Fairy Season has been reported to offer refunds or compensation contingent on the removal of negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
Fairy Season
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Fairy SeasonReviews 1,132

2.0
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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.

service
77
value
71
shipping
74
returns
61
quality
71
California
1 review
2 helpful votes
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www.fairyseason.com
April 3, 2017

I would never have placed an order with this company if I knew that it would take over a month or two to receive my items. Most items cannot be tracked due to free shipping, and there is no phone number listed to call if you have an issue. I should have read the reviews before placing my order!

Date of experience: April 3, 2017
California
1 review
1 helpful vote
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Do not order from Fairy Season, i ordered 2 shirts over a month ago and i still havent recieved them. Found out there stuff comes from China, no wonder. Ill never order from them again, poor excuse for a business, dont even have a phone number you can actually call and talk to someone about your order. But they are quick to cash your check. Sorry excuse for a business

Date of experience: April 1, 2017
New York
1 review
6 helpful votes
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Mixed feelings
March 30, 2017

I feel like I have to write a review because I just received my order and I honestly don't have many complaints. It took 4 weeks to get here and yes, that's longer then the 8-10 day but when I contacted them they were very responsive. I got a bathing suit, shirt and socks. The shirt and socks I love and they are exactly as I expected. The bathing suit is ehhhh. Not great, cheap quality, but fits. In all fairness, for they're prices, I'm satisfied with what I got. With prices so cheap, I didn't expect much in the first place.

Date of experience: March 30, 2017
New Jersey
2 reviews
8 helpful votes
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CRIMINALS
March 30, 2017

I placed an order on December 8,2016. It never came. I started contacting them on January 11,2017 asking for my money back. After getting the run around for 2 weeks they finally said they would refund me. 8 different times-went back and forth regarding the amount being refunded and now they said I waited too long to request a refund and there is nothing they can do. Thanks for stealing my money! DO NOT EVER ORDER FROM THIS COMPANY-THEY ARE CRIMINALS

Date of experience: March 30, 2017
Texas
2 reviews
2 helpful votes
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Ordering Again
March 30, 2017

I gave it 3 stars. It took about 4 weeks to get my t-shirt and I was about to get upset about it. But I did receive it and I love it. So... even though I wasn't happy with the time it took to get to me I was satisfied with the quality and the fit of the t-shirt.

Date of experience: March 30, 2017
Connecticut
1 review
7 helpful votes
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Not happy
March 29, 2017

First it took the order forever to come when I ordered it, it said 8-10 days it took over 20 apparently cause it was coming from different places. Then the sizes are not true to what they say. They are so much smaller than they say they are! I spent 30$ on clothes that didn't fit me :/

Date of experience: March 29, 2017
Minnesota
1 review
7 helpful votes
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Thank you people!
March 29, 2017

Omg! I was just about to order a bunch of stuff cause I'm about to leave for vacation to Florida and the clothes looked nice and a great price so I had a bunch of stuff in my cart and needed to look at reviews to see if tbeir clothes ran small or big and THANK GOD I came across these reviews I am now NOT ordering one dang thing from this place! If it has all these horrible reviews this place should not beable to sell clothing or whatever else they sell! So thankful for the reviews and soooo thankful I didn't waste my money on here espesially on vacation clothes when I'm a mother to 4 little ones and never get to go on vacations so I would be extremely pissed to have recieved clothing like this!

Date of experience: March 29, 2017
Massachusetts
1 review
6 helpful votes
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This whole site is a scam! They'll post up clothing from other companies/websites and the ones they sent you is what they replicate from China! Cheap and terrible quality. I had ordered 247$ worth of stuff because I did not read the reviews. Absolutely is not worth a dollar! I would give no star if I could.

Date of experience: March 29, 2017
Alabama
1 review
2 helpful votes
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Do not order!
March 29, 2017

I order four shirts over a month ago. Have an email where it says two shirts shipped over 20 days ago and still haven't received anything. The other two have not even shipped even though when I ordered I got an email saying all items would ship in 3-8 days. I have sent emails with no response! Stay away from this company!

Date of experience: March 29, 2017
Illinois
1 review
2 helpful votes
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Fairy season, is a bunch of crap! Their sizes are like 2 sizes too small I wrote them looking for an exchange and they told me the size chart is listed, I should have looked at it. Didn't offer to fix it or anything. I ordered 3 XL shirts and 1 Large shirt they fit like a damn small to medium. Not even close to what an XL should be! What pisses me off is they didn't even offer to exchange just told me it was my fault. I will NEVER order from them again!

Date of experience: March 29, 2017
Canada
1 review
1 helpful vote
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I ordered one pant/shirt sweat suit over two months ago before I read any reviews about the site and they still haven't arrived, I don't even want them anymore after reading everything and the terrible costumer service. I know they say no refunds but I also know a couple people managed to get a refund. Any tips you can give me to help me get my money refunded?

Date of experience: March 28, 2017
New York
1 review
0 helpful votes
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Never again
March 28, 2017

I ordered 7 shirts it took 3 months to get them one of the tops looks nothing like the picture. Terrible

Date of experience: March 28, 2017
Australia
1 review
3 helpful votes
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Horrible
March 28, 2017

I bought many things from this site and they doubled up my order and sent me two of the same thing. The quality was terrible and looked nothing like the pictures. The most disappointing thing was the swimwear, it was so flimsy with no elasticity at all. The poorest quality clothing. Will never order from there again.

Date of experience: March 28, 2017
Florida
1 review
0 helpful votes
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I was content
March 28, 2017

I ordered a black zip up pullover that said "PINK" in green letters(obviously because it looks just like the VS ones without the price tag), it took longer than i expected and i was going on 3 weeks before i received it. I can't lie i honestly thought someone had stolen it and was about to blame that individual. The sweater finally arrived, yes i had sent them an email and i received a response back but once i got the sweater i just let it go. It's a comfortable sweater and considering the price its fine honestly. Just because it says "pink" like Victoria's Secret does does not mean you are going to get Victoria's Secret quality and lets face it, some of their items aren't always of quality either for the amount of money we pay. The site it self says its cheap priced clothing. You also have the option at check out if you would like to pay for the TRACKING, which of course i didn't do, you can also pay for faster shipping, i chose the free shipping, i was being cheap and really didn't mind waiting on the sweater to get here. I will be buying from them again. Maybe just two items at a time to see if i'm still happy with them but honestly i will more than likely just pay for the faster shipping and the tracking number. On top of that it actually was true to size... can't complain when stuff fits after you order online.

Date of experience: March 27, 2017
New Jersey
1 review
0 helpful votes
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Do not order
March 27, 2017

I placed an order over a month and a half ago. Completely forgot about it and went to check on the status of the order bc it was taking too long. About a month into it the order status showed that my order wasn't even sent yet and it eas over 30 days at that point. I decided to cancel bc i eas so frustrated and didnt even need the items anymore. They read my email and sent the order anyway. I kept telling them i didnt want the items but ignored my comments. So now i received the items 6 weeks later and am waiting to find out about me returning the items. Still waiting for a response. Im so upset i wasted money on a bull$#*! company. Also the quality sucks. Totally trashy looking. Dont order from here.

Date of experience: March 27, 2017
Australia
1 review
0 helpful votes
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Rip off
March 27, 2017

My rating is zero I would never use the site again.
They are a rip off i ordered a dress that I would not be seen dead in it the quality was very bad.

Date of experience: March 27, 2017
Massachusetts
2 reviews
0 helpful votes
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Stay Away- SCAM!
March 27, 2017

I ordered 2 pairs of socks on December 14th, and after 10+ emails I still don't have them. Do not order from this company, a total rip-off scam.

Date of experience: March 27, 2017
Florida
1 review
0 helpful votes
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Make america great again? Let's start by not allowing china and any other asian company to come here and rip folks off and posting items that are poorly made

Date of experience: March 26, 2017
Canada
1 review
1 helpful vote
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Feel robbed!
March 26, 2017

I placed an order in NOVEMBER it is now the end of MARCH. I made 2 orders and 5 items total and cant track it because of free shipping you cant track it.

OF COURSE it took around $70 from my account EMMEDIETLY though.

I don't even know who to contact about this because no one ever responds.

Date of experience: March 26, 2017
New York
1 review
0 helpful votes
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Ordered in the beginning of january. It is now the end of march and still waiting for one item to get here. Everything shipped seperatley and took at least a month to get here. Everything cheap material and did not fit. Not worth sensing back, gave it all away.

Date of experience: March 25, 2017

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fairyseason.com
London, LONDON, United Kingdom