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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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This place is great, customer service is good and selection is great
Compre la puerta de metal son excelentes y las indicaciones son muy buenas
Easy to navigate the site and find the exact part your looking for. My only real complaint is I've ordered a several items and I have still not received a single Extreme Terrain sticker. LOL 😆 🤣 😂 😆
So far everything I've ordered has showed up faster than the local parts stores can get them. Good quality parts for reasonable prices and great selection from basic to extreme mods.
Everything showed up on time so far, orders have been accurate and everything I've ordered so far has been good quality.
Very good buying experience with good information. Lots of good products
Love ordering from here. Hubby got a new toy- everything we have ordered has been exactly as stated or better and is shipped so quickly!
Ive made several purchases. Ive contacted customer service perhaps once when mud flaps did not fit. I am a repear, satisfied customer
More detailed photos of products would ignite 5 stars
I have gotten multiple items. Front steel bumper, shark grill, lights. Now replacement windows. All my items have been awesome!
Products are on point and service is impeccable. Shipping is no worries
Ok got part I ordered the part worked easy install. It was a aux light for back of jeep.
No previous issue to note this was a new matter, not sure why a previous is being asked for here
Easy process, great selection of products and fast shipping all at a great price.
I received a product that was nothing like what was pictured. Was transferred/dropped multiple times trying to resolve the issue. I have ordered a different product to replace the first, and I am worried about the replacement product. I am also concerned that I may not receive the credit due.
Wasn't happy with the previous orders. They were sent but not as they were described. Was able to return items for refund
Found what I was looking for and many others
I have made 3 purchases, and all items came as promised and in shape expected, one was an open box.
Joshua G. Was helpful and patient when dealing with my need to return an item. I also appreciate that he may have expedited the estimated 3-day turnaround on the review/evaluation of my return request. I received my return number and instructions that same night.
Enjoy your parts & your customer service. When I had an issue, they solve it, same day.
A great experience- Helpful guidance and certainly would do business with this company again
I ordered some items for my son's JL, for his birthday. Site was easy to use, good prices, arrived on time. A very positive experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael,
I just sent you an email offering additional assistance with this, if it is still needed, of course. I look forward to your response.
Allison