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EyeconicReviews 1,157

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 34 days

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Florida
1 review
0 helpful votes
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My glasses
December 2, 2022

It was Super simple to order and I love my glasses very much.

Date of experience: December 2, 2022
Texas
1 review
0 helpful votes
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Satisfied with my orders
November 20, 2022

Easy to order
Fast shipping
Easy to connect with vision insurance

Date of experience: November 20, 2022
Illinois
1 review
0 helpful votes
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Easy peasy
November 2, 2022

Easy and quick! Will definitely be back and have already recommended!

Date of experience: November 2, 2022
Massachusetts
1 review
0 helpful votes
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Good service
October 9, 2022

User experience/interface is good. Easy to use and quick efficient processing service

Date of experience: October 9, 2022
District of Columbia
1 review
0 helpful votes
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Garret
September 9, 2022

Had to exchange my son's glasses being too tight. So far so good.

Date of experience: September 9, 2022
Alabama
1 review
0 helpful votes
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Yes!
July 13, 2022

Never knew this place existed! I have had VSP for several years always paid a lot for glasses and contacts. So glad my wife found you!

Date of experience: July 13, 2022
Colorado
1 review
0 helpful votes
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Great deal
July 8, 2022

Easy and saved about $450 they have all the popular brands of frames

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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Amazing experience
June 11, 2022

Easy navigation and easy to choose. Very good service

Date of experience: June 11, 2022
North Carolina
1 review
0 helpful votes
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Great!
May 17, 2022

Excellent, easy to use! This has been a really great contact lens purchasing experience

Date of experience: May 17, 2022
Michigan
1 review
0 helpful votes
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The process was simple and they have an easy to use website. Was able to simply upload my prescription and they did the leg work in reaching out to my optician. Was kept updated with regular email updates. Great experience overall!

Date of experience: May 13, 2022