Fairy Season Reviews Summary
Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1897th among Women's Clothing sites.
Same as many people have said on here; I ordered 8 weeks ago, never received my items. They sent me the generic email saying I should check with my local post office. This company is a complete scam. Robbing people blind!
I ordered 3 items all the same size. 2 of them fit great but one was too large. They would not let me return and get a smaller size. I was willing to pay for shipping and everything.
When we received the clothes in the mail ($65 cost) they came in two parcels, a week apart, with the first coming about a month after ordering--which we did through Instagram. The clothes were unreasonable cheap and ridiculously small. When we requested via email to send them back, this was the reply we were sent...
Dear Customer,
Thanks for your letter.
Sorry for replying you late.
We have checked your order.
The clothes looks great on you, you can keep them.
For the shoes, they have some problem, we will improve the quality in the future.
What about you keep them and When you place a new order, we will give you a discount as compensation.
Do you agree?
Waiting for your reply
Have a nice day.
After we objected they then gave us a tracking number to use to send the clothes back on our own dime with no address to send them to, but with an email saying they'll only refund us if they receive the clothes. So we're supposed to pay to return them to China or wherever they may have come from for likely more than the cost of the clothes themselves and hope they're honest about receiving them. Have I said enough? DO NOT GIVE THESE SCAM ARTISTS A PENNY OF YOUR MONEY!
3 months later and I still have not received my package. Company has not refunded my money after several emails! BUYER BEWARE! Do not order from this company! - Amy R.
Ordered last month 3 summer tank tops and they arived yestoday, very happy with them. Ordered today 5 new ones. Thank you
Thank you all for your honest reviews. I was just about to place an order and decided to check out the reviews and I'm very glad I did.
Brought 5 t-shirts only 3 arrived contacted fairy season they dont care. Out of the 3 shirt I received only 1 is of any quality the other 3 are horribly made. Never buy from here
I ordered several items they addressed it wrong and it never got delivered and was returned, I have never been able to speak to the same person and there communication is horrible, I order daily on eBay etc and rarely encounter problems like this, service is so bad, they have no concept of English, please don't ever use these people it's just the worst experience, I got no product and no refund it's a scam
Product never arrived. No response to my email. On Facebook, this is their (probably canned) response:
"We apologize for any inconvenience caused to you. FS**************
Your order was shipped out on 2018/8/7.
Free Shipping is unable to track online.
Normally, it will take 10-30 working days to be delivered.
Please contact your local post office with the contact name on the parcel for getting the parcel earlier.
Parcel is on the way and you may get it in short time. Please kindly wait for some days.
If you have any inquiry in the future, please feel free let us know."
Good luck.
They charged my credit card within a day. Sent me nothing a month later. Sent me a tracking number and told me it was my post office fault (they have never heard of this company) then told me my order couldn't be tracked because of the "free shipping" offer even though they gave me a tracking number! Buyer beware this is a scam!
This is a complete scam!!!! The clothing is super cheap and nothing like what you see online. They sent me items I never ordered and would not send me a receipt. They will not except any exchanges or returns!! I would rate them a 0!!!!! I wish I would have read all of the other reviews before I got robbed of my money!!!
Ordered 3 shirts size 2x which is my standard us go-to. Got 3 shirts in the med - large range that dont fit and they dont accept returns. Also said it shipped 8/6, I got it 8/30, it came from China.
Yep I got scammed too! I ordered and paid for 4 things - received only one which is totally different from the photograph and very poor cheap quality. Anyway on the bright side you can raise a dispute through paypal to claim your money back. If you paid by debit card potentially you can do the same through your bank. My theory is that Fairy season is in fact some poor guy in a sweatshop in china rapidly making clothes to imitate the photos - total joke of a company and I have reported it as a fake site to instagram where I found it advertised ( if you also got scammed then please do the same to save other people!)
They claim with free shipping there is no way to track your order. The shipping confirmation says 45-60 days. After 60 days they tell you to ask your own local post office if they know where your stuff is. What a joke.
This website is a SCAM They will take your money so quickly and not refund you when you receive NOTHING! I've emailed them back and forth 12 times now and keep getting the same 3 responses! It's soooo frustrating!
Never received the items I purchased... I straight up got robbed! DO NOT order from this company!
The watch I ordered and watch I received are completely different and what I received was a cheap piece of crap I will be reporting this company to every single Authority I can find
Didint ship all my items and have refused to send my correct items out. I am missing a pair of boots and will not send. I have gone back and forth and they are fraud and stole my money and will not give me the correct items i purchased. Very angry and a $#*!ty company! I am reporting them and disputing with my credit card company. Very unhappy with my experience and WILL NEVER BUY AGAIN!
Horrible company! I have contacted them several times regarding items I never received with no resolution. Do not order from this company! They don't deserve a 1. They deserve a 0!
From the business
All Free Shipping Cute Clothing at FairySeason. Up To 50% OFF!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members