Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1897th among Women's Clothing sites.
If I could, I would give 0 star!
Never shop here! Terrible quality! 4 months waiting. Never ever again..
Second time I fell for this crappy poor excuse of a company.
Sent me the wrong bikini both times. Argued with me saying it IS the correct one (no, they sent me another one they had on their site that was 3 bucks cheaper)
First photo is what I ordered. Second, third and fourth photos are what I received.
They will not refund your money or allow you to send back the item for an exchange. Just give you a crappy little discount of 5-10% off the next order and that's it.
Currently in a dispute with them on PayPal. DO NOT TRUST FAIRY SEASON!
I bought a shirt from here, it took months to arrive and then melted in my dryer. When emailed customer service they were like "sorry, here is 8% off your next order". I will never order from them again!
Everything looks cute, but it is a waste of money. It took months for item to arrive, it was the wrong size, was horrible cheap quality and looked nothing like the picture. Stay away!
I wish I could give this company 0 stars. Worst company EVER. I bought one tank top from them over two months ago, still haven't received it. I gave them about a month and then e-mailed customer service and they told me that the item wasn't in stock. Maybe that is something you should post on the website? So then ironically the next day, I get an e-mail saying my item has been shipped and to allow 10-15 business days for shipping. Well that was about 6 weeks ago and I still haven't gotten the shirt. When I emailed them yesterday their response was "As an international shipment, it requires complicated shipping procedures, so it will take some more time. Could you kindly wait some days?" Seriously?
Thankfully, the shirt was only 11 dollars because I don't think I'll ever be receiving it.
DO NOT BUY FROM THIS COMPANY
I ordered 3 shirts and one swim suit 3 weeks ago. The swim suit actually came sort of quickly but the top is too big and the bottoms wouldn't even fit a teenager let alone an adult.
The one shirt I've received so far is terrible! The quality is absolutely awful and the sizing is ridiculous. My whole order I feel will be a complete waste of money.
I send a order like 1 month and didnt received anything. I try to write them a email and not responded.
Been over a month, nothing has shipped, money got taken out right away. Can't contact them. Can't return anything. Very concerned I will never receive my order. I feel scammed and will keep pushing this company until I get money back or items. Do not order items from them. I wish I had not even been lured in by their dumb facebook ads.
I have bought a dress and a sweater from this site, both times I have been very disappointed. I bought the sweater first and it fit my 10 year! I gave it one last chance with a dress I purchased and that was just a joke. Even though the prices are nice you get what you pay for.
Takes months to get your order, customer service sucks and when you do get your items they are garbage. Ordered a hoodie and after months I received it, it was paper thin and one sleeve was even longer than the other.
While the prices are good and I did receive my dress and its technically "wearable" it has its issues. First of all, its a wrap dress and the way that the ties are sewn on to it makes it actually impossible to tie it together without exposing yourself. I'm improvising with a belt of my own but whoever made this has to be kinda dumb. Also, super cheap material and I don't think they represented it well on their website.
So disappointed to find out this site is a complete scam. The images they have on their website are stolen images of other boutiques products and designs. Many formal complaints have been filed and nothing is being done to shut this horrible website down. The product you get (if you ever get it) is an attempt to replicate the stolen design they have in a much lesser quality.
I placed an order before I realized it was from China. Then I read reviews on separate site and decided I'd just lost my money. They did respond to my emails, asking me to be patient. My order was shipped in separate parcels. Received them 2 months later. Expecting the worst, I was pleasantly surprised! I really think the shirts are cute, unique and super affordable! They look exactly like the website. I was glad I sized up because they do run small. Again, I was disappointed by how slow delivery was, but think it was worth it considering the price. If I order again, I will just anticipate waiting a long time.
I bought some clothing for my girlfriend, they decided to divide it in 4 packages, for some reason, and I only got two packages our of the 4 they "sent". Oh, and unfortunately the packages with only one item inside each one arrived. So I contacted Customer service because I've been waiting for 3 months, for these packages to arrive, and all they've asked me was my information once again so they will send me my missing items again, but another month has passed, and I haven't got my items. I talked with customer service, and they haven responded to me for another month. I will never ever use or recommend using this website...!
I ordered a T-shirt from Fairy Season to wear for Christmas on November 30 but didnt receive until January 2! I will not be ordering from this company again!
$75 dollar order,. They offered $18 for their crappy, late products. Nothing fits well. They have short arms but the rest fit (3 shirts). They were for Christmas presents so when they didn't come, I had to go out and get something else for my daughters (I ordered these November 4th). I'll console myself with "It is a lesson" and do my research. I haven't found a Chinese clothes company yet that looks as good as it does on the ads. I wouldn't mind buying from them, but even the precise measurements they listed were incorrect. I'm still livid at this rip off. I'll get over it.
Stay away! I saw an ad on Facebook and impulsively bought a shirt. It arrived weeks later than expected, irregular in shape and not as depicted, and with defective screen printing. Round and Round on email and they offered only $2 and for me to "kindly keep the product". When I said that was unacceptable, I received notification that I needed to pay for return shipping to China for a refund. I will just donate the shirt and never use them again. 6 emails and a Paypal dispute later--they win once. But they will NEVER have my business again. And I wish that I had researched and seen the abundance of negative reviews first. What you see is NOT what you get.
I think I saw a sale for Fairy Season on Facebook so I checked it out. Had I read reviews before buying, I would have been scared away. But I didnt read reviews and ordered two shirts and a pay of socks on 12/27. All three arrived on 1/12/18. Pretty quick considering its from China. I do hate that they arent up front on that aspect! The quality of the shirts are decent. Overall, Im happy but I dont know if would try my luck again.
I ordered Christmas tshirts 2 months ahead, I received them 2 weeks after Christmas, I emailed at least 20 times, was told the order is stuck at immigration trying to get into country, I asked to get an address to mail back, the lady said just keep until next Christmas and we will refund you $5.00. I said I want to send back, was told after they are delivered can not be returned. 2 tshirts I was told the money was refunded, never saw a refund. I ordered 15 tshirts, I will never order from these crooks again!
I did finally receive my order... it took about 6 weeks. The quality of the materials were not what I thought but I guess you get what you pay for.
I wish I had read reviews before ordering! I ordered tee-shirts and leggings for an annual baking day (which is tomorrow) on November 15th. Still waiting!
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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