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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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If you order an item, you will receive a $ 1 worth garbage that is totally different from the picture. If you ask for a refund, You'll do not have a right answer. This is the reality of a FashionMia.
econsumer.gov: eConsumer - Online International Fraud Report! - https://www.econsumer.gov/ko/FileAComplaint#crnt
I ordered a blouse and a week later received an e-mail stating that it was out of stock and that I should pick out another top or piece of clothing. I logged in and picked something out and the site kept brining me to the paypal screen to pay again for an item that was to be replaced. I have left numerous messages on the *******616 phone number and I have tried to e-mail them. I get no return phone call. They took my money and now I have no items. I will sue if I don't hear from them.
I wish I could give them 0 stars. I payed over £30 for a dress that felt like it was worth about £3, made in around 5 mins. So I quickly asked for a refund and payed £8.50 for postage. Its been 2 and a half months of them taking approx. 6 days to respond every time. They have now stopped replying altogether. All I've gained from them is frustration and have lost nearly £40. Don't buy from them it's a bad idea.
"Dear Customer
Thank you for your order and sharing.
We are sorry for the inconvenience to you.
We have checked this order and sent an email to you, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
"
Please never order from this bogus company. They are offering a hopeless service. I ordered a dress which took ages to come. They were also asking for more money for shipping which I refused to pay. The QUALITY OF THE DRESS WAS HORRIBLE.
The finish was very ugly, some of the threads were already tearing off. The dress did not look like the one I chose on their website. Please keep away from this scam shop
"Dear Customer
Thank you for your order and sharing.
We are sorry for the inconvenience to you.
We have checked this order and sent an email to you, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
"
I placed an order which took three weeks to arrive. I ordered two dresses but got one dress and one skirt and blouse. Not only that they have the order wrong, but the dress was poorly made, the material was very thin and feel like paper. I returned the package and tracked it and it was received but still after two weeks of then rwceiving the package they still claim that they did not receive it. I tried contacting them by phone, but you only can leave a message and of course, no one calls back. I contacted them by email and its the same issue I'm having. People beware of this company. The clothes is nothing like what it looks like on line. It is poorly made and there is no customer service to help you if you need help. You cannot contact this company directly you have to go through PayPal. This company is a rip off beware!
"Dear Customer
"Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I PURCHASED 2 JACKETS AND RECEIVED THEM DECEMBER 2017. THEY WERE XL BUT WOULD NOT FIT A SMALL. I RETURNED THEM IMMEDIATELY BUT HAVE YET TO RECEIVE MY REFUND 7/28/18. I HAVE CONTACTED THEM EVERY 2 WEEKS ABOUT PAYMENT. THEIR EXCUSES WERE EVERYTHING FROM TOO MANY RETURNS, CHINESE NEW YEAR, NEEDED ORDER INSURANCE (WHICH WAS A HOAX BUT COST ME MORE MONEY) AND NOW, I RECEIVED A RESPONSE SAYING THAT SINCE IT HAS BEEN OVER 6 MONTHS THAT THEY CAN'T REFUND ME! DO NOT BUY ANYTHING FROM THESE FRAUDS!
"Dear Customer
Thank you for your order and sharing.
We are sorry for the inconvenience to you.
We have checked this order and sent an email to you, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
"
Do Not Not Not Not... shop from here anymore.
I will keep telling all customers who want to shop fahionmia.
I want my refund back
Please, please do not order from this fake company. Their clothes are very bad copies, made from cheap nasty fabric, badly cut, badly sewn and wrongly sized. When you return the items (and you will, even though you have waited months for delivery) you will never get your money back. They will reply to your emails asking you to be patient and sweetly assuring you that your money will be returned eventually. Hello, how long does it take to push a button? Six months later I am still waiting... This company needs to be brought down. They are thieves.
I should have read the reviews before purchasing. The dress was one month late then it was not as advertised. Tried to request a cancellation three time, no response. Then tried to call the 888 number it says call is in error. This is truly a fake co. And not sure why they are still operating and taking people's money!
Compre 7 piezas, 4 llegaron las otras 3 nunca llegaron. El material de esos vestidos es malísimo. Las telas transparente lo cual difiere de lo que se muestra!
Pedí la devolución de mi dinero. Primero me dijeron que ese proceso iba a ser tardado. Luego que tenían dificultades técnicas. Después, que no iban a regresar el dinero hasta el mes de julio, cuando llegó esa fecha les escribí y dijeron que ya había pasado el tiempo límite para devolverlo.
En conclusión, me hicieron esperar pensando que recibiría mi dinero pero nada, me mintieron son un fraude.
No me regresaron nada y esos vestidos son horribles.
No pierdas tu tiempo ni tu dinero!
I purchased 3 dresses 2 months ago and so far i got 2 of 3. I'm very disappointed! The dress does not look the same from the ad! Materials look so cheap and poorly made!
Never again will purchase from Fashion Mia! They look awful
I have not received my order. I have emailed them several times. They will not respond. I think they are a scam.
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
DO NOT order from this company. I placed my order and payed in full in May and still havent received it. They are constantly asking me to send them $3.87 for shipping my order out! I already paid them in full, without seeing any of my order, but have the nerve to keep asking for money!
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I ordered a dress on June 23 and finally recieved it today. The dress is not the right size and the quality is terrible. I guess what they say is true... you get what you pay for. I dont even want to go through the hassle of a refund. Lesson learned. It is sad that they are permitted to stay in business. If I wanted a $5.00 dress I could have gotten a better deal at the thrift store... seriously-so be warned...
I ordered 2 swim suits June 3, their web site kept saying my order was processing. I needed them for vaction that has now already occurred. They did respond to my email today saying that they could re-ship my order that they never sent in the first place, if I paid another shipping fee. Also this is a direct quote from their email, Our company is not presently able to handle any kind of refund presently because, of some financial problems.
Buyer Beware.
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I WISH I HAD READ THE REVIEWS BEFORE I PLACED AN ORDER. $51 GONE FOR TWO DRESSES, THANK GOODNESS I DIDN'T SPEND MORE! I NEEDED A DRESS FOR A WEDDING THAT IS NOW PAST! AS FOR CUSTOMER SERVICE, WHAT A JOKE, THE RESPONSE SAYS YOU WILL HEAR SOMETHING IN 24 HOURS, HA, I HAVE LEFT NUMEROUS VOICEMAILS AND EMAILS AND NEVER HEARD A WORD FROM FASHIONMIA WHICH SHOULD BE CALLED FASHIONPIRATES 'CAUSE THEY ARE JUST PLUNDERING AND STEALING. THEY SURE TOOK MY MONEY OUT OF MY ACCOUNT IN A TIMELY MANNER, WISH I COULD SAY THE SAME FOR SHIPPING OUT MY ORDER. LESSON LEARNED AND I LIVE IN THE SOUTH AND WE TELL EVERYTHING TO EVERYONE AND I WILL BE SPREADING THE WORD ABOUT THIS JOKE AND RIPOFF OF A COMPANY!
Ordered 6 items in April and after 1 month could get no response from the company. Only after lodging a complaint with Paypal did I receive 3 of 6 items and they were not as represented so tried to return. Never received a response from their customer service. Continued to work through Paypal complaint process and 3 months later still have not received the 3 items and no refund and direction on how to return. I also filed a complaint with the Canadian Anti Fraud Department. Fashion Mia should be investigated and shut down. Shame on Fashion Mia for defrauding so many people. Shame on Paypal for representing them.
Bought 3 bathing suits from them 2 months ago. Processed my payment the same day, said they would arrive in 15 days. I have contacted them 3 times. Was told to click a link for insurance, which did not work. Canceled my order 3 times and am still waiting to receive my money back.
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I have ordered many times from the internet but this hassle is happening to me for the first time... it has been a month and still writes proccessed what are these things? I have sent them a lot of mail and I have not received any answer... shame!
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I advise everyone to avoid this site, first off they basically stole my money, i bought two jackets which took two months to arrive, after which the sizes didn't correspond to the sizes advised, They then told me to pay for insurance to resolve the problem, however after paying the insurance noting was done, after more complaints they blackmailed me by saying they wanted me to pay the insurance i already payed to receive a refund immediately, when i asked for a refund. This is a terrible website which i urge people to avoid
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
"Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com
So that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
FashionMia
"