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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Issues with freight choices and their delivery options. They had limited selection of availability and made it difficult for delivery. I went to pick up package myself.
Pleasant and non-stressful. I will recommend Extreme Terrain
Extreme Terrain has a wide variety of Jeep products and some that I dud not find else where. Purchase and delivery were fast and easy.
A friend was ordering using my device, so initially there was a problem completing the order because the shipping address didn't match the credit card address, but a phone call quickly resolved the issue and the bike rack was delivered sooner than expected.
Fast shipping and easy finding products for my jeep
Great shopping experience! I got a couple of used items at GREAT prices and was a little reluctant to, but they were described well and when they showed up you couldn't tell they were used at all! I will definitely buy from Extreme Terrain again!
Nice finish on this stubby bumper, heavy and built for off road use.
Easy process to install, Since, it's been great. Love it. It secures great while it's open. It's awesome to know I can open back anytime with having to totally remove it and worry when I'm going to place them. Great investment. Highly recommend
I bought floor mats for my new 2023 Jeep Sahara 4XE for the front,back and cargo area. Only the front fit, so they sent they wrong mats for the rest of the Jeep. They are charging me 25 dollars to return the wrong mats they sent. I've ordered a lot of stuff on line but I've never seen something like this. This is nuts!
I am sorry your mats did not fit as expected.
I have reviewed your order and have sent you an email.
Please be on the lookout for that.
If you have any questions, please let me know.
Amy
EXT 1257
Placed an order everything was easy and delivered fast with no issues. Definitely will be coming back.
Bumper came in 1 day early, no problems, bumper was not damaged
Great product, price, and delivery. Great job. Thanks so much.
I purchased Bestop Trektop NX Soft Top, Black Diamond (07-18 Jeep Wrangler JK 4-Door), and it is the loudest top I have ever owned. It flaps loudly when you're driving. Not happy with it but not purchase g another one.
I am so sorry to hear about your soft top.
If you have any questions- please let us know.
We are happy to help.
Amy
EXT 1257
Good products, fast shipping, products fit my vehicle. Great selection with plenty of information to help make an informed decision on my purchase.
Very easy to find what you're looking for on the site and delivery was faster than expected. I'm very happy with my experience.
Quick and a person I spoke this afternoon was pleasant enough to give me some answers regarding my order of truck bed cover forgot to ask his name again though he mentioned when he answer the phone
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am really sorry to hear about your experience.
I see you have contacted our customer service.
If you have any questions, please let me know.
Amy
EXT 1257