EtsyReviews 1,571

There are good sellers and bad sellers on Etsy, but when it comes down to it, the BAD sellers out weigh the good ones. I, do have to say in the defense of a few of the good ones... they do put their heart into their product and the treatment of their customers. They would do much better by getting their own site.
As for the other Sellers, who think customers should bow down at their feet because they CLAIM to be an artist...

This is the worst site when it comes to customer satisfaction and customer service. I strongly believe because some of these people think they are an Artist, it gives them the right to abuse customers... WRONG! I think this is where the term, "Hungry Artist" comes from! They are hungry because they lack knowledge in customer service, and they wonder why people aren't return or knocking down the doors at Etsy.
BUYERS BEWARE... do not shop here. So many of these, so called Artist, have no manners and have the attitude that they are a gift to society... WRONG AGAIN.

I have made about a dozen purchases from Etsy over a two-year period. In every case the product was good, but in almost every case the customer service was quite poor. I often have to wait two weeks or more for the seller to put an item in the mail, sellers argue with me when they don't like the feedback I have left (and Etsy actually encourages this!), some sellers routinely ignore correspondence, and nearly all of them blame their service failures on "a death in the family." And Etsy doesn't want to hear about any of this. My advice to anyone using the site is to pay with PayPal - they will protect your rights, whereas Etsy will not even get involved.

Etsy Harbors Nutcases

I've had some woman who sells only "baby items" in Etsy message me via the Etsy conversations to tell me she will be reporting every item in my shop as she also sells vintage and that my items are not vintage.

I've had no dealings with this woman, I don't even know who she is, she never bought anything from my shop.

Keep in mind I sell only vintage and I have 100% excellent feedback.

The next day I can't log into my shop cause Etsy suspended it with no reason.

I responded by emailing (Etsy) to at least have them tell me which items they have an issue with and I will remove the item/s since I can easily sell them at other marketplaces with no fuss.

It's been weeks and they haven't responded as yet and I'm sure if they reinstate the account I will have to pay again to relist all those items, all because of a nutcase seller.

Why deactivate every item if you only have an issue with one or two?

If an Etsy seller can cause trouble for another Etsy seller without proof and Etsy doesn't have the balls to at least investigate this seller to see if she/he is lying because of hatred or whatever underlying reason, I guess I can return the favor too and sit in wait, buy something from this seller then later leave them negative feedback as payback.

Must I stoop to such a lowly act?

Etsy is harboring some real monsters who have nothing better to do than to cause trouble for other sellers.

I may simply shut down my account and move to another marketplace as I don't have the time to participate in such negative behavior.

Etsy is childish and so are some of these other $#*!ed hateful sellers.

I was looking for some unique Christmas gifts and a friend referred me to Etsy. While browsing on Etsy I saw a shop called Bead A Little Bead. The shop has a lot of different jewelry pieces in it. I had ordered some angel earrings and a necklace as gifts. The jewelry was mailed out the next day with a delivery confirmation number so I could track its progress. It was well packed and came with a free gift. I would definitely recommend this shop to anyone looking for some cute inexpensive handmade jewelry pieces.

Purchased a $250 Etsy gift card for my granddaughter since she loves Etsy. It was emailed and used it to make a few purchases. A day later they cancelled all her orders and told her her address was associated with fraud. She lives in an apartment building in NYC. I wanted a refund of the card price of $250 since they would not allow her to use it and they refused so I called my credit card company and got a refund. I wouldn't do business with them again and my granddaughter has since closed her account. They said it was a mistake but they should have done their homework first before treating her like that.

There are many talented artists on Etsy but also tons of resellers who make the front page every day. Big sellers bully smaller sellers and get away with it regularly. I've had both good and bad experiences buying and selling there. Bottom line, get your own website if you are a seller. Etsy owns their site and your store. NOT you. I don't know why sellers don't understand this. As a buyer, I would rather deal directly with a business on their own website and not have to give Etsy any of my money. Tons of sellers copy each other and accuse each other of doing. The sellers sound petty every time you visit the forums. Doing business there reminds me of being in high school.

I suppose that your experience with Etsy might depend on the people who sell the specific goods you want to buy. Personally I have only had really good experiences with Etsy.

I have mainly bought small pieces of jewelry for my teenage daughter, who loves the types of handmade things that are offered on the site. In that respect, they are better than eBay, because they are more "boutique-y." Every single thing I've bought on Etsy has arrived quickly and has been even better in-person than in the photos.

I think it's a nice alternative to eBay, and generally I have found their items to be high quality.

I just read a couple of the reviews on here and I can't believe there are people from Etsy commenting on peoples bad reviews trying to defend themselves! That right there should show you what kind of site they run! Anyway, my experience. My friend ordered customized bracalets from here for me for my birthday, it was supposed to say something to the effect of best friends and it was two bracalets that when connected spelled that out... simple right? WRONG. They stamped a t where there was supposed to be an i and then just dotted it... okay, so I get it they made a mistake, but then my friend let her know about it and asked her to just send a new half... she recieves the new half, GUESS WHAT, THEY DIDN'T EVEN FLIPPIN LINE UP! ISNT THAT THE POINT OF A FRIENDSHIP BRACALET? My friend then emailed Etsy a THIRD time saying hey I'll give you another try ya know make a whole new one and ill send you back these and do you know what they responded to her? They told her no they wont try again told her to send back the bracalets and they would refund her full price! THEY WERENT EVEN LIKE SURE WE WILL FIX THAT FOR YOU AND REFUND OR SURE WE WILL TRY A THIRD TIME TO KEEP YOU A CUSTOMER, they straight told her to send it back and they will refund. Are you FU*KING KIDDING ME! NOW IM WITHOUT A BIRTHDAY PRESENT THAT I LOVED BECAUSE OF THIS POS BUSINESS!

NEVER EVER EVER WOULD I RECOMMEND THIS WEBSITE TO ANYONE EVER!

My wife ordered: Alphabet Set -Wooden Letters -Alphabet Wall-ABC Wall- Unfinished 12" to 6" letters various thicknesses from aworkinprogress off Etsy.com. The product was promised to be shipped no later than 10 weeks upon purchase. The company NEVER initiated any contact to inform us they were behind schedule. It has been 23 weeks since the purchase was made. Each time we asked about it we were told another 4 weeks or another 2 weeks. Needless to say the third time we again had to contact them and were pushed back even further. At this time, we canceled our order and requested a refund. Sherri the owner of the company was rude, and unprofessional, in one email she told my wife "to get a life", Every time we contacted her she was rude and made excuses as to why they didn't have our order ready. They are not only way over priced, but you may not ever receive your purchase. If you like this product it would be in your best interest to find a more reasonable vendor! They are sold at Michaels for a reasonable price!