FactoryOutletStore.com

I bought Clarity phones as a gift for my dad who is hard of hearing (model E814CC and 2 handsets, model E814HS) and he absolutely loves it!

By all means, please purchase this phone from Amazon or Clarity directly do not be tempted to go with FactoryOutletStore like I did. My dad decided he didn't need the two handsets, so I thought it'd be easy to return them. Wrong! I was given the run-around and was told I had to return the entire bundle of phones (even though the handsets were each in their own boxes). Seriously?

The customer service rep even told me that "if I returned only the handsets, I would have a tragic experience." Really? No logic whatsoever, and a frustrating customer service experience.

This is the first of many web sites I was able to determine, with detailed assurance, that I was ordering the correct battery for my Panasonic Lumix Digital Camera. The price was also pleasing after seeing some batteries that "might" work for $50+. Check out was responsive and quick, not a hassle. That's why I have time to write about my battery purchasing experience. I look forward to receiving my on-line shipping ship notification. Merrilee

We ordered a mattress in November. Since then, we heard from them one time and then nothing. They took our money right away. When I called, they would put you on hold then you would get disconnected. I emailed and was promised a mattress. It was put off several times claiming it was because of COVID.

So many other businesses produce products no matter what because they are honest and want to keep their business open. We contacted them two more times being promised our mattress. Then, it was put off until the middle of January (maybe). So, we canceled! We did get our money back. I cannot believe this is a legit business.

Please be aware this may happen to you. I'm shopping at a more reputable mattress company this time with good reviews.

In short: they are a sell first, then they try to procure your product from a source that will it sell it to them for less they you paid. I placed my order then starting 3 days later I received phone calls at 6am with BS excuses as to why it hadn't shipped. Finally a week after placing the order one of the 5 different folks I talked to there was honest enough to tell me they did not have the product. They resisted when I tried cancel but I told them if they charged the credit card I would report it as fraud. I found the product on Hodges Marine for $150 less and had it in two days. This store and it's so called customer service dept in Sri Lanka was one of the worst shopping experiences I've had in a few years, and that's pretty bad.

Beware, do not buy from these people. Purchased a 61LM Garmin. Worked for a few days then quit. I returned the unit having to pay the postage myself and requested a replacement. They gave me a refund of my purchase less 15% and less shipping and handling, never responded as to why I got a partial refund and not the replacement I requested.

CAUTION: This company is bogus! I purchased 2 back-up batteries from them for my cell phone, one of the battery couldn't charge at all and the other completely drains within a few hours. I contacted the company twice in July to return the merchandise and I have yet to receive a response from them. Do not patronize this company as their products and customer service is absolutely the worst..

Bought a North America GPS from them, it came and was defective, they will not return my shipping charges, even though it was defective. Most customer service people are very hard to understand with a very strong accent. I returned the GPS and it has been over 25 days and still have not received a refund and they keep jerking me around on it and can't tell me why I haven't gotten a refund. I have never received worst customer service in my life. I wouldn't take anything from these people if they gave it to me free! Worst shopping experience of my life getting ready to contact the New York Attorney General to have them look at the situation.

We ordered a mattress and we were told that it would be delivered within a week. We even confirmed this with a sales representative before purchasing it. We did not hear from them by the promised deliver date so we called them. When we finally connected to a person, it was someone who was not knowledgeable about the purchase and who gave us the run around. Two weeks after purchasing it, we were sent an email advising us the the mattress was at the factory and date of transfer of the mattress to the delivery station was 10-13 days later. At THAT POINT, we would then arrange for a delivery date. Bottom line is this: it has been a month from the time we purchased the mattress which was suppose to be delivered within a week. We still have not received it and it will be at least a month from the time we were suppose to get it. This is not a company you want to do business with.

Don't pay the $3.95 for Priority Processing. It's a SCAM. My item WAS NOT shipped the same day, and is now a day late. And UPS passed it off to the Post Office. Factoryoutletstore tried to claim that my item was shipped the same day but only a label was created that day. Then they tried and failed to blame it all in the carrier. Never Again!

The web site said it would be shipped from Los Angeles, California and I would have the product in 5 to 7 days. Here it is 5 weeks later and all and all I get is a tracking number that says it is in transit be patient. Low and behold it is in China not the USA. All it gives is a contact email to get help. The email comes back as no such address. Why someone does not want to help me is a mystery I'm fixing to notify my credit card company that this is a scam not to be trusted.

Their Web site advertises their filters as original Honeywell filters, but that is not what you get. I ordered my filters by Honeywell OEM part number, and when they arrived, they were not Honeywell filters, they were generic. Also, the filter size was not the size that I ordered. Their web site took me to a page that was not the correct size. Deceptive advertising. And to add insult to injury, they want me to pay to ship them back and charge me a 15% restocking fee because of their mistake. Don't deal with this company unless you want to get ripped off.

Its been awhile since I've purchased these products. ( Tooth paste & mouthwash) I used to smoke and I felt between the toothpaste & mouthwash it got rid of the smoke smell. I quit 8 years ago and I cant wait to use this without smelling like smoke.
Update: 10 - 8 - 15: I got my BreathRX mouthwash and toothpaste in the mail on the 7th.
It only took 5 days to get here. I brushed - tongue scrape - gargled w/ mouthwash. I am really happy with this product. Best clean feeling ever! I'm set for a few months but I will be ordering this again.