Everbuying.netReviews 1,833
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
I got a watch from this site. It is a beautiful elegant women's watch with a big and clear round dial. You can read the time very easy and it is comfortable to wear it in your hand. I only spent 5usd for it. It comes with a phone which is for my father in a week after we pay the payment. My father like the phone as well. The products on the website are so cheap and good so I recommend it.
I ordered an android smart phone off this site on the 8th August 2013. I paid €10.00 extra for expedited 3-5 working day shipping. A week had passed and there was no sign of my order coming. I checked with the company who told me the item was out of stock. I changed my order on the 15th August 2013. My order was shipped on Tuesday 20th August 2013 and I was given a tracking number. It is now the 23rd August 2013 and for the past three days the DHL tracker says my item is in Singapore. The customer service is truly awful from this company. What company does not let customers know hat the item they have ordered is out of stock? Unless the item I hopefully will receive in the next millennium is exceptional, I will not be buying off this site again.
I have bought from that site and yes I was worried first time because it took long time for shipping but when you get free shipping you can't expect next day since it's half way around the world for my city anyways. Very good service and good product at very good prices!
I orders a 9" tablet and it never arrived, so I finally found time to check on the status. It was out of stock. I was advised by them to pick another so I did, (that was 8/05/13, today is 8/22/13) I checked and it shows the order date and that the item was shipped. I have sent a request for help I order from other Chinese companies and receive items in days. I don't know why it takes 2 and 3 weeks for this company to process and ship orders. I am hoping I get this item by Christmas! (lol) fortunately you do pay here with PayPal, so I should be able to dispute and get $ back if problem is not rectified.
Serious doubts about everybuying. ( Too bad because I am a salon owner and would have referred many people to them)
Dear Char O.,
Thank you for taking your time to write your review. We really appreciate the feedback. We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products. If you request the refund, we can cancel the order and refund all the money to you in few days.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable. Thank you again for bringing these matters to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
I have ordered form this site a couple times and I have had a pleasant experience each time. I order small, inexpensive items and so far I feel that the products are great for the low price you pay. The iphone chargers I purchased charge my phone super fast; I really like that. The shipping does take about 2 weeks. It concerned me the first time cause I thought that was a long time. But, now that I know that shipping time is the norm for them I no longer worry about my items arriving.
I have bought tens of items, usually electronic stuff, they were all nice and as described.In addition to the greatness of the products, there were very little cost for shipping, plus they offer insurance too.So i am very happy with everbuying.com and suggest to my friends fro buying almost anything online.
Ordered a few items with everbuying.com. Paid extra to have items shipped faster but was not notified of out of stock item. Only when I inquired did they let me know that none of my order had been shipped out. The items were great when they arrived.
I am a buyer from this website and they are a good sellers with good stuf and many discaunts. I hawe tried to buy from other sites but there was always some problem with items that I hawe order but on everbuying everything was as adwertised.so I strongly must giwe 5 star rating.
Very bad site stay away! I brought a phone and paid express derlevery and it still has not arrived 3 weeks later. They use the excuse about my bank card and wanted me to send them my bank card and passport! Really!
Dear Aaron S.,
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to the inconvenience.
For the order which amount is higher than 100usd and use credit card as the payment method, we normally will confirm the payment information again. This is for the financial secure due to we have encounter some cheaters who stolen the customers’ credit card or visa card to place the order and pay the payment.
To avoid this problem and protect the money of the customer, so we will ask the customer to provide the photos of the credit card and something can provide the customer’s identity. We do need the exact valid number in the card, the customer can hide some of them before they send the photos and we do not want to use the information to do the thing more than confirm the payment.
Thank you again for bringing these matters to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
I like the product that received. I purchase a phone for myself and 5 watches as gift for my family on the website 2 weeks ago. I am so excited with the phone, it is a android phone, the screen is big, the style is great, work sensitive and it only takes 150usd. My family love the watches as well, the prices are cheap but they are good. Thank you, everbuying.
I purchased a Cell phone from this site that stopped working after about 2 weeks. Although they advertise a 90 day warranty, just try and get help from them. I was told I could upgrade to another phone by sending 60 dollars which I unfortunately did. I am now being told all the phone I pick are out of stock and I should wait. I made the mistake of waiting to file a claim with Paypal after the first phone become defective and will not make that mistake again. Although their prices are very good I would never buy anything from this company you are not willing to just throw away if it doesn't work (asking them for after purchase support is useless)
Dear John G.,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I want to extend my sincere apologies for the problems you have experienced We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping.If the customer has the problem with the product, he can return the item to us to exchange it to a new one. And we are really sorry for the inconvenience that we caused when you contact us. I would grateful if you could tell me the order number, I will contact my colleague to check it and deal the problem for you as soon as possible.
Once again, I want to restate our apology to the customer for their experience. Thank you so much again for bringing the issue to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
I ordered and paid extra money for fast delivery. After two weeks I was wondering where the order was as i did pay for fast delivery. I emailed them and was told they didn't have any of my order and would i like to pick out different items or a refund. I was disgusted as i would not have none i would not be receiving anything at all unless i had contacted them first. The refund was quite slow also coming. I don't trust this site at all.
Dear kathleen d.,
Thank you very much for your feedback. We are always very grateful to hear from our customers. We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction. We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products. I would grateful if you could tell me the order number and I will track it for you and deal the problem for you as soon as possible. We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluableThank you again for bringing these matters to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
It is a good site. The phone on the website is really so cheap and work very well.My brother used to bought a phone on the website and it is good, so I bought one follow his suggest. And yes, it work and good. The price is so cheap, if you want the phone in the other place, it may takes twice or 3 time of the price. I recommend this site.
I bought a few kids items and they love it. My 5yr old son got a Multipurpose 4GB 4.3 Inch High Resolution LCD Touch Screen MP5 Game Player - Black and now he doesn't harass me for my laptop anymore. He was sooooo excited when he got it.
I got a 3PCS Comfortable Lace Border Secret Clip for Bra Strap for myself and it is Light weight and very comfortable. Love it. The colours are very ideal as well.
My husband got some iphone 4 repair kit and face for his phone and the prices were beyond wonderful.
So far this is an awesome site. Try it!
I have bought 10 watches from Everbuying and all the watches are super. They are beautiful design and make your hand look so nice. I bought 3 LCD's (day, date, time, stop-watch, alarm), thoes watches are comparable to the watch that could easily cost over a hundred dollars. And the cost of all of then are below 50usd. Everbuying is a very good site, I recommend it.
I ordered from this site 1 month and 2 wks ago and still have yet to to get any of my purchases! My account status remains at processing! Now conveniently for them their email for past two weeks has been down! Unfortunate for me im at an APO and cant contact them via phone!
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue. We would highly grateful if you can contact us with the problem. We will do out best to solve the problem for the customers. You just need click ‘support centre’ on our website then you can submit the help ticket. We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Everbuying Customer Service Manager
support@everbuying.com
Excellent store! I like it because:
- huge range of goods;
- low prices;
- fast shipping;
- Everbuying give me EB points, which I can spent on the next order!
I made many orders from Everbuying.com and I am full satisfied with all items, which I receive from they! I recommend this store!
http://www.everbuying.com/product*******.html
With my measurements, I sometimes find it hard to get clothing. I have found very unique and trendy clothing at everbuying at good prices. So far my transactions have been smooth. The wait is a little long but I have always been satisfied with the product.
There is a problem when all the reviews are either 5 star or 1 star. Like all the other 1 star stories mine is identical. These issues are no accident... rather the norm. STAY AWAY... they are paying a lot of money to come across as a legitimate site... don't get fooled.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer. We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. We would highly grateful the customers can contact us when they have any problem. We will do out best to solve the problem for the customers.We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Everbuying Customer Service Manager
support@everbuying.com
Ordered twice flashlights. Both arrived defective.
Spoke to customer service and they gave me an rma after 3 weeks.
Sent both flashlights back at a cost of 25$u.s.
They say they never received anything and wont replace until i show proof the flashlights arrived.
Usps doesn't track to china
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Greg H.,
Thank you for taking your time to write your review. We really appreciate it. I want to extend my sincere apologies for the inconvenience you have experienced and hope that we will have another opportunity to service you in the future.
If there something in the order are out of stock and may need a little long time to get back in stock, we will contact the customer to tell him the information. But it may be a bit delayed due to there are so many orders in your company so we cannot check one by one timely. We have notice this problem and we are trying our best to improve the situation. We hope we can provide our customers a better service in the near future.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable. Thank you again for bringing these matters to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com