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EyeconicReviews 1,157

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
18
This company responds to reviews on average within 34 days

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37,571 reviews

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Washington
1 review
0 helpful votes
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I hope they do it right
November 2, 2024

I hope they do it right and same quality as the store. Hope same as teh store

Date of experience: November 2, 2024
Tennessee
1 review
0 helpful votes
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They meet and exceed expectations on selection, ease to use insurance benefits, and shipping.

Date of experience: October 30, 2024
California
2 reviews
0 helpful votes
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Easy peasy
October 29, 2024

Simple. Happy customer as long as you know what you want. Saves money for sure.

Date of experience: October 29, 2024
Ohio
1 review
0 helpful votes
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Good Experience
October 28, 2024

Site is easy to use and re-ordering was simple. Experience was as expected.

Date of experience: October 28, 2024
Illinois
1 review
0 helpful votes
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This is my third time placing my order. I uploaded my prescription and also supplied my doctor's information, but my order keeps getting cancelled, and I am advised that they have issued a verification of my prescription. The only reason I am continuing to order is because I couldn't find another company that will accept my insurance.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2024
Idaho
1 review
0 helpful votes
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Love this website
October 27, 2024

They've always been super helpful and nice. Easy to use website.

Date of experience: October 27, 2024
Texas
1 review
0 helpful votes
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Quick and Easy
October 27, 2024

Website is easy to navigate and filter desired results. Shipping was fast and arrived in perfect condition. I would recommend eyeconic for glasses.

Date of experience: October 27, 2024
Georgia
1 review
0 helpful votes
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Thanks
October 27, 2024

Thanks so much! I hope she likes them or I will have to return them

Date of experience: October 27, 2024
New Jersey
1 review
0 helpful votes
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Not bad
October 26, 2024

Prices are compared to other online platforms for eye glasses.

Date of experience: October 26, 2024
Washington
1 review
0 helpful votes
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Easiest place to order glasses and contacts
October 24, 2024
Updated review

I have ordered glasses and contacts several times at eyeconic and it's super easy. Good selection and decent prices with insurance.

Date of experience: October 24, 2024

Easy ordering proces
October 2, 2024
Previous review

Easy ordering, great selection. I have ordered from Eyeconic before and never had any issues.

Date of experience: October 2, 2024
Canada
1 review
0 helpful votes
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HSA-approval
October 24, 2024

They take my company HSA card, something that seems to be more and more rare as the insurance market is more-and-more un-privatized.

Date of experience: October 24, 2024
Alabama
1 review
0 helpful votes
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Glasses purchase
October 24, 2024

It was a very easy purchase, choices of frames are great, and prices were terrific! All in all, a 5 star experience.

Date of experience: October 24, 2024
Michigan
1 review
0 helpful votes
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Easy quick and easy
October 21, 2024

It's always an easy and quick transaction and fast shipping. I love this site!

Date of experience: October 21, 2024
Colorado
1 review
0 helpful votes
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Great
October 20, 2024

Awesome service. Everything was very easy to figure out and ordering was simple

Date of experience: October 20, 2024
Texas
1 review
0 helpful votes
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Contact review
October 18, 2024

Great! Easy process.
I simply entered my prescription and picked the brand of contacts I wanted!

Date of experience: October 18, 2024
Texas
1 review
0 helpful votes
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Good
October 18, 2024

Satisfied with the shopping experience and the options available

Date of experience: October 18, 2024
Washington
1 review
0 helpful votes
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Great service and frame options!
October 17, 2024

Quick and easy experience. Multiple options that allowed me to be satisfied with my purchase.

Date of experience: October 17, 2024
Ohio
1 review
0 helpful votes
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Love it
October 17, 2024

Love it.! This has to be the easiest eyeglass experience ever. Glasses are perfect.

Date of experience: October 17, 2024
California
1 review
0 helpful votes
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Wish it were even cheaper
October 17, 2024

Good experience all around. Still wish it was cheaper but good enough

Date of experience: October 17, 2024
New Jersey
1 review
0 helpful votes
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Easy and fast!
October 17, 2024

It was so easy to order my contacts without needing to coordinate with my eye doctor. I appreciated how quickly the contacts came.

Date of experience: October 17, 2024