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Fairy Season
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Fairy SeasonReviews 1,132

2.0
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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.

service
77
value
71
shipping
74
returns
61
quality
71
Canada
1 review
3 helpful votes
Follow Boonyanuch L.
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I've ordered 4 sweaters for 60$ since November 29,2016, until now I haven't received them yet. And I asked for the refund but they haven't answered my emails. Feel so gloomy about that money cuz when I translate that money currency to be my country's currency, that was 1,620-. What a suck shipping. I'll never ever order clothes from this company again.

Date of experience: January 21, 2017
Canada
1 review
3 helpful votes
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Terrible
January 21, 2017

I ordered items in early November for Christmas presents. It is now January 21st. Nothing but a useless response that my items were shipped in early November and will take 40 days to arrive. I am reporting this as fraudulent to my credit card company if I do not receive a refund working 10 days.

Date of experience: January 21, 2017
New Mexico
1 review
3 helpful votes
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I spent over $65 on several cheap clothing items. All of them were cheap Asian crap with threads hanging, seams puckered, and my favorite- a "sweater" made out of frayed t-shirt material. They stole pictures from online catalogs, such as Venus.com and limelush.com. DO NOT FALL FOR THE LOW COST! It's not worth it!

I tried to return my items. They responded and wanted photographs of their crap-tastic clothing. After all that, I was told that I could exchange "some" of the items for more crap-tasting-ness, or get 10% back. In other words, $7. Keep your money a-holes.

Date of experience: January 20, 2017
Michigan
1 review
4 helpful votes
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Awful.
January 20, 2017

I wish I would have read the reviews before placing my $350 order. Did not receive 2 of my items. Sizing is HORRIBLE. Have attempted to email 7 times within 2 months - no response! Bull$#*!!

Date of experience: January 20, 2017
Virginia
1 review
3 helpful votes
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My order was placed on Nov. 26th, I still DO NOT have my package. I have emailed *******@fairyseason 3 times, no response. Completely unsat!

Date of experience: January 20, 2017
Ohio
1 review
3 helpful votes
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I purchased some socks back in December 2016 it is now January 2017 still haven't received my order no phone to get ahold of them they won't respond by email

Date of experience: January 20, 2017
GB
1 review
4 helpful votes
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ZERO STARS BE WARNED
January 20, 2017

Ordered two items for xmas. Only one arrived and that after xmas.
They reply to me slowly with stupid responses.
I am contacting Amex who I paid thru. They should remove merchant status.
Wish I had read reviews first.

Date of experience: January 20, 2017
Florida
2 reviews
4 helpful votes
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DID NOT RECEIVE ORDER
January 19, 2017

I ordered a few things in early December that were guaranteed to ship in 1-4 days. No response in trying to contact them when I never received my items. After filing a claim with PayPal, a month later, they suddenly responded and said they have sent the items. I received one small item ($5.19) and wanted to return it - For $47 postage to return it to CHINA! So I kept it but never got the rest of the stuff. Reported to BBB here in U.S... First and last time I will bypass reviewing a seller before making a purchase... so BUYER BEWARE of FairySeason (they were heavily marketed on Facebook over the holidays)

Date of experience: January 19, 2017
Texas
1 review
4 helpful votes
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Do Not Order From Them!
January 19, 2017

I placed 2 orders at the beginning of December and my confirmations both say shipped... I still have not received anything and when I try to locate my items through tracking, nothing seems to work!

Date of experience: January 19, 2017
Colorado
1 review
4 helpful votes
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I ordered a Christmas present in November and never received it. It is now mid-January. They say it was sent without tracking so they are not responsible. That's convenient for them. I wonder how many products they actually ship since they keep no records. This company needs to be shut down. I will be declining the charge on my cc.

Date of experience: January 19, 2017
New York
1 review
3 helpful votes
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If you even look at this review, please send information to absolutely everyone you know on any kind of social media. We need to put companies like this out of business. They steal money from hard working americans and think they can get away with it. I placed an order in early December and have not received any part of it even though they send emails indicating items were shipped mid December. Run around after run around. Well, let's show them what we can do to them!

Date of experience: January 17, 2017
Maine
1 review
2 helpful votes
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This is the worst site I have ever ordered from. They made it seem like I would receive my order within 8 days (before Christmas) and I am at over a month and it isn't here. They also told me it shipped over a month ago. No contact number either. I looked at the FAQs and it said that because it was free shipping, I should contact them if it doesn't get here within 45-60 days. WHAT?

Date of experience: January 17, 2017
California
1 review
1 helpful vote
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I ordered several items from this company and am pleased with all but one item. I read the faq before ordering and knew my shipment was coming from China which can take up to 4-6 weeks for delivery. I also read the measurements for sizing to make sure all items would fit me because s, m, l, xl can all be inturpeted differently when ordering out of the country. Items arrived in multiple packages. Overall, I am happy and will be placing more orders in the future. My best advise is to read the entire product description and shipping policies prior to ordering. Thanks for some cute stuff at a nice discount!

Date of experience: January 17, 2017
North Carolina
1 review
1 helpful vote
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Ordered the first week in December 2016, finally received one order after Christmas, needed 3 before Christmas, the other 2 came were suppose to be 3X size more like a medium, and one I'm still waiting on and it's the 15th of January 2017. DO NOT ORDER VERY DISHONEST about merchandise,

Date of experience: January 15, 2017
New York
1 review
0 helpful votes
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Terrible
January 15, 2017

I would give them a rating of zero if it was an option. Just awful. Emailed company 3 times about my order and no response. It has been over a month and nothing. As others have said I wished I had read the reviews prior to ordering. Going to see if I can dispute purchase and cancel payment through credit card company.

Date of experience: January 15, 2017
Florida
1 review
0 helpful votes
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Order never received
January 15, 2017

All they keep saying is your order was shipped 12/7/16 and to wait. Still nothing. Liars and frauds.

Date of experience: January 15, 2017
California
1 review
0 helpful votes
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Do not order from this company. My package finally arrived after numerous emails. The socks I ordered that say "Beer Me" on the bottom are suitable in size for a toddler. When I sent email letting them know these would never work for an adult man-they wrote back that there were different sizes to choose from. Well, they don't even know their own site... they only came in "one size"--no options. I can't imagine a 3-5 year old wearing a pair of "Beer Me" socks. Ugggg

Date of experience: January 15, 2017
New York
1 review
0 helpful votes
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Ripoff and scam artists
January 14, 2017

I ordered on 1/14/2016 and it is now one month later and have not received my product. I received a notice from then with a tracking number from UPS a week ago, but UPS has still not received the package to ship. I only wish I had read the reviews on them before I ordered. This company needs to go out of business and their website needs to be taken down. It would seem that no one at this business has a conscience or any set of values at all. Do yourself a favor and don't bother ordering anything from them.

Date of experience: January 14, 2017
New York
1 review
2 helpful votes
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Do not order
January 13, 2017

The clothes do not look like the pictures. And the one item I got was 4 sizes too small than the tag said. I proved by pictures like their refund policy says and they only offer a 10% refund for their mistake. I rip off.

Date of experience: January 13, 2017
Texas
1 review
1 helpful vote
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You get what you pay for... CHEAP CHEAP CHEAP... Be sure to read the Material (ALL GROSS POLYESTER) & Looks NOTHING like the photo. Just awful in person. I'm a true size 8 and ordered all Mediums but everything was small, tight fitting & CHEAP looking. Very disappointing cuz the pictures are so cute & I was so hopeful...

Date of experience: January 13, 2017

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fairyseason.com
London, LONDON, United Kingdom