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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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The eyeconic site was easy to navigate, choose glasses, and apply insurance. The product was more than I expected! Love it
Your site was very user friendly. Made it easy to order my contacts
Little selection in the size of glasses I wear. On line tools do not work.
I like the virtual try-on feature a lot. It's helpful. The styles are a little on the corporate/bland side. I would love if you offered more fun colorful options. The quality seems very good though. The ones I previously bought were too large so I made sure I went a bit smaller.
Eyeconic was very streamline and efficient when using my vsp insurance to purchase my contact lenses!
Rx with sphere and details are already enough, requiring same brand and color are not reasonable.
It was your customer assistance over the phone that put this experience over the top! I really appreciated the person that helped me.
Easy to navigate and order with step by step process and status updates
Easy virtual try on and use of insurance to buy glasses! I also was very happy with the price of the prescription sunglasses.
Awesome and easy
Will purchase all my glasses online.
I love my glasses no issesu6 and got at a great price.
The best. Is o did this shopping at home. Easy to follow instructions.
I recommend
Quick and easy process! There were so many trendy brands on the website to choose from! Went with some Saint Laurent frames and I am super happy!
Everything is going well so far. Good quick service. Contact with representative is good.
STAY AWAY. Ordered Salvatore Ferragamo glasses, got them within a week. Great. They were fake, cheap, ugly, the funny part is that I already own a pair of the same glasses in a different color and they tried to tell me they only sell real name brand glasses. No apology even though the pics on their site are completely different than what they sent me. Have yet to receive a return label when i shouldn't even have to reach out and send pictures to get that. I hate fraudulent companies. Wont order from here again.
It was easier than I thought to use virtual to try on glasses.
Quick and seamless using insurance, finding the right products, adding a prescription, and checking out. Had no issues.
Easy to order but the price was higher than my prior vision provider
Very easy to order glasses and came as promised, I wish I hadn't ordered plastic frames but will definitely order again from them.
Great experience every time! No issues and quick turnaround
Everything has been easy and there is a nice selection.
Very fast service and amazing quality. Seamless service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members