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Placed order 28 OCTOBER. Paid EXTRA 14.99 for EXPEDITED SERVICE. Today is 31 OCTOBER and I DO NOT have my order. Trying to reach them via Twitter, Live Chat, is IMPOSSIBLE!.
Then… I see a message that Fanedge is having delivery issues. Not My Problem!
WHERE IS MY ORDER?
Service Stinks!
Tip for consumers:
Be sure to review your order summary and do not let supply chain issues prevent you from getting YOUR MERCHANDISE!
Products used:
I wrote a review saying their service was Bad-Terrible. Well, that part of my review stands!
I did want to say I was finally able to do a live chat with a real person. Fanedge DID REFUND the 14.99 for the expedited service I requested.
It is Very Unlikely I will buy from them again.
I did want to give them their due for refunding part of my cost. You
Katherine H.'s review of FansEdge earned a Very Helpful vote
Katherine hasn’t received any thanks yous.
Katherine doesn’t have any fans yet.
Katherine isn’t following anybody yet.
Empty.
Kathrine, we are terribly sorry to hear about your less-than-satisfactory experience with Fanatics. We would love a chance to make this right. If you will email customerfirst@fanatics.com with your order number and name, we will be happy to make this right. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, David