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Extreme TerrainReviews 12,696

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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49,768 reviews

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Texas
1 review
0 helpful votes
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Great product
January 1, 2025

Quick shipping and product was exactly as described. Thank you.

Date of experience: December 22, 2024
Oregon
1 review
0 helpful votes
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Mirror relocation bracket
January 1, 2025

I had bought this product years ago it had 4 tic welds to attach to the piece that went to the body of the jeep. It sadly broke. I bought it again this go around it looks like they really improved the welding areas and the metal seems to be a lot better than the first time.

Date of experience: December 22, 2024
North Dakota
1 review
0 helpful votes
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Air filter delema
December 31, 2024

Bought 2006 jeep cold air intake from banks,looked on website they had it ordered and fit great. Guess it helps finding a good site to order from,thanks again

Date of experience: December 21, 2024
Washington
1 review
0 helpful votes
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This will make my husband very happy!
December 31, 2024

I ordered these for Christmas and they arrived quickly and are easy enough for my boys to install. I would highly recommend buying your Jeep add-ons from Extreme Terrain.

Date of experience: December 21, 2024
Wisconsin
1 review
0 helpful votes
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It would be great if I could get a bag for them. I am very happy to get the straps before xmas thank you for everything you did to make it happen.

Date of experience: December 21, 2024
Minnesota
1 review
0 helpful votes
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Zappos fast!
December 31, 2024

I was surprised to receive my order so quickly! It's a big part that was packed really nicely. I'm excited to see how it on my Bronco.

Thanks guys, Merry Christmas

Date of experience: December 21, 2024
North Carolina
1 review
0 helpful votes
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Great company and service
December 31, 2024

Received my order in a timely fashion and the box was packed and shipped carefully!

Date of experience: December 21, 2024
Colorado
1 review
0 helpful votes
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Overall OK
December 31, 2024

I received one of the two purchased items within days - extremely fast delivery. The second item (significantly smaller item) in my order took 22 days after I submitted my order to arrive. Furthermore, I waited a couple of weeks before inquiring about the status of the second item, received a response in about 24 hours, was told I should expect a follow-up in 24-48 business hours and that never happened. Instead, 5 days after submitting my inquiry, the item just showed up while the tracking info on the website still shows that it's being processed.

Date of experience: December 21, 2024
Colorado
1 review
0 helpful votes
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Extreme Terrain Running Boards
December 31, 2024

Purchased Extreme Terrain running boards for my Tacoma Access Cab. Perfect fit, easy installation and look terrific!

Date of experience: December 21, 2024
North Carolina
1 review
0 helpful votes
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SUPER FAST DELIVERY
December 31, 2024

Well ordering this item was a last minute thought & when I saw a 2-3 week delivery I was disappointed that our grandson would not have it for Christmas, but ORDERED any way. I was so surprised to see it at my front door. You guys can make it happen!

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Excellent service
December 30, 2024

Product arrived before projected delivery date. Very happy/surprised as it is the holiday season. Thank you!

Date of experience: December 20, 2024
Colorado
1 review
0 helpful votes
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Great communication
December 30, 2024

I really appreciate the communication about delivery and what to expect. It was super helpful.

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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They sent wrong part with steering upgrade kit which I did not know until parts were installed. Call them to inform about and they would not ship part next day. Said only standard shipping. I have one car which is now out of commission due to company mess up of shipping g wrong part. I have rent car now until part is received & installed. You would think a company would want to get item shipped ASAP and in my hands next day but not Extreme Terrain. Never buy from them again. Could not even get a manager on line to talk to. Company owes me for renting a car.

Date of experience: December 20, 2024
Support R. Extreme Terrain Rep
over a year old

Hi Michael,

I have left a follow up voicemail regarding your review and call back request. Please feel free to return my call at your earliest convenience.
Thank you
Kelly

Georgia
1 review
0 helpful votes
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Awesome! I really found the product I was looking for easily.it arrived on the day it was supposed to and had no issues.

Date of experience: December 20, 2024
North Carolina
1 review
0 helpful votes
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Fast shipping and great site
December 30, 2024

Lots of choices to chose from and excellent shipping speeds. Will buy from again!

Date of experience: December 20, 2024
Missouri
1 review
0 helpful votes
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JK Bumper
December 30, 2024

Shipping was quick.
Quality of the Barricade bumpers looks good.

Date of experience: December 20, 2024
Texas
1 review
0 helpful votes
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Instalation
December 30, 2024

Excellent bumper would buy again, please take note for all tacoma owners with rear bumper sensors and trailer hitch install sensors and everything before installing

Date of experience: December 20, 2024
Colorado
1 review
0 helpful votes
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Raxiom lights
December 29, 2024

Good lights arrived haven't put them in yet but I'll probably be happy

Date of experience: December 19, 2024
Virginia
1 review
0 helpful votes
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Just ok
December 29, 2024

No communication after the sale except junk emails

Date of experience: December 19, 2024
Massachusetts
1 review
0 helpful votes
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Extreme is the only company….
December 29, 2024

I order jeep parts from these days….products are delivered on time as promised.

Date of experience: December 19, 2024