FansEdgeReviews 791

I ordered a Josh Allen figurine and was sent a little blue plastic man. Is this a joke? There is no easy way to contact this company. They charged me shipping and handling. Do not order from this site! If I am unable to get through to customer service, I'm going through my bank.

I ordered an item as a gift- I still don't have it after it has been promised 3 different days! I've gotten the run around and have NO idea where this is or when it will arrive. ( if ever) I don't care anymore
Company is a SHAM!

I have ordered multiple item from FanEdge….! Jersey and Sweatshirt are awesome!
The items are perfect!
Thank you FanEdge!

Cristin assisted me with a return on a damaged item. She was a rock star! Very friendly, responsive, and attentive. I received my replacement item in no time.

I ordered the Columbia brand UNC quarter zip on December 23. It is now Jan 4 and I still haven't received my item. Tracking doesn't even indicate it is on the way. Order at your own risk. They use the cheapest and worst delivery possible. Be prepared to wait three weeks!

Their site shows a price with a 30% discount code but when the item is placed in the cart the discount code is not applied and shows "All cart items are excluded from the promotion." Worthless site and dishonest company.

When I went to return my items, I found out there would be a $9.99 return fee deducted from my return, unless I asked for a store credit. That would be a 100%. I will never order again. Plus my item is not showing returned as of yet (It has been over a week since I placed it in USPS). Once my package is received at the warehouse, it will take an additional 7-10 days in order for my refund to be processed. Lesson learned. I order a-lot of Buckeyes gear from various sites. I will never order from them again.

Ordered a shirt never received no confirmation or order number.I checked with my credit card company and they charge my credit card.Its been 2 weeks nothing *******@yahoo.com.

I ordered a custom kstate jersey and after providing payment the site timed out. However, my order status says: processing in progress - but that it is. I cannot see anything on my bank site and do not want to order again in fear of getting charged twice. But there has been zero info in helping me or communication!

Ordered a nuggets shirt, got something from a different team. Have emailed multiple time with no response, customer service is not responding either. I don't want your damn shirt now. Just give me back my money¡!

I was happy to receive my items promptly but customer service after the sale is practically nonexistent. I could not find answers to my questions. The bot and chat were frustrating but not helpful and you cannot talk to anyone. I will not order from them again!

I ordered the wrong size shirt. I visited their website and followed directions for returns. It does not work. I tried another page and it couldn't find my order.

Would give negative stars if I could.

Ordered a 3x Tommy Bahama Yankees sweatshirt, and was delivered a Child's RAVENS jersey. Now, the 3x Yankees Tommy Bahama sweatshirt is no longer available. All I receive is the non-sincere, I am sorry by Customer Service.

Will never purchase from the company again.

I ordered an item from them weeks ago that was supposed to be delivered 8 days ago. The tracking number tells me that only the label has been created and the item has not actually been shipped. There is ZERO communication from the site to clarify the situation, and anytime I try to go through the chat feature on the website, it tells me that it is currently unavailable but their associates will be back shortly. Never, ever have talked to anyone live. Horrible customer service.

I order a jersey which wasn't on sale, but they were offering free upgrade to next business day shipping. I placed my order and then it showed that it would ship within 5 days. I contacted customer service that said the next business day shipping wasn't available even though the website was marketing it and I offered to send a screenshot. Customer service was not helpful and disconnected the chat twice. I won't be ordering again. Hopefully I get the Birthday present in time...

I ordered womens size 2x Tennessee sweatpants. I received Large Carolina Sweatshirt. The excuse? They were out of what I ordered and I can have a refund after I send it back 2-7 days after they receive it. I don't want a refund I want the item I ordered and they sold without having the product to send me! Also I have no printer and they won't send a label in the mail. They told me to spend my time and gas to go to a UPS office and get it printed. The nearest one is 40 minutes away! Not to mention I work! Do not order here!

I will never order from this company again. I placed 1 order with several items, but have to return most of them due to quality and size issues. They have separated my 1 order into 3, so they can charge me $29.97 just for sending them back. I cannot believe a company like this is still in business.

Placed order 28 OCTOBER. Paid EXTRA 14.99 for EXPEDITED SERVICE. Today is 31 OCTOBER and I DO NOT have my order. Trying to reach them via Twitter, Live Chat, is IMPOSSIBLE!.
Then… I see a message that Fanedge is having delivery issues. Not My Problem!
WHERE IS MY ORDER?
Service Stinks!