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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Same as above I love this company I can actually buy multiple pairs of glasses, Instead of buying one pair for $200 and only having one set of glasses. This is the best company ever. I love you guys.
Just solid glasses not the best not by any means the worst
I got claudia black frames with the most common single vision lenses it ran me around $60 and the glasses last if you take care of em
I've ordered multiple glasses from eyebuydirect and am always pleased. The try on option is great and always gets me in the right pair.
The whole experience was pretty good, I would have liked to have better/more contact, as to the progress of my order. Just saying my order is being processed does not tell me if it is progressing on the timeline as it should. Besides that, my order was delivered in the time frame they said it would and the glasses look good, and the prescription is right.
Delay in shipping, no response from company and then it took a lot longer after several phone calls
I love the variety and quality I find here and would highly recommend! Also, returns are easy and fast if ever needed (only needed once).
I've been buying glasses from them for years- their prices allow me to get several pairs a year for the cost of a pair at a custom shop.
I was still filling out credit card information and could not give her a review. Her English was wonderful and she was very patient. I hope you will take the time to find out who helped me. I got disconnected.
The best experience ever! So easy and fast to find a good cheap pair while still getting great quality
Quick, well priced and amazing! I get all my glasses from here and so does my Husband!
Wonderful experience with my shopping with eyebuydirect.
Easy to order and nice selection of affordable glasses. The add-ons can make the purchase expensive.
Makes buying prescription sunglasses easy and affordable
The glasses are cheaper and that is great, but some pairs I wish were a bit more durable.
Otherwise amazing company.
CHECKOUT WAS FRUSTRATING. THE PAGE REFRESHES EVERY FEW MINUTES AND I WOULD HAVE TO REENETER THE INFO. ONE TIME IT STARTED OVER FROM THE BEGINNING AND EVEN TOOK AWAY THE PROMO CODE. IF IT WASNT FOR THR 35% OFF THIS TIME I WOULD HAVE QUIT. I WILL LOOK ELSEWARE NEXT TIME. THIS IS VERY FRUSTRATING AND A WASTE OF TIME.
Got glasses years ago & their built good! Just have to get new ones since the other ones are old
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members