Denise R.

I needed 10 Steeler sweatshirts in various sizes for a memorial over Thanksgiving weekend and was having trouble finding them in stores. Found this site and the perfect ones. I ordered after 8PM on November 14th knowing I needed to have them before we left Pittsburgh for Myrtle Beach on November 25th. After reading some reviews I started to panic, especially after not receiving a confirmation e-mail.
By Sunday I was in full panic mode and decided to do a customer service chat and cancel my order. Well... during the chat we realized that I had put an extra "I" in my email address and that was the reason I hadn't received a confirmation. I actually found out the order had already been processed and was being shipped! I received my order on November 17th and this was without asking for any special shipping requests or charges. I will definitely use this company again! The customer service rep (Khadijah A) was super nice even when it had been determined that the issue was my fault. I took note of the name in case I had an issue with the service even though the exact opposite was true.
I had fully been expecting to write a bad review about this but I feel they definitely deserve a great one. No, I am not an employee or anyone paid to do this. It was an actual real-life order.