Everbuying.netReviews 1,832

In 24 hours my item was shipped so now its time to play the waiting game... Im fine if it takes a month I get it its coming from across the world so my expectations arnt so high... as a company. To keep customers happy if an item is out of stock that customer needs to be notified, not have the customer wait for ever and get feed up and contact you guys and then be like oh yea its out of stock... your asking for bad reviews. And yes the things they say on the site are half A@# untrue cause I put in two tickets and havnt gotten anything back from customer service... customer service sucks balls point period and need to do some restaffing. My issue is that the tracking number does not work... grrrr. I would like to know were my package is departing from and when its in route... not wait a month not knowing if im ever going to receive my merch i paid 70 dollars for. Tracking number RS*******NL to USA. Fix it please.

I don't even give a single star rating to this cheaters. I ordered a phone for $150. This phone keeps on restarting again and again and so not able to use it. Even if I charge the battery fully, it keeps on restarting and never starts up completely, draining the whole battery down. When I complained, this people told me to show it to local repair shop and they will SHARE the cost. What the hell. What about warranty of this phone? When I checked at many places, no one is ready to repair this phone. Reason, they say is these phone can't be repaired as they are modified and messed up. I asked for a replacement, and this people are asking me to pay for shipping. Never buy even a $1 product from this company. They are fraud. If they don; t address my complaint, I am going to make all effort to shut them down.

I ordered a new phone from Everbuying on 25th May. They have a tracking feature and I wanted to check the progress, when looking for the details I came across this site and it worried me no end, with stories of goods not being delivered and no refunds. I did check the tracking two days ago and there seemed no progress, I thought that I would be in a battle with Paypal to get my money back and then this morning 7th June our friendly neighbourhood postman delivered the phone, it's now charged up and working and looks better than it did on the website. Now I'm relieved and I would be happy to use them again.

I don't know what has happened to this company. It used to be quite good. Now it's a lottery if you receive what you bought, whether it will work or be defective. Worse still, their customer service dept. has recently begun routinely lying in attempts to make excuses e.g. "it's out of stock", "it's back in stock", "it will be shipped this week" followed by "we're still waiting for stock". When then asked why they told me that they had it in stock if they didn't - 'silence'. They now won't honor their own promises. After their out-of-stock/back-in-stock/but-not-really fiasco, I bought a different model which they assured me was in stock. It has a host of problems. When I told Everbuying about them, someone named 'Denis' wrote back saying "Dear Joe, Thanks for your message, Please send me the picture of it, We will give you compensation when we confirm that, Best Regards Denis".
That was on 21/May/2014. Since sending the photos, Everbuying have again gone silent and have not even had the courtesy to reply to my emails. I tried submitting another ticket in the hope that someone else might do the right thing - but that too has just been ignored. I don't know if this change is due to financial difficulties within the company but I won't be taking the risk and I won't be buying from this company ever again. There are many other online retailers, so I would advise others to not take the risk either.

It said ship in 24 hours 8 days later still prossesing try to contact 4 times no answer filed complaint with pay pall no answer finally got them on toll free phone they told me they will not refund until I drop my case if I do that I cannot reopen I am waiting for pay pal ruling because they will not answer pay pal email it will take about 20 days before I get refund there is no communication with this company and faulse advertising BUYER BEWARE

My company is a big company from Dominican Republic on smartphone distributer. A month ago I bough a smartphone from this company >"EVERBUYING" and they sent me a broken phone which I can not sale. I request to theme to refund a least 30 dollars because due to both country distance I can not send the item back to them due to deleviry cost which is very expense. Until now I have not receive any response from them. It is your own risk to buy any products on this company.

STAY AWAY FROM THIS! IT IS A SCAM. 8 DAYS AFTER I PLACED AN ORDER IT IS STILL PROCESSING.

I THEN TALKED TO A LIVE AGENT, AND TOLD ME THAT IT WILL BE SHIPPED IN TWO DAYS, AFTER WHICH I TOLD HER I WANT TO CANCE MY ORDER FOR A FULL REFUND AS THE ORDER WASN'T SHIPPED YET.
THEN SHE TOLD ME THAT THE ORDER ACTUALLY ALREADY LEFT THE WAREHOUSE, AND THEY CAN'T GIVE ME A REFUND ANYMORE.

THE WILL TELL YOU ANY LIE TO HOLD ON TO YOUR MONEY, I HAVEN'T EVEN RECEIVED MY ORDER, BUT I AM SURE WHEN I WILL, IN A FEW YEARS, THERE WILL BE SOMETHING WRONG WITH THE ITEMS.

STAY AWAY, I WILL NEVER MAKE THE MISTAKE OF EVEN LOOKING AT THE SITE

I did two months ago at the www.everbuying.com ordered the phone and now I got nothing.
When I ask questions about the package, they say you should go to the post office in your town and your order
I went to the post office today. They have not received anything in my name.
You sent me web address, colleagues, I can not openen. Http :/ / www.everbuying.com/m-users-a-queryorder-n-EE**************.htm
I've already done everything to open that Web address is invalid. Want to send the address where I can pick up the parcel? It seems to me more scam company, because I have so many questions, it is not a single answer. You just talk a story we sent out the package, but you can not prove that the package in Netherlands is whether you want to give. No address of the post office

If I could give this company 0 stars I would because it doesn't deserve any credit. I failed to read about the company beforehand and have quickly learned to not waste my money on any overseas services like so. I received a cell phone that has worked for 3 hours and since then won't even turn on. The product is clearly faulty and not of quality work at all. Don't make the same mistake I did investing your time and money into everbuying. It truly is a scam and they only seek to steal your money. I have tried contacting them numerous times but only get a voicemail that gives you operating hours, which I am clearly calling during but they simply don't want to reply. Save your money. This is a bull$#*! website with bull$#*! products.

By Kashif Movania 05/09/2014 23:45:42 PM
I am putting this chat on every board I can find refund my money...

By Customer Service 05/09/2014 01:56:52 AM
Dear Kashif,

Thanks for your message, sorry for the delay.
We sincerely apologize for the additional inconvenience.
How about checking it in the local repair shop?
We are willing to pay for some repair fee.
If not, please inform me, I will give you return shipping address.
You can return it for the replacement, but you will need to pay for return shipping fee.
If any problem, please do not hesitate to contact us.

Best regards,
Cathy

By Kashif Movania 05/08/2014 01:27:14 AM
Hi Cathy,

None of the above things worked...

I am initiating a investigation with Paypal... Also posting to Facebook and everywhere I can...

Please advise if you are going to replace the device or play games...

Kashif Movania

By Customer Service 05/05/2014 00:09:09 AM
Dear Kashif,

Thank you very much for placing your order with us. Once again, we wish to apologize for the
Difficulties you have been

Experiencing regarding the device functionality. First, please ensure that you charge the phone
For at least 12 hours.

Afterward, please use the USB cable from the included accessories to connect the phone to your
Computer.

Generally, the USB ports at the back of the computer provide more power so please try these ports.

Following this, please check whether you can turn on the phone.

If this does not work, please change to another phone battery and try again.

Please let me know the result. We will need to confirm the technical issue;

If it's possible to provide technical support for the product(s), then we will always do our best
To resolve it.

Thank you for your continued patience and kind understanding.

Best Regards

Cathy

Ok, let me start off by saying that I buy a fair amount of items from Ebay but this time decided to try purchasing from Everbuying. Found a cheap tablet on their website and ordered it. Shipping was reasonably quick to Canada and I was happy with the tablet. Seemed to work as described. I decided to purchase another one and here's where my issue begins. As with the first order, I also purchased "insurance" in case the product was damaged in transit. Well, it arrived damaged. I contacted support and was told my two options were either to return the item to them and they would send another one or pay half of the price again and they would send me another one. My issue is what did I pay insurance for? It seems that the customer (me) takes on all the risk. My experience with Ebay is different. Ebay sellers are willing to take on the risk for damaged or lost goods. Seems Everbuying is not. So I am not sure that I will purchase from them again.

I ordered my products with expedia shipping and the items are still being processed after close to a week. Getting in touch is almost impossible except if you write a bad review. So for the company my order number is E************** i was told it was going to be shipped today but it was not.

UPDATE: after almost a week i was told that two of the items were out of stock even though it did not say that on the site. Ive sent many messages trying to change the items and they still havent gotten back to me and my stuff wont be shipped. I tried online support which was a total joke where they replied once an hour and nothing got resolved. Im fed up i sent them the two links to the items to replace the ones that are out of stock.