one is paper thin. I used their request refund form twice and each time I submit the info, the system kept bringing me back to the refund page but could not get a confirmation. Since I had a case dispute opened, I sent an email to the manager. I seems as thought it will be a back and forth again. Will not order from this company. Really bad service
Can anyone please tell me the phone number for these people? There is a message box on this home page from the "site rep/manager" saying to please contact them first before posting any negative reviews but there is NO contact number! Only that email option.
I ordered something time-sensitive (about 3.5 wees ago!) and now I need it by this Friday and am afraid I won't get it/ won't get an email response. I would much rather resolve my problem with a live human on the phone! If anyone can help me that would be GREAT! Thanks in advance :)
My experience with shop Mia was excellent. They have great prices/sales, shipping options, prices are outstanding and quality just as good as stores in the US. When I contacted the customer support department not only did I received a timely response but was treated with great respect and concern. Would definitely recommend this website!
Dear Customer,
Thank you for your love for our products and service.
We are willing to collect all kinds of reviews from customers. At the same time, we think that there’s still a lot to be done to improve our shopping experience and purchase quality, but we never stopped working hard on them to make purchase easier for you.
Hope we will see you next visiting!
Customer Service from Fashionmia
E-mail: nina@fashionmia.com
Shopping online can be difficult and sometime frustrating. However, Fashion Mia is a secret that I must share! I have been shopping with this site for over a year and they are absolutely amazing! Their prices are incredible and their products are always so beautiful. I receive compliments daily on my outfits and always tell them where I got it! I have never been disappointed and if I ever needed help with customer service they were very helpful and go out of their way to make your experience great. They also have a wide selection of shirts, pants, dresses, and so much more! The best site ever!
Anonymous LT
Thank you for your order and sharing, great honor to know you are in love with our products and service, welcome visiting us again!
It was my first experience Shopping with them. But the service provide by them was exceptional well.The site has got a good range of well made, quality clothes & footwear which are investment pieces. I have never come across a shopping site this convenient, customer friendly and easy to use. I bought a beautiful dress for my girlfriend, she was absolutely amazed.The dress fits her perfectly and plus a became the greatest boyfriend in the world.
Shipping was fast and I am very pleased. Great site and I would recommend you to anyone!
I ordered three dresses hopping they would be delivered before I went to this Wedding and of course I didn't received them until I got back. I was so glad I had a back up plan the dresses I received were nothing like the picture on line, they were designed for a short person fabric knit very cheap. I'm sending this crap right back to China. Hopefully I'll receive my refund. Don't waist your time are you r Money with Fashionmia
Dear Customer,
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com
FashionMia
I ordered Christmas presents on there website fashionmia.com and I wish I would have read all of these complaints before doing so. I usually never do this especially with a website so unfamiliar. So my sister will not have her Christmas present due to them. They said it was shipped early December and it's been almost a month and still nothing. They do not have s legitimate phone number to call and I'm still waiting for an email back about my one product. I will never ever shop with them, their branding, sister stores or anything again. Worst online shopping experience.
Fantastic service! Great items. Arrived very quickly. Good quality items and excellent communication. I had a problem with the size of one jacket but it was dealt with in an extremely fast and professional manner!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMia has a rating of 2.1 stars from 2,864 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FashionMia most frequently mention credit card, poor quality and tracking number. FashionMia ranks 105th among Discount Clothing sites.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia