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Fanatics Questions & Answers
Here's what consumers have asked with answers from Fanatics staff and previous consumers.
174 questions answered
13% answered in 1 day
176 questions sorted by: recent | popular | fewest answers
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I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.

By Denise R.
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Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.

By Lisa R.
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Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.

By Chastity S., Fanatics Representative
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I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.

By Tammy G.
Helpful answer 2
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Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.

By Chastity S., Fanatics Representative
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Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?

By Chastity S., Fanatics Representative
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No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!!!!!!!!!!!

By ZulumohambiqueXualnagi h.
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Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13, 2017.

By Chastity S., Fanatics Representative
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Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla

By Chastity S., Fanatics Representative
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Hello Julie. Thanks for your feedback! You have 2 packages for this order. The hat shipped on the 16th and will be delivered Wednesday, December 23rd. Unfortunately, the shirt actually does not ship for 5 business days. It should ship tomorrow, and we have upgraded your shipping to next business day, so you should receive the shirt on Wednesday as well. If you should have any other questions, please do not hesitate to contact us. Sincerely, Karmen

By Chastity S., Fanatics Representative
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