Fairy Season Questions & Answers

Here’s what consumers have asked with answers from Fairy Season staff and previous consumers.

69 questions answered

10% answered in 1 day

Question:

Yes, is this a scam? Yes, is this a scam?

Answer:

I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.

By Amy M. over a year old

See more answers (15)

Question:

Has anyone found a way to get their money back from this company? i ordered something for christmas in a christmas pattern late november and just recieved it in the wrong size and color. absolutely no customer service, any ideas? also, has anyone gotten anywhere on reporting them and where should i report them?

Answer:

If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.

By Carole V. over a year old

See more answers (9)

Question:

I ordered 2 of the calvin outfits, and then i seen all the posts about being a false website. will i be able to get my money back if i don't receive them? I ordered 2 of the calvin outfits, and then i seen all the posts about being a false website. will i be able to get my money back if i don't receive them?

Answer:

It's a scam site, I highly doubt you will get your money back.

By Janet s. over a year old

See more answers (4)

Question:

I placed an order last night that i need to recieve before this saturday.can you help me? I placed an order last night that i need to recieve before this saturday.can you help me?

Answer:

You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.

By Laurie L. over a year old

See more answers (4)

Question:

How long does it usually take items to ship using standard shipping How long does it usually take items to ship using standard shipping

Answer:

Months, if at all.

By Shannon S. over a year old

See more answers (4)

Question:

Yes, i have a question about fairyseason. where is the company located? i placed an order for 4 pairs of socks on december 8, 2016. order confirmation says your order will ship in 3 to 8 days and you will receive email when your order is shipped. no email received - order has not been received. how can we get money back on order never received?

Answer:

Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!

By denise t. over a year old

See more answers (2)

Question:

Wanted t know if the fitting is good or sizes run small Wanted t know if the fitting is good or sizes run small

Answer:

They run super small. I ordered a XL and when I received it, it fit like a Small

By Marissa J. over a year old

See more answers (2)

Question:

I made an order on11/25 and payment has gone through. where is my product?

Answer:

It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.

By Shannon S. over a year old

Question:

Are the leggings good quality, will they fit true to size? Are the leggings good quality, will they fit true to size?

Answer:

No. I ordered 2 pair, one is a "medium" & its HUGE and will likely bust at the seems its so cheaply made. The other was supposed to be black leggings, but they have a skirt on them :/

By Shannon S. over a year old

See more answers (3)

Question:

Good afternoon, i just placed an order today 05/04/2017. i paid for standard shipping, which is 8-12 business days. will i receive these items by at least 12th business day?? Good afternoon, i just placed an order today 05/04/2017. i paid for standard shipping, which is 8-12 business days. will i receive these items by at least 12th business day??

Answer:

Mine took much longer. I wouldn't bet on it. FYI. Quality and sizing of items are terrible. No returns.

By Kim H. over a year old

See more answers (2)

123456...21

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Fairy Season Questions & Answers

Yes, is this a scam? Yes, is this a scam?

I placed an order last night that i need to recieve before this saturday.can you help me? I placed an order last night that i need to recieve before this saturday.can you help me?

How long does it usually take items to ship using standard shipping How long does it usually take items to ship using standard shipping

Wanted t know if the fitting is good or sizes run small Wanted t know if the fitting is good or sizes run small

I made an order on11/25 and payment has gone through. where is my product? I made an order on11/25 and payment has gone through. where is my product?

Are the leggings good quality, will they fit true to size? Are the leggings good quality, will they fit true to size?

Can’t see your question? Ask to get answers from the Fairy Season staff and other customers.

I made an order on11/25 and payment has gone through. where is my product?