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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4 stars from 4,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 5th among Subscription Shopping sites.
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When I received my FabFitFun box I wasn't fully satisfied with a product. I contacted customer service and they sent me a replacement of my choice and even let me keep my original product!
I love FabFitFun! I have found products I never New about and fell in love with. Products I can't live with out now. It's so exciting getting your box and opening to see what great things and products your getting.
Hi Jennifer! Thank you so much for taking the time to review! We are happy to hear you are enjoying all the box items! Xo
I am never disappointed by the products put in this box. I love every single thing ive received thus far. Thank you thank you!
Hi Kalea! Thank you so much for taking the time to review! We are happy to hear you are loving all the products! Xo
This was not worth the money. Cheap products made in China are not worth the money. I was really disappointed.
Hi PC, we are sorry to hear you did not enjoy the products featured in our Seasonal box! We recommend taking the end-of-season survey to help our team better curate future boxes! We hope we have the opportunity to surpass your expectations in the future! Xo
The boxes are amazing and full of really good deals, a lot are name brand which is amazing. You're also able to add extras to your box every month, it costs a little more but it is worth it. 10/10 recommend to everyone who asks about it.
Hi Abigale! Thank you for taking the time to review! We are happy to hear you are loving your subscription! Xo
I have been subscribe to FabFitFun for a year already and I love it so much! Box are affordable and ALL products are full size. I sometime wish it was a monthly subscription because I just can't wait til I get the next season box
Hi Anna! Thank you so much for taking the time to review! We are so happy to hear you are enjoying all the products in your subscription! We can't wait for you to see what we have in store for future seasons! Xo
Fabfitfun is amazing! Their boxes come with a very high value for a very affordable price. So many amazing luxe brands that are included and a variety of lifestyle, beauty, skincare, and haircare products. I love that each box is curated based of the season of the year and being able to pick at least 3 items is a major bonus! I love my fabfitfun. The company alone is amazingly responsive and beautiful at providing great customer support!
Hi Jessica! Thank you so much for taking the time to review! We are so happy to hear you are loving your subscription! Thanks for being a loyal member! Xo
This box has been one of my favorite this far, I've been with FabFitFun over 2 years now. Some boxes didn't suit my needs/wants but overall very happy.
Hi Amber! Thank you for taking the time to review! We love to hear that you are enjoying your subscription, thank you for being such a loyal member! Xo
I received my Spring 2019 box and was thrilled to see glasses as the summer is well on its way! Unfortunately my pairs arms were not level and my glasses were at a permibant tilt. I contacted customer support and with in 24 hours they had issued me a replacement pair for my defective ones!
Hi Jill! Thank you so much for taking the time to review! We are so happy we were able to assist you! Enjoy your glasses!
I purchased an add on to my box. It definitely wasn't the product for me. I sent an email asking if anyone else complained about the scent. They responded very fast it was a Sunday. They resolved the issue by giving me a nice credit. Thank you Fab Fit and fun for keeping it Fab.
Hi Nicole! Thank you so much for taking the time to review! We are so happy to hear you have been fully assisted! Please let us know if there is anything else we can do to assist you! Xo
ABSOLUTELY WONDERFUL. I was beyond excited to receive this and the fact you can customize now makes it THE BOMB. I was not disappointed by anything in this box. I think I need it 4 times a year now. I have so many fancy and nice products that are so expensive and I'd never splurge for but I got ALL OF IT FOR 40$ beyond happy. Truly amazing
Thank you for taking the time to review, Logan! We love to hear that you are enjoying all the products in our boxes! We can't wait for you to see what we have in store for future seasons! Xo
Fab Fit Fun is an amazing seasonal subscription Box. The best part about it is that it all relates to the season. You get to customize what you get in your box and you can add on things for half the price.
Hi Courtney! Thank you for taking the time to review! We are glad to hear you are enjoying your subscription! Xo
I have received the boxes several times! I am never disappointed! Everything is awesome! The Leave in Conditioner and Body Scrub is amazing! Thank you so much!
Hi Rachel! Thank you for taking the time to review! We are so happy to hear you are loving the products in the Spring box, we can't wait for you to see what we have in store for the Summer box! Xo
I received my spring box around three weeks after ordering, which is pretty good in my opinion. I got exactly what I asked for in my box, and I am so happy with everything. I thought it was too good to be true to get over $200 worth of products for only $50, but it's true! Thank you, FabFitFun! I will be ordering again.
Hi Jordan! Thank you so much for taking the time to review! Thank you for being a member with us, we are so happy you are loving all the products! Xo
I loved my first Editor's Box. Every item! (Which I cant expect to LOVE every item every box, obviously.) My second box was this Spring Box. I loved many of the items. Certainly enough to make it worth it. I did not love the backpack. Looked very cute in photos but, in person, was so flimsy it kind of reminded me of some dollar store items I've seen. Sorry. It is not really usable to me. The straps are pretty useless. But, like I said, the other items more than made up for it. The one thing I didn't understand is why I received a necklace when necklaces are the only "hate it" on my profile. I would understand if they said, "We don't do profiles," but, if they do them, what's the point if they don't use them? I would have LOVED the water bottle or the translucent powder. I'm going to see how the next couple of boxes go since I'm currently subscribed to a few while I'm deciding which to stick with. I'd love if there was at least one glamour/makeup product in every box. All in all, for most people, I do think this box is one of the best. Love it so far. I'm just a very honest reviewer.
Hi Sandee! Thank you for taking the time to review! We are happy to hear you are loving the products in the boxes! We suggest taking the end-of-season survey to help our team better curate boxes for future seasons! Thank you for being a member and we can't wait for you to see what we have in store for future seasons! Xo
Don't, you'll regret joining coz you cant return items once you ordered. That alone should give you an idea.
Hi Lia! Thank you for taking the time to review. We are sorry to hear about your disappointment with your subscription. Our team does their best each season to curate a box that introduces our members to new and exciting products. We always strive to provide the highest quality items and we aim to feature the most cruelty-free and organic products. Also, please note that the personal survey you fill out is not meant as a customization tool, rather a way for us to see the beauty trends and habits of our members, we apologize for any confusion regarding our personal survey! We hope we have the opportunity to surpass your expectations in the future! Xo
I just got my FFF spring box and liked everything but the hideous Quay sunglasses. I chose the glasses because it said flattering for every face shape. Hmm, maybe if you have an unusually large face. The frames are huge and look ridiculous on me. These will certainly go into the drawer never to be seen again. I like all the other products but I think this will be my last FFF box.
Hi Crystal! Thank you for taking the time to review! We are sorry to hear about your disappointment with the Quay sunnies. Our team does their best each season to introduce our members to new and exciting products and we apologize if we've missed the mark! We hope we have the chance to surpass your expectations in the future! Xo
Make sure you all check your billing. I was billed 89.96 for this last box I received. I called and asked why. They said for the product I had in my cart. I have never added anything to my cart. I have only been on the website once or twice. I explained in an email that I never added anything to my cart. I dont know who did but I should not be charged for the product. They replied saying there are no refunds for the product that I had in my cart. This if there is product in the cart and its not deleted when the boxes go out then they will send it to me. I again explained I did not order anything extra. That I did not put anything in my cart. I dont know how these were added to my cart. I did not give anyone permission to add anything to my cart. They will not reply to my email. So I guess I am just out the $40.00. But I dont give up easy. I am sooo dissapointed in this company. I will plaster this all over social media. The one time I did email them was when the face cream from Morada or something like that made my face swell up and I had to go to emergency, they said they were sorry and gave me $15.00 to my account that never was applied to my account, I never saw it... So be careful with this buisness. They are pretty sneaking in what they do and are so disshonest
I've been a FabFitFun member for about 3 years now. I have never been disappointed in a box yet! I've had tons of other subscriptions with other companies but they don't even come close to what FFF has to offer. Full-sized and earth friendly products... what more could you ask for? I'll forever be a member and keep bragging to my friends of all the goodness I receive 4 times I year
Hi Kelsey! Thank you so much for taking the time to review! We are glad you are loving the products we feature! We can't wait for you to see what we have in store for future seasons! Xo
Thank u FABFITFUN U Went Above and beyond. After restarting my Subscription and receiving my box I wasn't happy. You guys showed me amazing customer service And Im a very happy subscriber now
Hi Amy! Thank you so much for taking the time to review! We are so happy to hear you were fully assisted. We hope you are loving your Spring goodies! Xo
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Het! Thank you so much for taking the time to review! We are happy to hear that Customer Service was able to fully assist you! We hope you are loving all your Spring products! Xo