I have placed three orders from this site since May 2016, and each order has not met its promises. I had to contact them about all three orders i had placed to get the process going and get items shipped. This past order will def be my last as I am missing an item and its been almost three weeks since order was placed. Customer service rep was no help with the situation and instead of offering prompt shipment all he kept insisting is a refund.
Priscilla, we are terribly sorry to hear about your less than satisfactory experience with Fanatics. We would love a chance to make this right. If you will email customerfirst@fanatics.com with the missing item information, we would be happy to assist. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, Chastity