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FashionMia
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FashionMiaReviews 2,864

2.1
fashionmia.com

FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169
California
1 review
15 helpful votes
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Not happy
January 2, 2016

I ordered two items from you and I have been tracking my order, it said processing for quite some time and then it said it was cancelled and now on your website, there is no information on my order. My account has been charged. Why have I not been either refunded or sent my items? I would not recommend you to anyone. Also I read that on cancelled orders that if it is outside of 24 hours you charge 15%. Since I did not cancel this transaction, I should be exempt from this charge.

Date of experience: January 2, 2016
Wisconsin
1 review
0 helpful votes
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Great experience and cute stuff!
January 2, 2016

Great service and cute clothes. I ordered a jacket that came quick and when it was the wrong size, their customer service was very helpful in getting the situation figured out for me. I will be purchasing from them again and highly recommend to others!

Date of experience: January 2, 2016
Minnesota
1 review
22 helpful votes
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Disappointed!
January 2, 2016

I ordered 3 items since December 15, and haven't received any yet. You guys have no phone nor email. How can I get my items? This is my first time ordering from you and I'm not happy. I don't think I can recommend this company to anyone

Date of experience: January 2, 2016
Washington
1 review
15 helpful votes
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I ordered a XL coat, the tag says L, however it fits my daughter who is a size 4 adult.
Other than that it's a nice coat. Sucks that I can't wear it!

Date of experience: January 1, 2016
Ohio
1 review
13 helpful votes
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Disappointment
January 1, 2016

Definitely did not want to give this place a star. Ordered a coat almost a month and half ago and their dispatch hasn't located the tracking in over 10 days. Thought it was a good price but totally disappointed with the customer service and timeliness of product ordered. I'm sure the product itself will also reflect this. Will NEVER shop here again!

Date of experience: January 1, 2016
Texas
1 review
4 helpful votes
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Great prices
January 1, 2016

So far, they have the best prices for these dresses.

The one problem I have with these dresses is the size. They seem to be two sizes smaller than US standard sizes. I usually wear an "XS" or "S" but for these, S is more like XXS or XS. They were however willing to work with me to get this problem resolve. I was offered a cash coupon to place another order.

Date of experience: January 1, 2016
New York
1 review
15 helpful votes
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SCAMMERS
December 31, 2015

This web site has the same product houseoflabelslol.com. DON'T BUY ANYTHING FROM BOTH WEBSITES. THEY HAVE 180 COMPLAINS STANDING IN BBB AND THEY NEVER DO LEGIT BUSINESS. WE JUST USED BOTH WEBSITE AND WE ENDED UP SAME DESTINY WITH A FRIEND OF MINE JUST TO PROVE THEM TO FBI...

Date of experience: December 31, 2015
Alabama
1 review
18 helpful votes
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Don't Order
December 31, 2015

I ordered eight tops which cost me $112.36. I received them a month and half later. Not everything was in the package. Quality is a very poor. The clothes look different from the picture and sizes were off.

Date of experience: December 31, 2015
New York
1 review
16 helpful votes
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Rip off!
December 31, 2015

I bought a dress and when it arrived I was extremely disappointed. Dress is poorly made. Pieces of fabric that were cut from dress are still attached. Strings hang loose from dress, it's not the same color or design shown. The size is way too small! Ordered an extra large and its an extra small! Too expensive to return. Never buy from this company!

Date of experience: December 31, 2015
Alabama
1 review
14 helpful votes
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Absolutely terrible
December 30, 2015

Paid extra for express shipping a week before Christmas and it is new years eve and have not heard anything from them and can not contact them. I will never deal with this poor excuse for a business again and hope this review will help someone else avoid this headache

Date of experience: December 30, 2015
Missouri
1 review
14 helpful votes
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I placed my order 4 a hoodie an coat on black Friday still have not received coat an hoodie was to small ab looked nothing like pictures.

Date of experience: December 30, 2015
Texas
1 review
9 helpful votes
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Worst website to purchase from. I bought a dress, when I placed the order it gave me an estimate time of shipping 3-5 days and it took them 2 months to ship it, which I didn't mind. What I got was something completely different and I send them a picture and everything and they still didn't want to refund me or sent me a label to send the product back. I lost count of how many e-mails I had to send back and forth with the customer service. IT'S A COMPLETE RIP OFF. DON'T BUY FROM THIS WEBSITE

Date of experience: December 30, 2015
California
2 reviews
1 helpful vote
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Happy with my order
December 30, 2015

My name is viergena I order some dresses from this website it takes a month to get my order but i been patiant because i know they are far away from america when iwas reading some people i got nervous but when i got my dresses i was happy cheap stup high style

Date of experience: December 30, 2015
Michigan
1 review
13 helpful votes
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Dresses were about 3 sizes smaller than US sizes. To ship clothes back, we were told it would be $180 for shipping charges to China! Not happy at all!

Date of experience: December 30, 2015
GB
1 review
12 helpful votes
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Unhappy Customer Review
December 30, 2015

I placed a UK order on the 2nd of December 2015. After the initial confirmation message I received no notifications at all from this company. At least three weeks later as the order hadn't arrived I checked to find my items had still not been processed let alone sent. I asked for a cancellation as I find this totally unacceptable and received a message to state the order was cancelled and I had been given a refund (which I have not!). I'm having to go through the resolution centre at paypal to try to get my money back, which is not assured! I would avoid this company at all costs!

Date of experience: December 30, 2015
Florida
1 review
13 helpful votes
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DO NOT ORDER
December 30, 2015

DO NOT ORDER FROM THIS COMPANY.
THEY ARE VERY UNPROFESSIONAL & THEY FALSE ADVERTISE ITEMS ON THE WEBSITE. EVERYTHING IS ON BACK ORDER. PLACED A ORDER IN NOVEMBER 2015 STILL HAVE NOT RECEIVED IT.

Date of experience: December 30, 2015
New York
1 review
11 helpful votes
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So I placed an order on the 13 of December and its the 30th of December and its still in China! Worst is it was a birthday gift for my sister. After seen the reviews I'm sure I won't be expecting my order in another four weeks at least. Just to get two dresses. Next time I should the reviews first and then make a decision. So mad right now!

Date of experience: December 30, 2015
South Africa
9 reviews
59 helpful votes
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I was super thrilled when i found this site, happy to try it i placed 5 orders in November and of all the orders i placed i paid for expedited shipping but to my surprise 2 of my orders were shipped via my choice but the other three which i still havent recieved til today were shipped via epacket and have not reached me yet. When i tried to tell them to refund my shipping fee no one seems keen to assist me and just ignoring my emails. I am facing the wrath of my clients and losing clients because of the items which i still havent recieved. If you want to lose money and deal with a bunch of incompetent idiots go for Fashionmia/Stylishplus. I have learnt my lesson. Stay away if you know whats good for you

Date of experience: December 29, 2015
Canada
1 review
4 helpful votes
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I had purchased about 10 overcoats out of the 10 i got 3 or 4 that the quality was horrible, Awesome Hooded Breasted Loose Fitting Patchwork Overcoats, the inside material stays in your clothes, do not buy it.
The other jacket that i do not recommend to buy is Fashionable Slim Patchwork Lapel Overcoat, the material has a really weird smell.
I tried to send back the whole package but it was the same price of the value, so decided to stay with the items. Also the sizes are one size smaller, eg if you want an small item ask for a medium size.
But over all, the customer service was excellent.

Date of experience: December 29, 2015
New Mexico
1 review
7 helpful votes
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The prices are good but that's it! Ordered a coat xxlarge but in China equates to a very small size 5. Quality of coat was as cheap as price. Shop American made clothing!

Date of experience: December 29, 2015
Fashion M. — FashionMia Rep
over a year old

Hello Friend,
Sincerely sorry for the size problem. Our size is Chinese size, which is smaller than us size, but we have detailed size information of each product in the description page. You can read the information there and choose the correct size for yourself.

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!


fashionmia.com
Hong Kong, China