Yes, I have a question about FairySeason. Where is the company located? I placed an order for 4 pairs of socks on December 8, 2016. Order Confirmation says your order will ship in 3 to 8 days and you will receive email when your order is shipped. No email received - Order has not been received. How can we get money back on order never received?

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Yes, I have a question about FairySeason. Where is the company located? I placed an order for 4 pairs of socks on December 8, 2016. Order Confirmation says your order will ship in 3 to 8 days and you will receive email when your order is shipped. No email received - Order has not been received. How can we get money back on order never received?

asked by Adrienne S. on 1/10/17

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denise t. · Answer 1 · 2017-02-12T10:55Z

denise t.

on 2/12/17

Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!

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Sondra M. · Answer 2 · 2017-01-11T04:47Z

Sondra M.

on 1/11/17

Call your CC company. They may refer you to PayPal. If you call PayPal open a dispute. They refunded me my money

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