The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
I ordered two items from you and I have been tracking my order, it said processing for quite some time and then it said it was cancelled and now on your website, there is no information on my order. My account has been charged. Why have I not been either refunded or sent my items? I would not recommend you to anyone. Also I read that on cancelled orders that if it is outside of 24 hours you charge 15%. Since I did not cancel this transaction, I should be exempt from this charge.
Great service and cute clothes. I ordered a jacket that came quick and when it was the wrong size, their customer service was very helpful in getting the situation figured out for me. I will be purchasing from them again and highly recommend to others!
I ordered 3 items since December 15, and haven't received any yet. You guys have no phone nor email. How can I get my items? This is my first time ordering from you and I'm not happy. I don't think I can recommend this company to anyone
I ordered a XL coat, the tag says L, however it fits my daughter who is a size 4 adult.
Other than that it's a nice coat. Sucks that I can't wear it!
Definitely did not want to give this place a star. Ordered a coat almost a month and half ago and their dispatch hasn't located the tracking in over 10 days. Thought it was a good price but totally disappointed with the customer service and timeliness of product ordered. I'm sure the product itself will also reflect this. Will NEVER shop here again!
So far, they have the best prices for these dresses.
The one problem I have with these dresses is the size. They seem to be two sizes smaller than US standard sizes. I usually wear an "XS" or "S" but for these, S is more like XXS or XS. They were however willing to work with me to get this problem resolve. I was offered a cash coupon to place another order.
This web site has the same product houseoflabelslol.com. DON'T BUY ANYTHING FROM BOTH WEBSITES. THEY HAVE 180 COMPLAINS STANDING IN BBB AND THEY NEVER DO LEGIT BUSINESS. WE JUST USED BOTH WEBSITE AND WE ENDED UP SAME DESTINY WITH A FRIEND OF MINE JUST TO PROVE THEM TO FBI...
I ordered eight tops which cost me $112.36. I received them a month and half later. Not everything was in the package. Quality is a very poor. The clothes look different from the picture and sizes were off.
I bought a dress and when it arrived I was extremely disappointed. Dress is poorly made. Pieces of fabric that were cut from dress are still attached. Strings hang loose from dress, it's not the same color or design shown. The size is way too small! Ordered an extra large and its an extra small! Too expensive to return. Never buy from this company!
Paid extra for express shipping a week before Christmas and it is new years eve and have not heard anything from them and can not contact them. I will never deal with this poor excuse for a business again and hope this review will help someone else avoid this headache
I placed my order 4 a hoodie an coat on black Friday still have not received coat an hoodie was to small ab looked nothing like pictures.
Worst website to purchase from. I bought a dress, when I placed the order it gave me an estimate time of shipping 3-5 days and it took them 2 months to ship it, which I didn't mind. What I got was something completely different and I send them a picture and everything and they still didn't want to refund me or sent me a label to send the product back. I lost count of how many e-mails I had to send back and forth with the customer service. IT'S A COMPLETE RIP OFF. DON'T BUY FROM THIS WEBSITE
My name is viergena I order some dresses from this website it takes a month to get my order but i been patiant because i know they are far away from america when iwas reading some people i got nervous but when i got my dresses i was happy cheap stup high style
Dresses were about 3 sizes smaller than US sizes. To ship clothes back, we were told it would be $180 for shipping charges to China! Not happy at all!
I placed a UK order on the 2nd of December 2015. After the initial confirmation message I received no notifications at all from this company. At least three weeks later as the order hadn't arrived I checked to find my items had still not been processed let alone sent. I asked for a cancellation as I find this totally unacceptable and received a message to state the order was cancelled and I had been given a refund (which I have not!). I'm having to go through the resolution centre at paypal to try to get my money back, which is not assured! I would avoid this company at all costs!
DO NOT ORDER FROM THIS COMPANY.
THEY ARE VERY UNPROFESSIONAL & THEY FALSE ADVERTISE ITEMS ON THE WEBSITE. EVERYTHING IS ON BACK ORDER. PLACED A ORDER IN NOVEMBER 2015 STILL HAVE NOT RECEIVED IT.
So I placed an order on the 13 of December and its the 30th of December and its still in China! Worst is it was a birthday gift for my sister. After seen the reviews I'm sure I won't be expecting my order in another four weeks at least. Just to get two dresses. Next time I should the reviews first and then make a decision. So mad right now!
I was super thrilled when i found this site, happy to try it i placed 5 orders in November and of all the orders i placed i paid for expedited shipping but to my surprise 2 of my orders were shipped via my choice but the other three which i still havent recieved til today were shipped via epacket and have not reached me yet. When i tried to tell them to refund my shipping fee no one seems keen to assist me and just ignoring my emails. I am facing the wrath of my clients and losing clients because of the items which i still havent recieved. If you want to lose money and deal with a bunch of incompetent idiots go for Fashionmia/Stylishplus. I have learnt my lesson. Stay away if you know whats good for you
I had purchased about 10 overcoats out of the 10 i got 3 or 4 that the quality was horrible, Awesome Hooded Breasted Loose Fitting Patchwork Overcoats, the inside material stays in your clothes, do not buy it.
The other jacket that i do not recommend to buy is Fashionable Slim Patchwork Lapel Overcoat, the material has a really weird smell.
I tried to send back the whole package but it was the same price of the value, so decided to stay with the items. Also the sizes are one size smaller, eg if you want an small item ask for a medium size.
But over all, the customer service was excellent.
The prices are good but that's it! Ordered a coat xxlarge but in China equates to a very small size 5. Quality of coat was as cheap as price. Shop American made clothing!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Hello Friend,
Sincerely sorry for the size problem. Our size is Chinese size, which is smaller than us size, but we have detailed size information of each product in the description page. You can read the information there and choose the correct size for yourself.