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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Some items are cheaper without insurance on other websites.
A few years back, price matching was allowed, and I'm still disappointed that it's not an option anymore.
Good communication with emails & quick response to cancelling an order that was made in error. THANK YOU
Eyeconic makes it so easy to use our insurance benefits. Everything links to our account, and we simply upload our prescription for verification. Fast, easy, and efficient. This makes us repeat customers!
Eyeconic online is simple. Customer Service if needed is excellent. Wish I would have received a Promo Code.
You don't cancel and make me do the work. This is why I typically enjoy ordering through 800-contacts. They see the mistake, if there is one, verify for me, then call and tell me about the change, WITHOUT DELAY of my order! At the end of the day, it is what the RX order states and Dr. verification, not me. Having me go through the process all over just so you have a smoother and clean process is not my problem. You chose the logistics. You have only delayed my need. Way to go for the consumer!
This is my 3rd time ordering from eyeconic, and has been quality products that I'm getting. Except only took longer this time.
Great experience. The website makes it easy to search for and order glasses. It linked my insurance info automatically. Fast delivery. Great glasses, with my accurate prescription.
Website is easy to navigate, and the selection of frames is more than enough to find something appealing
I just want to call my doctor and have have them order for me like it used to be
The Virtual Try On was a great feature to help decide the right sunglasses that suit my face.
Very easy process. Very quick. Very transparent. I would recommend.
Contacts less expensive on other websites but took insurance
Great products, easy to use online. WIll recommend to friends and family.
I have bought several pair and they are high quality and very efficient.
Links to your benefits and all applied during check out so you know the exact costs
Customer service was excellent. However my glasses came with no nose pad and I accidentally broke them trying to put one on
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members