Fanatics

There have been plenty of great items I have purchased through this website. Whatever I find, I am sure I will buy it. I am always looking for plenty of Baltimore Orioles Items that I enjoy collecting.

I sent several referrals never received my fan cash I spoke with staff before and after hardly any boost completely unreliable

I have placed three orders from this site since May 2016, and each order has not met its promises. I had to contact them about all three orders i had placed to get the process going and get items shipped. This past order will def be my last as I am missing an item and its been almost three weeks since order was placed. Customer service rep was no help with the situation and instead of offering prompt shipment all he kept insisting is a refund.

Fanatics is incredibly disappointing. They will bill your credit card immediately, and not ship your purchase for weeks, if ever. Calling customer service, you'll get put on hold, then disconnected.

They are a money grab, and you'll wind up having to call your credit card company and marking their charges as fraudulent.

Do not use your debit card on Fanatics website as you will have tremendous difficulty getting your money back when your products never arrive.

The previous reviews regarding return policy is true. Even if the mistake is on their part, they won't exchange. You have to return the item on your dime and then pay for shipping for the replacement again. They told me when I returned my jersey that they'd reimburse me for the shipping costs. Never did. Gee, big surprise. Better off going elsewhere.

I ordered Final Four shirts on a Sunday (day after Elite Eight) for the Final Four game on Saturday. I upgraded my shipping to 2 day and site said items would ship in 3 business days. On Friday, I get an email saying my items are going to ship that day. There is no way I will receive in time for the game so I cancelled the order. My son is very disappointed! If you can't deliver the goods, don't promise that you will.
And I hate live chat customer service - get an 800 number!

If you question anything about sizes or quality this is NOT the place to order from. Tried to exchange a size and was told I had to pay to ship the item back for a return then repurchase the item at today's Price and pay again to ship the item back to me. I paid $18 for a t shirt one week ago and it would cost me $35 to buy it again today AND pay $15 shipping (total) to send the item back and forth. Worst customer service I have ever received! Terrible return/ exchange policy never mind the fact that their price nearly doubled in 1 week! Blows my mind that anyone would even think of such an insane policy when there are so many options and competitors. Never again will I purchase from this company!

Bought a pile of stuff for a big trip to see the Irish Hockey team, ordered a month before we needed it and two weeks out i called to see where the heck it was. Found out they cancelled the order because it was being shipped to a third party for pick up, no notice even after they confirmed the order. This company is a joke and UND should be ashamed that they are using them as a vendor.
Shameful

Purchased a travel mug as a gift. The top slide came off, no abuse or damage, slide groove fell off - right after the 90 day defective merchandise policy. I learned of the poor quality 6 mos. After purchase. Fanatics refused to talk about the product or provide any manufacturer information for warranty contact. Was not able to speak to a supervisor?! They do not provide any warranty, only a Return policy. They don't care if they sell terrible quality items.

Bought Dallas cowboys bedding and did the rinse before making bed and found stitching was imperfect and a previous purchase noticed my comforter looks like material separating as if it was being pulled apart like a rope!

Ordered a hat and used the same shipping and billing address. Somehow my order was shipped to a town 30 mins north of my address. The best part I can't even get the hat now because it's out of stock. I can feel free to keep checking back though. Thanks.

I wish the return policy was made clear when I ordered my shirt. Just two weeks after receiving it, I was told on line that I could not return it. Yet the site advertises a 365 day return policy. The "chat" function was completely useless and there was not option to email my complaint. I don't want to spend time on the phone with a customer service representative. There are plenty of other outlets where I can buy similar merchandise without deception or hassle.