Fairy Season Reviews Summary
Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.
I have yet to receive my order from December and every time I email it bounces back with delivery failure. The one time I did get through and asked for refund they said i would receive it shortly. Nope. Been a month. This sites cheap... but a joke.
SIck of being told check your local post office or just wait a few more days to see if you get it, should of been here by Christmas
Absolutely disgusting customer service, hope PayPal can sort it for me
DO NOT BUY! We ordered in November and then we get a message saying cant deliver please pay $10 from your PayPal account or the order will be destroyed. Cant refund anything.
After reading all the reviews I freaked out a bit but had just received my bikinis in the mail today & im super happy with what I got same as seen in photos, bottoms are little to small but not sure if that's cause I'm 30 weeks pregnant & put on weight. I ordered a large instead of my normal small size cause oversea sizes seem to be different to Aus. I orded 14th Jan 17 & received 8th feb :)
Worse customer service ever and took forever to receive... they are terrible! Received a month after they said it was shipped. Ordered in November and didn't get until January...
I received mine and they were supposed to say "If you read this" in one sock and on the other one it supposed to read "Bring me wine" well they sent me 2 socks (1pair) saying "If you read this" and the other one says exactly the same thing "If you read this" They have taken weeks to reply and finally the answered they can only refund me $3 yesss like it was my mistake. Also they sent that email and that was more than a week ago. I will never buy from them EVER. Terrible experience.
Do not order from this pathetic company. I've been waiting for 3 months for my product which was supposed to take 3-7 business days. Terrible customer service. I'm convinced this company is fraudulent.
I ordered a shirt and October it is now February and I still haven't received it. I emailed them on January 3rd they told me my item would be prioritized and would arrive shortly still waiting... I'm only giving them a one cuz there's no option for a zero
If I could give them 0 stars I would. I never leave reviews, but this place was so frustrating I had to. First of all I'm pretty sure they steal pictures of their product from etsy or something and then make their own. The colors are off from the pictures online, the clothing is made of very cheap material, they take forever to ship and because they give you "free shipping" they aren't required to give you a tracking number so you'll never know how many months it will take to get your order. I will never shop from here again.
They send me a Christmas sweater in January that I ordered in November. I want to return it and they won't contact me! Worst customer service.
I ordered 2 items in November, and still haven't received either item. Of course the fund were taken out of my account immediately. I have sent numerous emails to inquire, and every time I get a response from a different person, saying the same thing... wait a little while longer for it to arrive. Now that I have insisted on a refund, and threatened to write a bad review... I haven't heard back from anyone. My bad for not reading reviews in the first place! Consumer beware!
I ordered a slim fit long sleeve shirt a few months ago because it looked really cute and was cheap. After longer than it should have taken to get to me, I finally received it but it was nothing like the picture. The colours were totally faded and the fit was totally off.
I thought I would give them another chance when I saw super cute bathing suits advertised on Facebook. I always use the sizing chart to make sure I get an accurate size (knowing it's a Chinese company so their clothing tends to be a lot smaller), yet neither of the bathing suits even came close to fitting. I knew as soon as I picked the first one up that it was going to be almost double my size, which is was, with no adjusting option. The second one was way too small and a completely different colour than in the picture. Once again I waited weeks longer than they said I would have to for them to come in and then when I finally got them I couldn't even wear them. They look absolutely nothing like the pictures and the sizing is so very off. I will never buy from this site again. I only hope I have better luck with customer service than I've read other people have.
I ordered 2 pairs of socks... 2 pairs of boot socks and a top Nov. 30,2016. They took my money right away and of press t have only received on pair of socks. I am so sick of these scam companies from China. I try to be so careful. I thought it was alright because I paid they Paypal... grrrrrrrr.
Everyone needs to get together and sue their *ss! These idiots keep getting away with theft! These "companies" need to find out that they can't keep doing this to people!
This has been a nightmare. I ordered some clothes in November for Christmas. It is now February and I have still not received the merchandise. I cannot ever get a hold of the customer service. If you want to deal with a nightmare this is the perfect site.
This website was horrible and I urge the consumer to stay away! The product is bad sizing is bad and customer service is EVEN WORSE! There are too many choices to make a mistake and shop here... GO ELSEWHERE!
I placed an order and the money was taken instantly
After a few weeks I wrote to see where is my order? No tracking! And apparently 2 items out of my 3 were so hot (their words) sold out
Choose something else? What? Why did u take my money when were u going to tell me?
Then no phone number to reach them
Ive gotten no clothes and they STOLE MY MONEY! I should have done my homework
No internet police? Robbery
The shipping took 3 1/2 weeks but I received everything and everything was good quality. The prices are dirt cheap so except a longer waiting time. I am overall happy with my purchases and will purchase again!
Unbelievable, do not order from these people, they are scams I placed my order what should only take 5-10 business days is now 13 business I have sent emails no reply incompetent company doesn't even have the sizes right they are for 12 year olds completely off enjoying ripping off Westerners. Wish so badly I had read these reviews before never ever would have bought anything should have known better they are linked to Rosegal another one to avoid again their clothes are for 12 years olds. So disappointed,,,,,,, Jerks!
From the business
All Free Shipping Cute Clothing at FairySeason. Up To 50% OFF!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members