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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Quick shipping and product was exactly as described. Thank you.
I had bought this product years ago it had 4 tic welds to attach to the piece that went to the body of the jeep. It sadly broke. I bought it again this go around it looks like they really improved the welding areas and the metal seems to be a lot better than the first time.
Bought 2006 jeep cold air intake from banks,looked on website they had it ordered and fit great. Guess it helps finding a good site to order from,thanks again
I ordered these for Christmas and they arrived quickly and are easy enough for my boys to install. I would highly recommend buying your Jeep add-ons from Extreme Terrain.
It would be great if I could get a bag for them. I am very happy to get the straps before xmas thank you for everything you did to make it happen.
I was surprised to receive my order so quickly! It's a big part that was packed really nicely. I'm excited to see how it on my Bronco.
Thanks guys, Merry Christmas
Received my order in a timely fashion and the box was packed and shipped carefully!
I received one of the two purchased items within days - extremely fast delivery. The second item (significantly smaller item) in my order took 22 days after I submitted my order to arrive. Furthermore, I waited a couple of weeks before inquiring about the status of the second item, received a response in about 24 hours, was told I should expect a follow-up in 24-48 business hours and that never happened. Instead, 5 days after submitting my inquiry, the item just showed up while the tracking info on the website still shows that it's being processed.
Purchased Extreme Terrain running boards for my Tacoma Access Cab. Perfect fit, easy installation and look terrific!
Well ordering this item was a last minute thought & when I saw a 2-3 week delivery I was disappointed that our grandson would not have it for Christmas, but ORDERED any way. I was so surprised to see it at my front door. You guys can make it happen!
Product arrived before projected delivery date. Very happy/surprised as it is the holiday season. Thank you!
I really appreciate the communication about delivery and what to expect. It was super helpful.
They sent wrong part with steering upgrade kit which I did not know until parts were installed. Call them to inform about and they would not ship part next day. Said only standard shipping. I have one car which is now out of commission due to company mess up of shipping g wrong part. I have rent car now until part is received & installed. You would think a company would want to get item shipped ASAP and in my hands next day but not Extreme Terrain. Never buy from them again. Could not even get a manager on line to talk to. Company owes me for renting a car.
Awesome! I really found the product I was looking for easily.it arrived on the day it was supposed to and had no issues.
Lots of choices to chose from and excellent shipping speeds. Will buy from again!
Excellent bumper would buy again, please take note for all tacoma owners with rear bumper sensors and trailer hitch install sensors and everything before installing
Good lights arrived haven't put them in yet but I'll probably be happy
I order jeep parts from these days….products are delivered on time as promised.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
Hi Michael,
I have left a follow up voicemail regarding your review and call back request. Please feel free to return my call at your earliest convenience.
Thank you
Kelly