business logo of Fabletics

FableticsReviews 13,328

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey star
grey star
grey star
grey star
grey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Kevin R.
Unfollow Kevin R.
Share Review
Report Review

Fabletics
October 11, 2024

Everything I've ordered from Fabletics has been great. They are true to size and always comfortable.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
Follow Jeff J.
Unfollow Jeff J.
Share Review
Report Review

Disappointed
October 11, 2024

I had an order with the incorrect address. The order was returned to Fabletics. I called to correct the address and was told that order would be trashed, and unfortunately, half of the items ordered were no longer available. For a company proclaiming to care, why would you simply destroy an order rather than relabel it with the correct address and send it to the customer. Because of this, I no longer can support this company or it's values and waste.

Date of experience: October 1, 2024
North Carolina
2 reviews
0 helpful votes
Follow Melinda S.
Unfollow Melinda S.
Share Review
Report Review

Thorough and kind.
October 11, 2024

As stated above, you were all so thorough and kind!

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
Follow Terre R.
Unfollow Terre R.
Share Review
Report Review

Quality, fashionable gear. I have a lot of it. But the monthly requirement to shop or skip the month is just annoying.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
Follow Kelly C.
Unfollow Kelly C.
Share Review
Report Review

The VIP plan made me feel like I was spending money, so I could later just spend more money. I didn't always have time or the money to make a monthly purchase, and my life is way too crazy to remember to skip a month. My husband does like the items he's gotten from Fabletics, but I can never find something worth spending that much money.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
Follow Michelle G.
Unfollow Michelle G.
Share Review
Report Review

No more $19 scrub set
October 11, 2024

Bring back the $19 scrub set! Lol………….,,,,,,,……………

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
Follow Sara T.
Unfollow Sara T.
Share Review
Report Review

Amazing leggings
October 11, 2024

My experience was great. I got the discount that was listed. My leggings came in fast and the quality is great.

Date of experience: October 1, 2024
Wisconsin
1 review
0 helpful votes
Follow Sara L.
Unfollow Sara L.
Share Review
Report Review

Amazing!
October 11, 2024

I absolutely love Fabletics. It is my favorite place to shop even if I mostly shop online since I do not live close to a Fabletics store. Their customer service is so helpful and I love that they have an option to just chat. The clothes are fantastic and make you look so good.

Date of experience: October 1, 2024
Minnesota
1 review
0 helpful votes
Follow Lisa D.
Unfollow Lisa D.
Share Review
Report Review

Shorts/Leggings
October 11, 2024

I love the shorts and leggings but I wish you'd have more shorts in a bit longer length, like 7 or 8 inches. The 6-inch shorts are a bit short for some of us.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Tiffany K.
Unfollow Tiffany K.
Share Review
Report Review

Perfect fit lasting quality
October 11, 2024

I always have the best time shopping@ Fabletics online. The clothes are great quality. Long lasting materials. Or forever? I've never had a tare. My outfits always make me feel the most confident. I've been an XS with Fabletics and an XXL, both of which fitted me perfectly with the short option! #1 spot for workout clothes and scrubs.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Wendy Y.
Unfollow Wendy Y.
Share Review
Report Review

Neutral
October 11, 2024

The website does not work smoothly, especially on the phone. There is a huge lag and drag when you are making selections, whether it be for color or size, it gets frustrating. The actual product is great quality, but that is actually challenging because I don't need to replace anything for a while and if i forget to skip a month, that can get very expensive. In the end, Im not saving anything by being a member or VIP.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

Great Brand!
October 11, 2024
Updated review

The Fabletics experience is just fantastic. Great customer service all around and so easy to make returns or exchanges. The products are great - and at a fraction of the cost of other athletic/athleisure wear. Being a VIP member is easy and convenient, and unlocks a whole host of benefits. I love the designs, fit and quality. I always look forward to the new product drops - especially since my favorite items sell out so quickly!

Date of experience: October 1, 2024

Love the products!
July 11, 2024
Previous review

I love the Fabletics Men products - am branching out into the shirts a little more. The One Shorts are amazing all around! Just wish that you'd have more in stock. The limited stock goes so quickly, and then it's gone. But your One shorts are quickly outnumbering the high-end, expensive shorts in my drawer, and I usually get compliments on them! AND - your customer service is amazing. Making returns or exchanges is so easy!

Date of experience: July 1, 2024
Pennsylvania
1 review
0 helpful votes
Follow Megan D.
Unfollow Megan D.
Share Review
Report Review

Love Fabletics
October 11, 2024

Love my Fabletics but as a member I see items in the stores or advertised on social media that are not available. It's disappointing to not be able to get the items you want as a long term member but they seem to be available to new members. Also on the website, you should be able to search by features. For example, I would like to search form compression shorts with pockets.

Date of experience: October 1, 2024
Delaware
1 review
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Share Review
Report Review

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: October 1, 2024
Michigan
2 reviews
2 helpful votes
Follow Margarert B.
Unfollow Margarert B.
Share Review
Report Review

Love Fabletics
October 11, 2024

Experience was always positive. My two complaints are it takes too long to get my order and the return process is not user friendly.

Date of experience: October 1, 2024
Kentucky
1 review
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Share Review
Report Review

Confusing memberships/sales
October 11, 2024

I like the clothing, but I think it's overpriced, primarily because of the "deals" you get by being a VIP member. It's way too complicated and too cumbersome. Makes me avoid shopping there again.

Date of experience: October 1, 2024
Maine
1 review
0 helpful votes
Follow Hilary P.
Unfollow Hilary P.
Share Review
Report Review

False advertising, sneaky
October 11, 2024

The old bait and switch...got me with the 2/$24 pant deal which didn't clearly and boldly call out that the price was for members that paid a $60 monthly subscription fee. So really the pant deal is 2/$84. I would have never bought them if I realized I would need to maintain a subscription/monthly membership fee. Didn't even realize until I saw the $60 charge on my card. So even when checking out, I'm sure the membership I 'signed up for' was hidden and shady in the process. Never coming back.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
Follow Barry J.
Unfollow Barry J.
Share Review
Report Review

Not so good
October 11, 2024

Products are over priced and monthly opt out is a PIA. As well a big PIA to get off the monthly churn!

Date of experience: October 1, 2024
Kansas
1 review
0 helpful votes
Follow Fiona B.
Unfollow Fiona B.
Share Review
Report Review

Consistent, affordable styles
October 11, 2024

The team at the store is always super helpful and friendly, styles get refreshed monthly and there is always a good assortment and selection.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
Follow Logan P.
Unfollow Logan P.
Share Review
Report Review

Good product
October 11, 2024

Good product wish they would offer it in more sizes or have more stock. I am generally a big guy so finding good quality, but low price shirts and fitness wear is hard for me. I try to stay up to date on the latest drops but when I try to find my size it is almost usually gone.

Date of experience: October 1, 2024