Everbuying.netReviews 1,832

I am new buyer with EverBuying. Their Customer service team has done great job dealing with my order. The response is convenient and fast. Well done. I am happy waiting to receive my order Thanks.

I ordered a smart phone from everbuying.com on 11/20/2014 i have talked to customer service and the item still has not got here they keep telling me that there is a delay on the shipping. They gave me a tracking number but it does not work at all this was suppose to be a christmas present. And now i have requested a refund and they told me it would take 27 or more days for me to get a refund. I do not recommend anyone to buy from the company at all i have been doing a lot of research on this company and they say they are located in Hungary but the customer service number they have on their site is a Florida number and i have checked with the BBB and they have a California address. And when you look hard enough they are really located in China. All i can really say is BUY at your on risk. Thank for reading my review..

Hi i bought a phone off your website on the 6/12/2014.
EE**************
On the advert it states that it would ship within 24hrs & it still hasnt been shipped!. I also paid for Fast delivery! And was over charged. The Price on the screen is not the Price you pay, looked at my paypal Account and They over charged me by £3.

Ive asked this same question on there website 4 times with no reply. Im begining to lose patients with it all. Bloody useless

I've ordered many orders off there. About 300 dollars worth of stuff. I bought a tablet case for 10-12 inch tablets and my 10.1 inch tablet and it didn't fit. I've ordered many things and what I thought I was getting was different from what I got. I ordered 2 different headphones and one was a knocoff even though it claimed to be official and the other one was breaking right away. I've bought a 13,000 mAH portable battery and it lasted less than my 5000 mAH battery and seemed like it was not defiantly a 13k mAH battery after multiple tests with same variables and timing. I bought a phone off there that ended up not having features as listed on the website. Ive bought many defective products and things that didnt work as it should have. Shipping is cheap if you don't mind waiting 1-2 months for shipping and getting the package boxes very damaged (expetided shipping paid us $50 at our door). The website is alright if you don't mind waiting and want something for cheap although if your spending a lot of money and buying something that could be a fake I don't recommend buying off here.

Everbuying.com but better use a name EverLying.com!
Delivery takes 1-2 months, and every day they will promise you that now send it your items! I have a bad experience with them I have ordered from USA and from UK and its same problems with delays! I have ordered from many other China websites and takes less than 20 days. Mostly 2 weeks indeed!
Many thanks to EverLying.com, I spent a lot of time for emails, many nerves until I get my order home!

Everbuying.com has a great range of products but not very good customer service.

I ordered a 9.7 inch tablet and 2 metal stands on the 22nd November that has not arrived.
I placed a ticket with customer service and the reply was "Order delayed" no ETA was given. I paid to have the goods expedited and believed it was in stock and it should have arrived within 10 days as it was being sent via UPS or DHL. It is now 10/12/2014.
I am now waiting to get an update from Customer service as this product was required before Christmas.
I can order products from the USA and Europe and get it to Australia within 7 days why does it take so long from China.

Great service and customer support! I am totally satisfied, i ll share it with friends and order again

- Very good shop.
- Always accurate in the orders
- Good quality of products
- Really competitive prices
- Fast shipping and always free
- Fast respond in any query
- EB Points... for discounts!"

EverBuying scammed me. I purchased an 8GB mp3 player/USB drive, but testing concluded that it's a 2GB drive with firmware designed to give illusion that it's an 8GB drive (corrupting files in the process). When I contacted their support people, they asked for "pictures" describing the problem (?) - clueless. EverBuying is knowingly selling a fraudulent product, and dodges attempts to assume resposibility.

UPDATE: It took a couple weeks, but they eventually issued a refund (only after they were alerted to this review, however). They may have been sold questionable merchandise from one of their own vendors, but their customer service people need to stop reading from scripts and do a bit better to resolve issues such as this.

Trusted and they have really good items!
I bought 3 mobiles and they are monsters!
999% Better than our phone (those that they sell on Greece)
Better price's, nice Design!
I really dont understand why people still give's more than 300euros for a mobile since they can buy the SAME mobile with euros (Average 60-130 euros)"

***EDIT2***: Still nothing from Everbuying.com after almost one month, just talk and more promises. They hope I will just go away, but I won't and I want others to know what is really happening here. Please note: There are many short, badly written, '5 star' reviews on this website, that need close attention paid to them. Please contact me directly if you would like verification on my story.

***EDIT***: The offer for compensation below from EverBuying has never been mentioned to me before now, only via this website. It's funny that only after my review did I get this response and via sitejabber and not through my account. I guess they want to be seen to be showing everyone doing the right thing to save face. I have not received any 'compensation' from them at all even though I have asked. Not holding my breath.

Everbuying advertise 24hr shipping. Beware, this is rarely true. Customer service is useless as they simply give you lip service "sorry for the inconvenience' etc.

The item finally arrived after 3 long weeks. I cancelled the order days before they shipped it, to which they agreed. They then shipped it out anyway, ignoring my request.

Like many Chinese operators, they view money as the most important factor and customer service is just a strategy to keep western customers at bay. If they had said it will be 2 or 3 weeks at the point of ordering, I would have had no issues. It's the misrepresentation and lip-service that is most disappointing.

I recommend this online store.
The purchase process is simple and fast, with various forms of payment.
It has a wide variety of products and many discounts.
I was very happy with the speed of delivery (12 days for Portugal).
5 stars