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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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Utah
1 review
0 helpful votes
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Easy ordering
March 6, 2025

It's easy to select and order glasses. They arrived quickly and are of good quality.

Date of experience: March 21, 2025
Ohio
1 review
0 helpful votes
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Great As Usual!
March 6, 2025

Easy transaction with a multitude of glasses and colors, and at a great price. Plenty of compliments Thanks again!

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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Great!
March 6, 2025

I am a repeat customer - many times over and have always been completely satisfied with my purchases. The one that I didn't like was replaced.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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1 pair was smaller than described
March 6, 2025

Ordered 2 pairs same size but 1 was smaller and didn't feel right.

Date of experience: March 13, 2024
Texas
1 review
0 helpful votes
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Excellent
March 6, 2025

Smooth process, affordability as well as timely arrival of order

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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Fast delivery and great durable frames at a fraction of the cost of opticians!

Date of experience: August 16, 2024
California
1 review
0 helpful votes
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Awesome glasses
March 6, 2025

Very easy to order from. Great eyeglasses at very good prices. This is my fourth pair and loved every one. There's no reason to pay exuberant
Prices for progressive glasses. My last pair was $50 and my favorite pair yet. Instead of paying $400. I love Eyebuydirect.

Date of experience: February 24, 2025
Rhode Island
1 review
0 helpful votes
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Always great
March 6, 2025

This is my third purchase and it's gone great. Everything is straightforward

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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Love my glasses
March 6, 2025

Great customer service. Excellent quality! And I get so many compliments!

Date of experience: February 24, 2025
Hawaii
1 review
0 helpful votes
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Great for the price.
March 6, 2025

The glasses were delivered promptly and well built. I wish the p.d. Feature had half distances.

Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
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The Sophisticated Man
March 5, 2025

Good Quality & look awesome on! These were for my husband who is not easily satisfied but they came through to please even him!

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Large glasses are my favorite. They have the cutest styles and options. I've loved every pair I've purchased. Easy website to use

Date of experience: January 11, 2025
California
1 review
0 helpful votes
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Easy good fit better styles
March 5, 2025

Great glasses came fast. Very happy with fit and lenses thank you

Date of experience: November 13, 2024
California
1 review
0 helpful votes
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The only place i buy glasses from
March 5, 2025

I've been ordering with EBD since 2015 and have never had anything less than a stellar experience each time.

Date of experience: February 23, 2025
California
2 reviews
0 helpful votes
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Fine
March 5, 2025

Package once got lost but overall I love the glasses this is my 6th pair I'm purchasing through this website

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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I have been impressed with the quality of the progressive lenses and frames, and the price is unbeatable.

Date of experience: February 23, 2025
Illinois
1 review
0 helpful votes
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The experience with Eye Buy Direct was exceptional. No issue with ordering, fast delivery and great quality glasses.

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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Very easy to select and order glasses (lenses and frames). The frames and lenses are also much cheaper than in-person stores.

Date of experience: February 23, 2025
Kansas
1 review
0 helpful votes
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Great customer service!
March 4, 2025

Customer service helped me and she was very nice. Glasses fit great too.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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The process, tryon, and ordering is easy and clear. Although I have had one pair of glasses break (the lense popped out and the frame broke) with normal wear and tear, I trust Eyebuydirect and recommend it to everyone!

Date of experience: February 22, 2025