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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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Ohio
1 review
0 helpful votes
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Prices miselading
March 3, 2025

Prices should say that they start at $6 for example. How I went from paying what is advertised as $6 to include prescription frame turned into $34 glasses after choosing the most basic option.

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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Easy to order, no complaints 👍
March 2, 2025

Easy to use order methods, received exactly what I ordered, really loving the Olsen frames

Date of experience: January 20, 2025
North Carolina
1 review
0 helpful votes
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Great quality and value
March 2, 2025

I've gotten quite a few glasses from eyebuy direct, which tend to be fairly durable. The broad selection of styles makes this one of the top places I visit when looking for a new pair. I usually end up with a few.

Date of experience: February 20, 2025
Guatemala
1 review
0 helpful votes
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Excellent
March 2, 2025

Everything has been wonderful, I don´t have any recommendations

Date of experience: February 20, 2025
Georgia
1 review
0 helpful votes
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So far, I've gotten 6 pairs of glasses from EyeBuyDirect and currently have 2 more on the way, and I'm still like blown away every time I get a new pair. I was hesitant at first about ordering prescription glasses online but EyeBuyDirect has completely changed that for me. I used to spend hundreds of dollars on one pair of glasses and now that I've been going through EyeBuyDirect, the concept of spending even half that on glasses is ridiculous. EyeBuyDirect is THE BEST! They get my prescription perfect every time, the quality of the lenses and frames amazing especially for the price, and they always ship so fast! I've gotten all of my glasses within a 6 days of ordering them.

Date of experience: February 20, 2025
Arizona
1 review
0 helpful votes
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Always on time
March 2, 2025

Love the selections, customer service, and prompt delivery.

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Easy to order new glasses
March 2, 2025

I have been ordering my glasses via Eyebuy direct and every time its been super sleek and easy to find a pair that I like and apply my prescription and order my glasses.

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Amazing service
March 2, 2025

It's so easy to order online with EyeBuyDirect, great choices of frames and the best part is the affordable prices.

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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Good fashionable glasses they have affordable options and versatile looks

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Can't see a thing
March 2, 2025

I sent over my exact prescription from my dr and bought 2 pair can't see out of either pair. Horrible

Date of experience: March 14, 2025
Pennsylvania
1 review
0 helpful votes
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Quality and low cost
March 2, 2025

So glad this site exists. Our insurance doesn't cover eyeglasses and stores are so expensive. You can easily spend $300 on one pair.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Excellent Products!
March 2, 2025

I love these products! Price is fabulous. I am ordering kids glasses so I need them fast and cheap!

Date of experience: February 20, 2025
Texas
1 review
0 helpful votes
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Very good
March 2, 2025

Was better regarding the tint options, makes no sense to pay +50 for just a tint in my single vision lens

Date of experience: February 20, 2025
Alabama
1 review
0 helpful votes
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Always liked the glasses I got
March 2, 2025

It's been a while since I've ordered but the process was very helpful

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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Delays and more delays
March 2, 2025

It took three weeks to receive them despite reassurances that they would be quickly delivered. I tracked it and it said "weather delays" even though my neighbor received hers eyeglasses in 3 days. I kept getting "how do you like your glasses" emails Even though I hadn't received them yet.

Date of experience: February 20, 2025
Illinois
1 review
0 helpful votes
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Prices are great!
March 2, 2025

I can get 3 pairs for the price at LensCrafters. Took a little trial and error for sizing.

Date of experience: February 20, 2025
New Jersey
1 review
0 helpful votes
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A
March 2, 2025

Aaaaaaaaaaaaaaaa aasgsdfgsdfgasdfsdaf 1 2 334 **************

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
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I tried prescriptions and purchases from local stores for reading glasses. EyeBuyDirect is not just convenient and less expensive, it's quality and precision is really good.

Date of experience: February 19, 2025
Illinois
1 review
0 helpful votes
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Durability?
March 2, 2025

Had to get replacement and now they are cracking again. Like them but...

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Love this place.
March 1, 2025

Glasses are always affordable and they deliver quick that's what I like about this place

Date of experience: February 19, 2025