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Fairy Season
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Fairy SeasonReviews 1,132

2.0
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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.

service
77
value
71
shipping
74
returns
61
quality
71
Indiana
1 review
0 helpful votes
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So far so good
April 12, 2017

I purchased 2 items from Fairy Season on 03/26/17, received an email on 03/28/17 stating that 1 item was shipped, on 03/29/17 I received an email that stating that my other item was shipped. I received my first item today, 04/12/17,2 weeks shipping is pretty good. I did pay the extra $1 for shipping insurance so maybe that is why I received my item so fast? The item was good quality, I ordered 2 sizes big because I knew these items come from China and tend to run small. It fits good. I hope that my second item comes soon and is just as good!

Date of experience: April 12, 2017
Canada
1 review
0 helpful votes
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I've been waiting over five months for my order which they have supposedly sent my order by 12 different packages! I have regularly emailed them they keep wanting me to confirm my address they say they cannot track the packages and they refused to give me my money back!

Date of experience: April 12, 2017
Florida
1 review
0 helpful votes
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Swimwear
April 12, 2017

I just ordered a package from this company am I going to get in time for the summer months. I hope that I receive this before summer is up. According to the reviews they are very low. I seen this on Facebook and thought it was a cute bathing suit so I bought it but after purchasing it, and reading the reviews I hope it is shipped so that I can wear it this summer.

Date of experience: April 12, 2017
California
1 review
2 helpful votes
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Notice
April 12, 2017

I was about to order from them until I read the package was not trscksbke unless you pay extra. Now Fred flag quickly pop up first of all I work for the postal service in the investigation dept. Regardless of my position but we all know that there is no surface mail which back in the day it didn't include tracking g number unless you added one of our other services. These days it doesn't matter how you send it you will automatically get a tracking number. This applies to united parcel as well. So I backed off and email them to check out their reply.

Date of experience: April 12, 2017
Oklahoma
1 review
0 helpful votes
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JUST DON'T
April 11, 2017

I ordered an Oklahoma shirt on Feb 26th on April 6th I sent them an email asking why I couldn't track my package with any of the links they had available, the did respond quickly by April 8th but only to tell me that " the item is too hot and sold out at present we are still not getting the new stocks for it. Once the item is ready, we will process your order at the first time. Wish you kindly be little patient fit it" then they gave me the option to cancel or pick something else, still haven't seen the $ or the email saying they'd give me a refund.

Date of experience: April 11, 2017
Florida
1 review
0 helpful votes
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Do not waste your time or money! Wish I would have taken the time out to read the reviews. I placed my order about a month ago on that day I read reviews I tried cancelling my order an I got an email a few hours later saying they could only refund half of my money which i never received. I finally received the shirt I ordered which the material was paper thin not worth $10 I've bought better clothing for less.

Date of experience: April 11, 2017
California
1 review
0 helpful votes
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I HAVE BEEN TOLD FOR THE PAST TWO MONTHS MY ORDER WAS SHIPPED. I STILL HAVE NOT RECEIVED MY ORDER AND I HAVE NOT RECEIVED MY REFUND AS PROMISED. THIS COMPANY IS TERRIBLE

Date of experience: April 10, 2017
Colorado
1 review
2 helpful votes
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The shipping wasn't to bad got it in a week. ( very surprised after ready others reviews) but the shirt! Lmao I am usually a medium/large in shirts so I ordered an xl because I wasn't sure of the material and if it would shrink. I got my shirt and its square lmao wtf I am not spongebob! Very very disappointed it was definitely false advertisement. Of I dryer my shirt 1 time I would have a belly shirt smh don't order is all I have to say. Bad bad quality

Date of experience: April 8, 2017
Arkansas
1 review
2 helpful votes
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Ordered two Xl tops... took over 2 weeks to get them. Both tops look like mediums with no stretch!

Date of experience: April 8, 2017
Louisiana
1 review
2 helpful votes
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OMG! I just received my order that was placed a month ago and all I can say is this $#*! is a piece of crap! I'm so weak from LMAO! I had to literally go back to the site to see what I had ordered because nothing looked like the pics! I can't even fit not one thing they sent! And this dress looks like a graduation gown, yeah that's the material they used! ALL I CAN SAY IS, RUN FOR THE HILLS IF YOU'RE THINKING ABOUT ORDERING! PURE SCAM! I'm gonna make sure they get a good ole email from me on behalf of everyone...

Date of experience: April 8, 2017
Georgia
1 review
3 helpful votes
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DON'T DO IT!
April 8, 2017

I found this site on facebook and fell in love with their cute designs and prices. I purchased 4 shirts on March 2nd. It is now April 8th. I have just received confirmation that one of my shirts has been shipped and that the other 3 are no longer available. Over a month later. On their website it says that the items bought ship with in 8 - 16 days. I have tried to contact them with no response. There is no phone number that I can find. I know that 4 shirts isn't a lot... but its the principle of the matter. I am extremely disappointed.

Date of experience: April 8, 2017
New Hampshire
1 review
4 helpful votes
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Ordered a dress 3/5/17 paid with pay pal. Waited forever got an email saying it was on its way. I wrote them 12 emails. After they said it wasn't paid for. Sent them copy's of pay pal, tracking #rs, copies of original order. They answered about every email. Finally saying I got the "parcel". The next day I did receive some piece of crap that looked like a short shwl with mini. Sleeves made out of tissue paper material. Again like a fool I emailed them back 3 more times and all they kept saying was my order hadn't been paid. Nothing about the the wrong item I received. I finally lost a grip and wrote them last night telling them I'm putting this on Facebook. Today I received an email saying my order should come around 4/15. I CERTAINLY AM NOT HOLDING MY BREATH.! They are a scam. If you order from them prepare yourself for confusion, your time and money. They are from China.

Date of experience: April 7, 2017
California
1 review
2 helpful votes
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TERRIBLE!
April 7, 2017

FIRST AND LAST TIME I WILL EVER ORDER FROM THIS WEBSITE I CAN NOT BELIEVE THEY WOULD SEND FAULTY PRODUCTS! SAVE YOUR MONEY AND GO SOMEWHERE ELSE! I ORDERED A SWIM SUIT IN A MEDIUM GOT IT, IT WAS ALREADY FALLING APART AND IT COULD OF FIT MY 13 YR OLD NIECE, AT LEAST I GOT A GOOD LAUGH OUT OF TRYING THE SUIT ON. BUT SERIOUSLY PEOPLE SAVE UR MONEY!

Date of experience: April 7, 2017
Pennsylvania
1 review
1 helpful vote
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I'm not sure why everyone is giving them bad reviews! I ordered 8 items and received 7 of them within 13 days from the day I ordered them. The company sent me tracking information every step of the way. People you have to understand this company ships from China! 13 days I feel was more than reasonable. The quality of the product equals the value of the item cute clothing but not built to last years. 1 item was back ordered so they emailed me and asked if I wanted to wait or get a refund I chose refund and received the refund in 2 days. So overall I had a good experience with them and I will order again!

Date of experience: April 7, 2017
California
1 review
1 helpful vote
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DO NOT ORDER FROM THIS COMPANY! They are scamming people. I placed an order on black Friday and still have yet (April 6,2017)to receive it. I emailed a month later and was never contacted until I copy and pasted my email and emailed them the same thing over a dozen times. I got a response saying my address was wrong (it was not) and that I needed to give them my address so I did and then I got told it was no longer in stock and to pick something else from their site. I explained to them that I didn't want anything else and that I wanted a refund and got an email response stating that it's been too much time and they aren't able to refund me but to pick something else when I didn't receive an initial response to my email until 2 months after I placed the order so it's their fault so much time went by. I highly advise people to not order from this site. Don't waste your money.

Date of experience: April 6, 2017
Arizona
1 review
1 helpful vote
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I've ordered on this website 3 items on two different occasions. From the first order 1 out of 3 items were wrong. I ordered a beach towel, it was some type of table cloth. Second order: I ordered 2 shirts and a bathing suit. I still have not received one of my shirts which I ordered 2 months ago. Second shirt was an extra small when I ordered a large and my bathing suit is also a small, when I ordered a large as well. I'm pretty average in my size, but man! These sizes are way too small, and to top it off... I cant locate my packages at anytime. I was shopping on this website because I thought they had descent clothes for a great price, but I was wrong. I will never order from this website again and I hope I can save you money and your time. Because I sure did waste $60 for no reason. :( makes me sad because I do hate giving bad reviews. But I'm only being honest.

Date of experience: April 6, 2017
Minnesota
1 review
1 helpful vote
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Horrid
April 6, 2017

I had an 8-10 shipping window and cannot get a hold of anyone in customer service. I get that they don't provide a shipping # because of free delivery. I recommend using wish.com instead. This is just pathetic and I will be disputing with paypal if I don't get my stuff soon.

Date of experience: April 6, 2017
Canada
2 reviews
1 helpful vote
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The service is horrible. I ordered an item in January 2017. It is April 2017. It says i should receive my order between 9 to 25 days. I have been waiting for over 2 months. I sent numerous emails to follow up. The reply i received was "please wait for more days"... in other words, it mean to be more patient. If i knew my item was coming from Asia, i would not have made my order. I prefer to buy locally. I just happened to be curious and wanted to try something new. Bad idea!

Date of experience: April 6, 2017
New York
1 review
1 helpful vote
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I have placed an order before reading all the reviews, I wish I had seen this prior. I keep getting emails that my order has shipped and weeks later still nothing. Unprofessional, better to pay a shipping fee and have a reputable company, than this mess

Date of experience: April 4, 2017
Oklahoma
1 review
5 helpful votes
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I was hesitant to buy from a site that has such terrible reviews but I'm poor and I wanted some cute clothes for cheap. I ordered approx 3/17/17 and got a shipment notification on 3/24/17 and received my order on 4/3/17 which I have no idea how that happened coming from China, but I swear it's the fastest shipping I've ever gotten from there. The material is pretty solid, though I'll say a tad on the smaller side (just a tad). I'd say if you're bustier to size up just to be safe.

Date of experience: April 3, 2017

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fairyseason.com
London, LONDON, United Kingdom