Fairy Season has been reported to offer refunds or compensation contingent on the removal of negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
Fairy Season
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Fairy SeasonReviews 1,132

2.0
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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.

service
77
value
71
shipping
74
returns
61
quality
71
Canada
1 review
1 helpful vote
Follow Vicki B.
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I wish I read reviews about this site before I placed my order, I now know better. Basically, same as everyone else has said. I placed my order on November 11 2016 received shipping notification November 22nd with free shipping option.

Now, 1st February 2017 I have NOT RECEIVED ONE THING! Their website says to wait 45 to 60 days for delivery, so I have just sent an email to inquire about next steps. That was when I decided to see if there were others having similar issues with this company.

I am a little upset with Facebook for allowing advertising scam artists.

I will be off to better business bureau next to file a complaint, if I do not receive a reply within the next few days.

Date of experience: February 1, 2017
Germany
1 review
1 helpful vote
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$#@!
February 1, 2017

I just can copy and paste: D
I am so mad at myself that I didn't read reviews about this horrible site before I placed my order. Basically, same as everyone else has said. I placed my order on November 28 2016 and did the EXPRESS SHIPPING (!) option. Now, 1st February 2017 I received everything - but in different packages because every item was shipped seperately.
The material is $#@!, it doesn't fit nearly (I wear European size S and ordered S) and they don't answer to anything I wrote them. Now I'm trying to get my money back by PayPal, hope they can help me.
Never ever again! This side should be closed.

Date of experience: February 1, 2017
Canada
2 reviews
11 helpful votes
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Absolute $#*!
January 31, 2017

I am so mad at myself that I didn't read reviews about this horrible site before I placed my order. Basically, same as everyone else has said. I placed my order on December 12 2016 and did the free shipping option. I received three separate emails a few days later saying my items were shipped in deprecate orders. Ast forward... I haven't received anything and it can't be tracked. I sent emails, the only things said was "your order has been shipped sorry no refunds." What a $#*!ing joke. I don't see how this crap site isn't shut down by now. They're basically robbing people.

Date of experience: January 31, 2017
Pennsylvania
1 review
1 helpful vote
Follow Cindy C.
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The tops I ordered were made horribly and do not fit right - and no returns?! What kind of business is this? NEVER again - BEWARE!

Date of experience: January 31, 2017
Minnesota
2 reviews
1 helpful vote
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Losers
January 31, 2017

I ordered from fairseason.com in November and here it is the end of January and I still have not got all of my order. I will not order from this website ever in my life ever again. Good luck people...

Date of experience: January 31, 2017
Australia
1 review
0 helpful votes
Follow Challene M.
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Buy at your own risk
January 31, 2017

I wish i had read the reviews before buying. I bought a bikini set i cant even describe what it looks like and the colour was different. Never buying from this site again.

Date of experience: January 31, 2017
Australia
1 review
0 helpful votes
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Fariyseaaon is $#*!
January 30, 2017

After a VERY long wait i got my clothes and the were $#*! the Materials were $#*! and the sizing were incorrect. The bather i got were not even bather material never buy there clothes

Date of experience: January 30, 2017
Maryland
1 review
2 helpful votes
Follow Pamela B.
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After a VERY long time of waiting for my order to arrive I finally received the second shipment and one of the items was incorrect. I received the Beer Me socks instead of the Bring me some Vodka socks.
My order of three pairs of socks came in two shipments so I had to wait until the second shipment arrived to see if that order was correct.
My first email to this company was to ask WHY the shipping took so long as I ordered Dec 8,2016, thinking I would receive by Christmas. (they were gifts). I asked where were they being shipped FROM and their response was "not to tell me!"
I emailed customer service last week and they STILL haven't got back to me!
The socks are good quality and a fun idea which is why I bought them. However, with this extremely slow, and shoddy service I would be hesitant to buy again or recommend to anyone else!
Please reply ASAP so we can get this sorted out or I shall be on Social Media giving a true account of my experience with your company.
Thank you,
Pamela Bishop

Date of experience: January 30, 2017
Indiana
1 review
2 helpful votes
Follow LuCinda E.
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I ordered some items for Christmas. Site says it comes from CA. Shipping could have been free but I paid $10.50 for priority shipping to be sure it would be on time. Nope. I placed order 12/16. They show it shipped on 12/24. It arrived 1/10 - 18 days after it shipped from China wrapped in taped up plastic bag. I had requested my $10.50 back prior to it shipping. They offered me 15% off on a future order. When I said that was unacceptable because I had received NOTHING for the $10.50 I paid them, they offered me a 30% refund of my shipping price ($3.15). Do not order from them. They are scammers.

Date of experience: January 30, 2017
Minnesota
1 review
1 helpful vote
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These are not wearable
January 29, 2017

Not only did it take 45 days, but 3/4 of my shirts weren't even made correctly. Uneven sleeves, weird fit, etc. looks nothing like they do online

Date of experience: January 29, 2017
Jamie P.
New York
1 review
2 helpful votes
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Reporting to BBB
January 28, 2017

Placed order on 12/17/16. Nothing received, no customer service number to call, sent an email with no response which means no refund. Enjoy my $40 $#*!s. I'm reporting to the international BBB.

Date of experience: January 28, 2017
Virginia
1 review
2 helpful votes
Follow Tammy S.
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I placed an order in mid November. Just received it. This was after me emailing them almost everyday. The order is NOT correct. I ordered 4 pair of socks. One sock was supposed to say "If you can read this". The other sock was supposed to say "Bring me some wine". Both socks say "Bring me some wine". I understand now why you cannot contact them by phone. Man would they get an ear full. I will never, and anyone else should never, buy from this joke of a place again. I cannot honestly give them any stars.

Date of experience: January 28, 2017
Canada
1 review
2 helpful votes
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I ordered a christmas gift (A PAIR OF FRIGGING SOCKS) in October, sent some very pilot emials when I was not given any tracking information... no answer. Told them I wanted my money back in December - got an email a day later to say that my order had shipped (December 22nd) and it is STILL NOT HERE! I have asked 3 times now for a refund with no luck. WORST COMPANY EVER

Date of experience: January 27, 2017
Spain
1 review
3 helpful votes
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I ordered a dress and after two months it never arrived, I send several emails and no answer given. Now I'm waiting for paypal to give me my money back.

They are a complete scam.

Date of experience: January 26, 2017
Canada
1 review
2 helpful votes
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NEVER AGAIN!
January 26, 2017

I will NEVER order from here again! My order was over $300 and I knew to order the sizes 2 sizes bigger than required. I paid for the faster shipping that provided a tracking number, however... they didn't send me 3 pairs of the leggings I ordered... after a number of emails back and forth, they agreed to send the 3 missing pairs... however WITHOUT A TRACKING NUMBER! Those were to be sent on November 24... 2 months later... still no leggings! I have DEMANDED they return my money yet they won't respond to my emails. HORRIBLE CUSTOMER SERVICE!

Its really too bad they are so hard to deal with because they have cute clothes... ugh its so disheartening as it doesn't matter how cute the item is if the customer service is horrible I will never return.

Date of experience: January 26, 2017
Virginia
1 review
2 helpful votes
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Total scam from China.
January 25, 2017

DO not order! They send the incorrect item and then refuse to correct order. You're better off ordering something off Amazon.

Date of experience: January 25, 2017
Florida
1 review
3 helpful votes
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Ripped off
January 25, 2017

Fairy season ripped me off and stole my money I made purchase a november of 2016 and still haven't received it and they are giving me the run-around when I email them

Date of experience: January 25, 2017
Idaho
2 reviews
4 helpful votes
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I ordered 250$ worth of stuff in November. I received one pair of leggings. And nothing else. I did receive a email stating the rest of my items were shipped out, with a tracking number. But there is nothing attached to the tracking number. There is no phone number to call. I am very unhappy. I did not read reviews before hand. This company is a scam. I'm beginning to assume.

Date of experience: January 22, 2017
Canada
1 review
5 helpful votes
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Very Bad company
January 21, 2017

I have placed an order in November and still have not received anything! And they were so quick at charging my credit card right away! Wish I read the reviews before placing an order! Awful company!

Date of experience: January 21, 2017
Texas
1 review
5 helpful votes
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Have not received order
January 21, 2017

Wish I went and read reviews before I placed my order. In just lucky it was only 24 bucks. I haven't received my order and have emailed them 2 times and no response.

Date of experience: January 21, 2017

From the business

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fairyseason.com
London, LONDON, United Kingdom