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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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My glasses are always great! I love them and they are fun and stylish! I am picky about my glasses & they manage to have a pair that I love! Birminghams are my favorite!
It's easy to order and use your prescription. Just need patience.
Easy to navigate, find what you need and to apply your prescription
Great company with great products. Have bought glasses for my husband, my daughter and myself for years.
I have loved every pair of glasses I have received from EBD. They are all stylish and my prescription is always perfect.
They are always good a good price & sturdy glasses. I will definitely keep buying from here
As customers, we pay right away, yet we often have to wait several weeks to receive our glasses. It would be great if the service could match the speed of our payments.
Love the glasses but the ordering is deceptive - fees tacked on automatically
I work with stone. I am on my 10th pair of the same glasses. Nothing can prevent the destruction my glasses go thru. You have saved me at least a grand already.
I paid top dollar for all the add-ons. Frame was advertised as large, but was small and tight
Great experience, will use again when I need to the next time
Most glasses I have bought from here have been the cheap ones, usually the 2 day shipping. But after a while of use the frames bend easily and the lenses usually fall out.
Good products. Good prices. Easy checkout. Compared two other online services, this is much better. They are good too about fixing order issues. Definately recommend to others.
Love how easy I can order glasses without the hassle of going to the eye dr
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members