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Just got my stanley cup hat I ordered minutes after the final. I was so excited to get it and I'm astonished at how bad the quality is. There are loose threads EVERYWHERE. How does a hat like this get shipped out? Unbelievable. Fanatics is awful, I hope NHL cuts all ties with them. I'll be voting with my wallet until they.
Patrick S.'s review of Fanatics earned a Very Helpful vote
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Hello Patrick, thank you for your feedback! I am very sorry that the product was of not of quality. Our number one concern is customer satisfaction. I have waived the return shipping fee and emailed you the return label. You can send the item back by any local post office. If wish to keep the item. Please private message for further assistance. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian