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Extreme Terrain

Overview

Extreme Terrain has a rating of 4.3 stars from 10,801 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

service
161
value
127
shipping
136
returns
95
quality
270
This company responds to reviews on average within 2 days

Instant Feedback

44,962 reviews
How would you rate Extreme Terrain?
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New York
1 review
0 helpful votes
Follow John G.
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Order Nilight pods - received - quickly no issues - Disappointed- did not come with wiring harnesses- I could have misread it - Considering it was 80 bucks - found my way to Nilght.com — wait for it …….
Same if not better: 4 inch pod lite - with harness and switch to boot less than 45( not incl shipping)

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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Can't mount and balance
March 26, 2025

Since they didn't have the wheels in their Kansas City warehouse, where the tires were, they told me they can't mountain balance them and there's no local shop available pretty disappointed

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Had what I wanted?
March 11, 2025

Sure did. Have not received them yet, but I am sure they will be great. Easy ordering. A little difficult navigating the Wed site but I finally figured it out.

Date of experience: March 1, 2025
Wisconsin
1 review
0 helpful votes
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Professional customer service
January 12, 2025

Chose to go a different route on some upgrades, return process was easy and with a reasonable return shipping cost, some like companies issue a rma number for returns costing the value of the return nearly. Extreme terrain will definitely get more of my business in the future.

Date of experience: January 2, 2025
Ohio
1 review
0 helpful votes
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Rear bumper with tire carrier.
February 13, 2025

I am trying to figure out why items j******* and j******* are not tow rated but item j******* is. I am wanting to order one but i see cheaper ones that are tow rated. Please advise. Thanks,ron

Date of experience: February 3, 2025
Georgia
1 review
0 helpful votes
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Reliable website + personable, knowledgable staff both methods stay with customer from beginning to follow up after delivery. In-stock inventory of hard to fit products for all of my 3 vehicles from 2door JL Mini Clubman and MBZ sedan Yes I'm serious! Best prices, pure quality, fastest delivery and did I mention reliability?

Date of experience: January 27, 2025
Washington
1 review
0 helpful votes
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Perfect timing
January 2, 2025

My experience was great went online searched for my item added it to my car checked it out got delivered before Christmas. Great quality products and fast shipping will definitely be purchasing more orders in the near future.

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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Great service
January 14, 2025

So I cannot comment on speedy delivery. Everything was shipped promptly, but I ordered everything in the middle of Christmas and New Year's so the postal carrying is pretty terrible that year that being said the customer service was great. I had one hangup with my online order. They told me I had to call customer service because it was a large order I think The gentleman on the phone was awesome gave me a $25 off promo for the trouble of having to call in all and all so far a good experience, although I am still waiting on half of my things.

Date of experience: January 4, 2025
Kansas
1 review
0 helpful votes
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Not worth the effort
March 22, 2025

Ordered a rack for my jeep.5 stars was awesome. Decided to add fog lights and found ones that said they fit. They did not. We're too small and did not plug into the factory harness. Went online and spend an hour trying to upload proof pictures that there website would except. Ended up screen shot the photos. Everything looked good said was excepted. Choice was refund. Not interested in anymore fun with you. Got an enpmail wanting more pic. NOT WORTH THE EFFORT

Date of experience: March 12, 2025
Support R. Extreme Terrain Rep
2 months ago

Hey Keith,

I apologize for the issues you experienced with uploading photos as part of the return process I understand this can be frustrating sometimes. We do have a way here in customer service to assist you with uploading the photos along with a few other options. We certainly do not want this to be a huge inconvenience to our customers. I'm glad you were able to get them finally uploaded and your return is in process as well. If you need any additional assistance please feel free to reach out to us.

Thank you,
Allison

Washington
1 review
0 helpful votes
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Right part terrible delivery expectation
January 24, 2025

When I ordered my part on Tuesday the 7th I was informed by your site that it would be here Friday the 10th. Instead, it was not delivered until Tuesday the 14. So that was not cool. Overall the part appears to fit right in no issue still have to test it out

Date of experience: January 14, 2025
Support R. Extreme Terrain Rep
4 months ago

Steven,

I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.

Thank you
Kelly

Pennsylvania
1 review
0 helpful votes
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Very good service.
January 13, 2025

Ordered on line within a few minutes received email with confirmation, order no, delivery date and tracking no. PS, item came earlier than original delivery date. Doesn't get any better than this.quil

Date of experience: January 3, 2025
Washington
1 review
0 helpful votes
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Bronco muffler delete
March 12, 2025

I added my name to a list for a out of stock item next day notified back in stock item delivered in 2 days very good quality muffler delete pipe at a great price happy overall thanks

Date of experience: March 2, 2025
Washington
1 review
0 helpful votes
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Bumper was exactly what I've been looking for
January 20, 2025

I ordered bumper for truck and later that afternoon I realized I wasn't going to be home when it was supposed to be delivered, so I emailed company to change delivery date, but it was delivered on original date. Luckily it was still there when I got home, not even sure person did anything they said they were going to do.

Date of experience: January 10, 2025
Washington
1 review
0 helpful votes
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Bronco winch bumper
February 6, 2025

Price was good. Received on time as expected. Tracking was good. Have not installed yet but appears to be well made.Good instructions. Over all great service and good produce. Very satisfied.

Date of experience: January 27, 2025
Washington
1 review
0 helpful votes
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I am sure you do not want my real review.
April 5, 2025

I think your commuications could be better.
I have had differant people or suppliers Turn5 & powerstop all ask me the same questions
I dont care for CHATS. As returns That is pain. I returned an order (14-*******) I only got half of my refund

Date of experience: March 26, 2025
Virginia
2 reviews
0 helpful votes
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Delightful Experience
March 29, 2025

Easy website to navigate and I don't know if it was the site layout, the availability and options or carry over excitement from purchasing my new Bronco...but this was an A+ experience!

Date of experience: March 19, 2025
Nevada
1 review
0 helpful votes
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Horrible experience
April 24, 2025

I' have order twice from you guys now, both times i ordered side steps for my truck, and BOTH TIMES, you guys have shipped out either wrong ones or MISSING parts, i will tell my friends and family to not trust your site as you lost a customer, which you probably don't care about either way

Date of experience: April 14, 2025
Support R. Extreme Terrain Rep
2 weeks ago

Hello Bryant,

I'm truly sorry to hear about the issues you've experienced with your orders. Receiving incorrect or incomplete items not once, but twice I understand your frustration and disappointment, and I apologize for the inconvenience this has caused. Your feedback is invaluable, and we take such matters seriously. ​ We value every customer and are committed to making things right. Your experience is not reflective of the service we strive to provide. I will be passing this feedback along to my team and we will continue to look into this product.

Thank you,
Allison

California
1 review
0 helpful votes
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Easy upgrade to your Jeep!
April 6, 2025

I bought the RedRock Titus Grille 20-25 Jeep Gladiator JT w/o trail cam unpainted. Purchased for my daughter as a birthday present for her Gladiator. It was shipped quickly. The grille was well protected in the box received in mint condition! The install was so easy we installed it ourselves. It took us about 30-45 minutes.everything you need comes in the box with instructions. The facelift on the Jeep Gladiator was HUGE! Looks bad $#*!! The matte black is a great contrast on the Snazzberry Gladiator. We absolutely love the no hassle install and it looks even better than we expected. Highly recommended.

Date of experience: March 12, 2025
Colorado
1 review
0 helpful votes
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Easy
January 20, 2025

The shoping experience itself was good and the prices were better than Amazon. The shipping company is probably one of the worst choices in the world and you would be better off shipping the hinges through the postal service tbh. The product actually might have gotten here sooner.

Date of experience: January 10, 2025
Georgia
1 review
0 helpful votes
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Wrong item sent
January 20, 2025

I ordered the Ironman 4x4 stubby front bumper and had to pay $149 for freight. Received it 9 days after ordered and when I opened the box it was the wrong item. The item that was delivered wasn't even a bumper. Already contacted return department. But I'm kind of pissed I had to pay for freight shipping and got the wrong thing.

Date of experience: January 10, 2025
Support R. Extreme Terrain Rep
4 months ago

Shawn,

Thank you for taking my call today. It was my pleasure assisting you. If I can assist further please feel free to contact me.

Kelly 1395