Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
Don't buy from this site! This company is very slow with returning my emails. I purchased 3 iphone covers and they sent me an email saying they are "OUT OF STOCK" AFTER I made the purchase! I purchased 2 Phone Cases(Order#E************** on 11/15/14 and 1 phone case(Order# E**************) on 11/16/14. They never told me when the items will be in stock but just to wait a few more days... when(Is the question)?! I could be sitting waiting for a whole month! I ordered these phone cases for people and now they are wondering when will they get their phone cases! For a new user of this site, I'm very disappointed at their poor customer service! They must NOT think it's more important to accommodate their customers by staying on top and communicate like they should. If you have angry customers at your business, you need to evaluate what your doing wrong and correct it because it's BAD for business! I will NEVER, NEVER, NEVER, NEVER buy from this company AGAIN! Please, if your reading this, I'm glad you checked the reviews before you WASTE YOUR HARD EARNED MONEY on THIS SCAM SITE! Don't waste your MONEY! There are plenty of Trustworthy sites out there that are better with their customers than this site! Everything on EVERBUYING may look good and cheap but the GRASS ISN'T ALWAYS GREENER ON THE OTHER SIDE!
Dears,
I visited lots of e-shops like EverBuying.com. I always choose the same thing to buy at Everbuing than the same other shop offers. Reason is really simple: I never had some wrong experience with EB and ordered goods came in best condition and right as declared already.
It's a very good website to make great buyings at a small price.
Already bought smartphone, watches, tablet accessories and gifts. All with great discounts and quality
I am happy with the service.
Honest online selling website.
Low Prices and Fast Delivery... try it is the best!
It's a very nice website to make great buyings at a small price.
I bought some gifts for my friends from there and they all loved it.
Also the delivering was pretty fast.
I am happy with the service.
- very good prices
- satisfied with the support and communications
- everything can be solved
I am not happy with my out come here is my correspondence. Was for u watch U8. I said...
What i am worried about is the watch keeps loosing 13 hours so i reset time and about 2 hours later it loses 13 hours again I cant stop it from doing this? Not much use as watch...
Their reply...
Thank you very much for placing your order with us. Once again, we wish to apologize for the difficulties you have been experiencing.
After carefully consulting our company policy, We are able to supply you three choice.
A, Please kindly check it in the local repair shop to see if it can be repaired, We are willing to refund you 25% repair fee after you supply us the receipt of the repair fee.
B, You can return the item to us, we may be able to repair the item for you when you ship it back to us. If you wish to proceed, then please note you will be required to pay for the return shipping cost,
C, If you can not accept the two choices we supplied, we are willing to reship a new one to you without you return the item to us, However you will need to pay us 28 USD to cover the compensation.
Please contact me as soon as possible and let me know your decision.
Thank you again for your continued patience and kind understanding.
Best Regards,
$#*!
Not a very good warranty I have to pay! Wont be buying from this company again unless they come to the party
Dear customer,
Thank you for your review. We are sincerely sorry for the problem. We will help you to check the problem of the item and will get back to you. We will do our best to help you to fix it. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
Very good web store, best prices and a friendly support, last order received in 12 days. (The Netherlands)
5 of 5 stars!
Already bought smartphone, watches and gifts. All with great discounts and quality. I'm pleased.
This e-store have many products
Many i like to buy,
And buying some of them,
All people likes discounted rate,
And everbuying providing it,
We expecting more from them,
I have made 2 orders so far. Everything came in good condition and work very well, I do not have any problem wit the items that I got. Fast shipping, received on time. Nice package. And the items are in a very cheap price. Will buy more on the site.
I order 2 coats Febuary 2014 from everbuying.com. Only one coat came and was the wrong size, the Fashionable Casual Style Long Sleeves Slimming Double Breasted Coat. I was told if I want to return it I would only receive $15 but had to pay for the shipping. The Stylish Turndown Collar Color Block Double Breasted Long Sleeves Men's Woolen Coat never came, even though I was told to just wait. Never have I paid for items that I never received and couldn't get my money back. I will never order from this site every again. Total waste of time and money and I'm letting everyone know.
Dear Antoine J,
Thank you for your review. We are sincerely sorry for your problem. For the item that you have not got, we can offer full refund to you. And for the item that you do not like, we also can offer you some compensation. Our goal is that every customer is completely satisfied with their order. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
"I ordered some LED bulbs to the EverBuying. The led buld has arrived fast, and I am very satisfied, because the light is greater than expected, moreover, also the shape is very nice. Recommend to everyone! The delivery was quick."
Great job here...
Order sent really fast, customer service answered all questions fast and seriously...
Delighted with interraction...
I'll continue buying ever more... at everbuying;-)
"2 orders so far. Everything good. Received on time. Nice package. Cheap prices"review to help others learn about this online business
Olen tilannut tämän sivuston pari kertaa nyt. Toimitus voi kestää jonkin aikaa, mutta se kannattaa odottaa, koska se on ilmainen toimitus ja hyvä tuote. Kaikki kohteet, jotka sain työn suurta ja erittäin halpa hinta. Erittäin iloinen käsitellä yrityksen.
What I want to say is that the site Everbuying is really a good site. They response is very quick, they assist is very quick and they deliver the items is quick. I like buying some things in this site. Good job buddy! Recommend!
I have been waiting 2 months for my order (phone).
The package was send back by the local deliverer due to a incomplete adress. Everbuying keeps referring me back to the local deliverer, but they send it back.
Meanwhile im really in need of the phone and still don't know were my order is and when i can expect it.
The support from Everbuying is not really helping.
Dear Peter V.,
Thank you for your email. We are really sorry for your problem. We would contact the shipping company to check the package. If the package return to us, we would offer the refund to you or resend the package to you. Thank you for your patience and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
Ordered a cell phone, came with wrong wall plug, and screen, was scratched, so I contacted EverBuying by email. Got NO response. Two weeks after receiving the phone, it just shut off, and won't come back on. Did a RMA request, and no response. Contacted by email, still nothing. Tried to contact by phone, numbers not real. This company is a scam... DON"T BUY FROM THEM!
Dear GH.
Thank you for taking your time to write your review. I want to offer my sincerest apologies to you for the issue. We stand behind every item we sell so the customer can contact us for the exchanged. You could return back the item to us to exchange a new one or we can offer the refund to you. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com”
Great shopping experience with EverBuying! Item arrived in good condition and within 3 weeks. Good value for money. Recommend to all my friends!
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear Priscilla D.,
Thank you for your review. We are sincerely sorry for the inconvenience. For some items on our website, they may need a longer time to prepare before we can ship, so it may delay the processing time. If you do not like to wait, you could choose the new items on our website to replace them or we can offer the refund to you. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com