Eyebuydirect
Questions & Answers

I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong.
There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much.
My name is
Ellen Mazzeo
Larkfield road
East norport, ny
Phone: 917-763-0092

I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so.
(This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error.
Or please send me your customer service phone number that I can talk to someone live.
Thank you.
Emazzeo