FabFitFunReviews 4,287

I had two orders come in. One was pretty late but that was because of fed ex not fabfitfun. An item in each was broken. I think this might have happened during shipping. One was out of stock because the package was so late. The fabfitfun rep gave me a full refund. And quickly replaced the other item

They answered all my questions and helped me with my ordering.

Best customer service experience with a lovely and sweet agent who was understanding and helpful immediately and resolved my issue immediately! Thank you!

Very kind customer service and great people who are working hard during the corona virus!

She was very efficient! I don't think it's necessary that you demand that my review contain a minimum of 50 characters.

I loved the opportunity to talk to the agent and how they took charge of the matter right away and took care of it!

I needed to cancel my order due to losing my job. Excellent service Was provided and I could tell he really cared about my situation and in a timely manner. For that I will most certainly remain a dedicated subscriber. Thank you again for your help!

I haven't received my box do issues with my address and he was quickly to resolve it. My box is lost in the USPS and they said that they will be sending it back to the sender. Travis was quick to do a replacement box, which resolve my issue fast. Now I just need to wait to receive it. Thanks Travis! Kudos to you!

I love FabFitFun! They have a unique subscription box service that is tailored to their customers preference. I was so happy with my starter box that I will be purchasing the Spring box! It's like getting a special gift on Christmas or Birthday. I love the excitement I feel when opening the box and seeing the fun products picked for me.

She was extremely helpful and solved my login issues immediately and she also found the shipment date while I was logging in and she did it all with an invoice and confirmation of my email address. She was very polite and she wished me well and to have wonderful Sunday and said stay safe. Just WONDERFUL customer service!

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FabFitFun is a great company. They deliver great products and their customer service is top notch! They are there to help quickly with any questions you may have!

Great experience, she was very friendly an d im vwry pleased to subscribe starter box. Thank you for your time and your attitude of every subscriber

I had a very pleasant experience with costumer service. Box appeared to be shipping to wrong address and they were able to fix the mixup.

My post office has lost my fff starter box which i wanted so much. When I wrote to assistant she solve my problem and gave me replacement items

He took the time to monitor my account and did exactly what was requested. In fact he went above & beyond my expectations of a Customer Support Staff. Thank you Rico for easing my mind during these times of mass confusion & chaos.

Muy buena y completa hoy me retiro pero les aseguro que volveré tan pronto todo se normalice en mi vida. Gracias

I recently had questions about my fabfitfun account and used their online chat! I was so pleased! I had an amazing young lady help me at 12:15am! She was working to help all of us during a time when so many Americans cannot work. She is choosing to help people and to me that deserves some praise! She was kind, patient and efficient! Thank you Nimfa, your a special person!

Buying for a B-day gift and was very satisfied with the company's help in doing this!