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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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My purchase arrived on time and most importantly undamaged. The entire process of the sale was simple and fully detailed.
Great product and so simple to install. Makes a small change in the look of the Jeep but a great look!
Enjoyable and easy transaction. Product is as described and easily installed.
Very smooth purchase and accessibility to product.
It was an easy and quick installation process, but one thing I wish it was different about it was if the led bulbs were bright white instead they're amber.
When I got my order both my boxes were cut open and the boxes were crushed I didn't see any damage to my order. I haven't checked to see if all parts are in the boxes.
First time users. Took a little time to figure out your website. Ordered one item and there was no "continue shopping" button as I wanted to order a second item. Had to go clear back out to bring up the second item I wanted to order. Not as handy or user friendly as some websites but not a huge problem.
Excellent
Loved the tutorial.
The old one was hard to take off.
New one was no problem.
Very satisfied
I had great experience from Erik K. Getting my questions answered, no pressure to buy a product. When I decided to buy the experience was seamless. Really enjoyable to do business with Extreme Terrain
Great service l, fast shipping, nice item. All's great
I found the product I needed and wanted. Fast and convenient
Everything was great. One little problem all wheel weights where on the bottom of box. All rims will need balancing again. Overall everything looks great.
Had an issue with checkout but Zack K quickly resolved the issued.
I've purchased many items from Extreme Terrain over the years and everything has shipped on time and arrived in great condition, and well packaged to protect the items. Prices are always fair.
Fedex didn't deliver package to me I had to go locate it, I probably won't order anything else from you unless you can ship it with ups or usps fedex delivery terrible here (Kamas Utah)
I am very sorry to hear about your experience with shipping.
If you would like to discuss, I would be happy
To speak with you.
Amy
EXT 257
Ok so far first order time will tell
The whole experience was awesome. Shipping was fast. No complaints here.
I received a magazine right after buy a new 23 Wrangler. They're plenty options to choose from. Pick from many options put in the cart hit purchase button that simple
Not really disappointed with Extreme Terrain. Just there delivery service sucks. I bought a bikini soft top and have been waiting for the windshield header so I can mount the top. The header seems to have become lost so I am unsure of what is going to happen as of writing this.
I am so sorry to hear this.
I reviewed your order and I see that you have
Contacted our Customer Service for assistance.
If you have any other questions, please let us know.
Amy
EXT 257
Website was quick and easy. Entered all my vehicle information and all the product options were set.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
Please, if you need assistance with this-
Feel free to contact our customer service.
If you have any questions, please let me know.
Amy
EXT 257