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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love the frame options and the variety of colored lenses are so fun!
Best glasses, best website, I just keep coming back.
I've been buying from eyebuydirect for several years and love every pair of glasses I've purchased! The rewards are great and the product quality and simplicity of ordering is even better!
Received pair last order and was very pleased! Will order again
Always convenient, cost efficient and product as described
I have one pair that i adore and wear everyday. Ive bought others that I didnt like and they have a great return policy.
My first pair didnt fit so I was able to return and replace with a pair that fit in a timely fashion. Thanks!
I love working with this company best service good deals w them
They stand by what they say.
Returned 4 out of 4 glasses without any problems or hassle.
We were able to buy frames that have stood up to a teenage boy's daily life. On Title 19 and the glasses from the eye doctor kept falling apart and were rather costly in comparison to EyeBuyDirect! Great value, great styles, and durable!
I always buy my glasses from eye buy direct. Affordable easy and good quality.
I received a beautiful and perfect pair of prescription sunglasses from EyeBuyDirect yesterday. I immediately came back to the site to order 2 pairs of prescription lenses.
I want a pair of glasses for $30 to $50. I don't like the chat nonsense because it doesn't work and leaves you hanging. So I had to eventually call to find out you don't sell just the lenses. Then I get hit up with this stupid questionnaire that asks for experience dates and whether you are an existing customer. It should know these things.
All of my eyeglasses have been wonderful. I also like the "try on" feature.
Not only was there no communication for about a week after ordering during ordering certain coatings and options were shown as "Not available for your prescription". No reason was given nor were changes offered.
I've been wearing Eyebuydirect's glasses for a good number of years. I love them. The customer service is also lovely.
Easy to shop for new glasses. Price and quality are stand outs!
I use eye buy direct because they are fast and inexpensive. This is my third purchase from them and i have not had any reason to complain.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members