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Eyeglasses.com

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MegGauger G.
1 review
0 helpful votes
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Easy to navigate site and found what I was looking for at a good price. Order filled easily and sent quickly. Packaging superb. Very satisfied with Eyeglasses.com.--from viewing and navigating site, quantity and variety of items available, quality of eyeglass frames, placing order, security of personal info, shipping and packaging. It was a very smooth transaction. I will definitely use Eyeglasses.com for future purchase of frames and I recommend Eyeglasses. Com. For anyone to compare prices on frames.

Date of experience: April 7, 2018
Wyoming
1 review
0 helpful votes
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Great job!
September 9, 2023

Received my glasses, new lenses in my own frames, they are perfect! Thank you, will order again.

Date of experience: September 9, 2023
Jennifer G.
1 review
0 helpful votes
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I am happy with your selection and try on at home policy. However I did not receive the $10 off that your website offered during my shopping experience. And there was not a discount code option during checkout.

Date of experience: July 30, 2018
Melissa A.
1 review
0 helpful votes
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This has been my first time ordering prescription eyeglasses online and I have to say that it was ok. I appreciate the timely refunds for the glasses I sent back. I also like the large selection of frames.

Date of experience: April 26, 2018
Marjorie H.
1 review
0 helpful votes
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Only online shop that has been able to accommodate my prescription with such a great selection. Communication was good and I am extremely pleased with my glasses. I will absolutely be a repeat customer.

Date of experience: August 3, 2018
Roxana C.
1 review
0 helpful votes
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Not sure how my gift cert is being delivered...
September 8, 2017

Not sure how my gift cert is being delivered... i would like it electronically

Per above, I have received the GC via email and that was nice. But I don't recall if there is an expiration date. Would be nice to have a summary of my purchase in the email. Thanks!

Date of experience: September 8, 2017
Pamela C.
1 review
0 helpful votes
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More views of the glasses when searching
August 23, 2017

More views of the glasses when searching-- front as well as side-angles-- would help a lot, as would photos of all the color choices for each "model". The measurement system is very good. Ordered a pair of sunglasses; happy w/ price, if they work out, I'll be ordering more! Thank you.

Date of experience: August 23, 2017
tom m.
1 review
0 helpful votes
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I've ordered twice before, frames and lenses
October 25, 2016

I've ordered twice before, frames and lenses. This third time was to put lenses only in my old frames. I have no complaints and think you do a great job! I'll continue using you in the future.
THANKS!

Date of experience: October 25, 2016
Jessica S.
1 review
0 helpful votes
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I actually returned the frames today
November 21, 2016

I actually returned the frames today. I had originally ordered 3 different styles from your website however 2 were discontinued by the manufacturer. The third didn't fit my face as I would have liked.

Date of experience: November 21, 2016
Andrew G.
18 reviews
0 helpful votes
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Great search engine, all the right frame stats, appreciated the "virtual try on" feature, and lens info was SUPER helpful. Shipping time was good and product is better than expected. Great job, thank you!

Date of experience: January 24, 2015
NM P.
1 review
0 helpful votes
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First time online purchase
May 10, 2020

First time online purchase. Everything arrived as expected. I have had difficulty finding the right frame size in stores, so I'm glad they had my size. Good price. I'm happy with the experience but hopefully I measured my pupil distance right. Hopefully the fit is adjusted right. Hopefully I made the right lens coating choice. Could use some more advice on those things things. My next purchase will probably be on eyeglasses.com.

Date of experience: May 10, 2020
Julianna G.
1 review
0 helpful votes
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First time shopper buying prescription glassses. Received as ordered. The glasses look and feel fine, will take a bit for eyes to adjust to new prescription. Saved money, but prefer traditional optician. Overall satisfied with experience

Date of experience: July 31, 2020
Frederick R.
1 review
0 helpful votes
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Like selection and price fair
February 18, 2019

Like selection and price fair. However would be good to communicate more with your customer. I placed my order and it took over a week before the order was filled and I was notified that it was shipping. For that 10 days I was left wondering what was going on. Would be good to keep the customer informed. With online shopping so routine now, people are used to immediate order confirmation and shipping within a day or two.
Thanks.
Fred

Date of experience: February 18, 2019
Natalie C.
14 reviews
0 helpful votes
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Response to my inquiry re
August 23, 2018

Response to my inquiry re. Availability was prompt and much appreciated.
Handling before shipping was 6 days and Landmark Global didn't update tracking info for 12 days which caused some concerns. Delivery took longer than expected.
Communication with Customer Support was easy via email but it could be faster if the free Contact phone number could work from Canada too.
The Lightec frame I've received was as advertised and worth waiting.
Thank you very much.

Date of experience: August 23, 2018
CAF B.
1 review
0 helpful votes
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Site easy to use
March 31, 2016

Site easy to use. Price was very competitive. Rating will remain five stars if product delivered in reasonable amount of time. I also hope the manufacturer's case is included.
Received product. Very satisfied with one suggestion, please do not stamp an otherwise good looking case on outside with your company name. It cheapens look.

Date of experience: March 31, 2016
Greg Z.
2 reviews
0 helpful votes
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I was originally bummed out because the first pair of lenses didn't pass QC and that delayed shipment. I have a very strong prescription so it takes longer for my glasses to be made. But now that they're here, I really like them.

Date of experience: January 20, 2016
Peter W.
2 reviews
0 helpful votes
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The glasses Received met my expectations, and were far superior to another pair of "office" glasses I had ordered from another mail order source. I can now use my desktop computer without awkward posture or neck strain, read music from a music stand at a comfortable distance, and read books and magazines in a normal manner.

Date of experience: December 3, 2019
Chuck D.
1 review
0 helpful votes
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Glasses (as with previous order) were very small (I'm a big guy -6'4"), but do seem ok functionally. From now on I'll have to go to a physical place for glasses. It would've been helpful if another scale reference was included when choosing (inches -U.S. Measurement) to aide customers. Very challenging to measure in millimeters -especially with this Modo product.

Date of experience: September 26, 2017
Paul B.
1 review
0 helpful votes
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I thought the product was very good, but the price was pretty steep. I bought the same item a few years ago and only paid $100 (lost those). This time I paid $139... that's a huge jump for something not imported.

I still don't have any idea when I can expect delivery on my Order No. R-1296. It's been 6 weeks and no update from you. I know Anglo-American lately is undependable and very slow. However, you took my $200 in early August... I think that buys me an update or three with respect to order status.

Date of experience: September 15, 2015
Fred P.
1 review
0 helpful votes
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First time online eyewear purchase, but anxious to receive new frames, confident because of the eyeglasses.com full refund policy if I decide to return the stock frames. I ordered two frames to try different colors, styles, sizes...

Polo temple on one frame was obviously defective and should never have been sent to me. But because of the defect, eyeglasses.com paid return shipping.

I returned both frames but ordered three more to try and look forward to receiving them.

Date of experience: January 14, 2020

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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